Gabriella Art apartment Navona Sq.

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found the location convenient and the bedrooms comfortable. We always appreciate when guests take the time to highlight what worked well during their stay. We would like to clarify a few points to ensure future guests have a clear understanding of the apartment. The apartment corresponds exactly to the pictures and description in the listing, so there should be no unexpected surprises upon arrival. This apartment is located in the very heart of Rome, in one of the liveliest areas of the city. Choosing a place in such a central location means being immersed in the vibrant atmosphere that makes Rome so unique. As a result, some level of noise from the streets is normal and to be expected—this is part of the experience of staying in the city’s most active neighborhoods. Guests looking for a quiet retreat in the city center will naturally encounter this liveliness, which is a trade-off for being so close to major attractions, restaurants, and shops. Regarding the living space, the apartment was designed to maximize functionality in a central location, providing comfortable bedrooms for rest after a busy day of exploring. While the bench may be smaller than a sofa in a traditional living room, the dining table is more than suitable for 6 guests as shown in the listing photos, and the apartment’s design reflects the realities of living in a historic and bustling city center. We strive to provide clear and accurate information so that guests can make informed choices. Staying in the heart of Rome offers a unique opportunity to experience the city’s energy and culture, and we hope that future guests can enjoy both the convenience of the location and the comfort of the apartment. Thank you again for your comments. We always value feedback, as it helps us continue to improve the experience for all our guests.

Thank you Sandra, come back anytime!

Dear Guest, Thank you for sharing your detailed feedback. It was truly a pleasure meeting you and your family, and we are very happy to hear that you enjoyed the location, the bedroom setup, and the patio. We always appreciate when guests take the time to highlight what worked well during their stay, and we’re glad the apartment suited your needs for traveling with your teens. Regarding the thermostat, we generally prefer not to have guests adjust it independently in order to avoid unnecessary interventions or potential system issues. During your stay, we received your inquiry and replied with an explanatory message, letting you know that you could try adjusting it to increase the temperature. We’re sorry that, in the end, you did not feel comfortable doing so due to the initial instructions—your caution is completely understandable, and we appreciate your thoughtfulness. Thank you again for your kind words about our communication, early check-in flexibility, and assistance with your airport transfer. We are truly grateful for your feedback, as it helps us continue improving while also giving future guests a clear picture of what to expect. We hope to have the pleasure of welcoming you and your lovely family again in the future.

You have been great guests, thank you