We arrived at this property after an 8 hour trip. Unloaded our luggage and climbed the 3 flights of stairs. When we walked in it had not been cleaned and in fact it was filthy. Bedding was piled high on the beds, bathrooms were disgusting, the kitchen table was dirty, the bath tubs and showers were filthy as were the floors, the sinks and the appliances. After an hour of being transferred or on hold with VRBO and after not being able get ahold of the property manager, we were told we would have to find another place to stay and being 6:00pm on a Saturday night, this was quite difficult. We were told that VRBO would reimburse us for this nights stay. Jump forward 6 days, and we have not received any correspondence on this reimbursement. Very disappointed that we have to chase this down and no follow up from VRBO on this. If you book this place, you may want to climb the 3 flights of stairs before unloading to make sure the place is clean.