Acogedora cabaña Massanutten Resort - Cerca de las atracciones!

Hi Jim, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: -We appreciate your feedback. -We have been discussing remodeling the kitchen and bathrooms, as we agree they are getting outdated. We are meeting with contractors in a few months to explore options. -The grill should be getting cleaned after stays, so we'll let our property manager know to ensure it gets done and to check the propane tank. -We'll also look into getting the cookware replaced. Thanks again for your feedback!

From the owner:"Thank you for sharing your experience. We’re truly sorry to hear the home didn’t meet expectations. We visited the property right after your stay and saw some of the same things you mentioned, including the cobwebs and the porch needing attention. We know the house could use a little extra love, and we’re actively working on updates to improve both the indoor and outdoor spaces. We appreciate your honesty—it’s helping us make things better for future guests."

Hi Sarah, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:- We appreciate your feedback, and we'll have our property manager inspect the stove to ensure it's in proper working order. Additionally, we'll consider adding appliances like a toaster and blender to enhance the guest experience.- We've been working with the Property Owners Association to expand the living area, but there are regulations we must navigate. We're exploring alternative options to accommodate guests better.- As part of our planned remodel, we're updating the bathrooms to enhance comfort and functionality.- Garbage disposal has been a challenge, and we've suggested various solutions to the Property Owners Association, but they've been declined. We understand it's inconvenient and are actively seeking alternative options.Thank you for your review, and we're committed to improving the guest experience.

Hi Kristi, We're glad that you enjoyed the property's great location, but we were sorry to hear that some aspects of the cabin fell short of expectations. The owners greatly appreciate your feedback, and they are working with their local property manager to make sure that each concern is thoroughly addressed. They want all of their guests to have a great experience in their home and would love to host you again the next time you visit Massanutten!