6/10 Normal
Colette H.
11 de sept de 2025
Aspectos positivos: Limpieza, comunicación y ubicación
Aspectos negativos: Llegada
In an ideal location (lovely pool area, close to several nice restaurants and supermarkets). However, there were several issues with the property, which is dated and not well maintained including:•Insufficient instructions for locating the complex in the dark in an unknown area (opposite O Lavrador restaurant)•Front door very temperamental resulting in us being locked out of the property on more than one occasion. We eventually gained entry and I called Branca, she returned my phone call later and sent her handyman, who arrived several hours later. He showed us how and where to push the door against the frame from inside or to pull it from outside to lock / unlock it. This should not be necessary and we were very concerned about being locked out every time we went out.•No guest information pack to inform us of how to locate local amenities such as garbage disposal (out of the complex and over the road). A welcome pack would also have been appreciated as we arrived very late•No instructions how to open / close the patio doors at the rear of the property, which had a very unusual locking/ opening system and a loose handle.•One of upstairs bathrooms had no knob on the shower door. •Insufficient bath towels for the number of guests and size of property. •Some of the garden/pool chairs were rusty and unsafe, collapsing on one of my friends.•The garden required a tidy up all over, especially the overgrown bushes next to the gate to the pool area. We won't return.
Colette H.
Se alojó 7 noches en agosto de 2025
