Motherlode - Casa nueva. Increíbles vistas a la terraza. ¡Garaje!

Thank you for taking the time to leave a review. We are taking care of the lightbulb issues! We are glad you enjoyed the beds and the view. We hope to host your next stay in Leadville!

Thank you for taking the time to leave a review. A hot tub has never been part of the advertising for this home. I'm sorry you must have confused it with another property you were looking at. We hope to host your next stay in beautiful Leadville!

Thanks for taking the time to leave a review! We are quick to respond when notified of any maintenance issues in our rentals! We provide a starter supply of all amenities for guests, but are happy to drop more off if necessary. For thr future., please reach out! We hope to host your next stay in Leadville!

Thank you for taking the time to leave a review. I'm not sure what number you were calling, but we leave a personal cell phone number in all of our arrival documents as well as throughout the house and in the digital guestbook we send prior to arrival. If you call or text this number, then we always respond within the hour! I will talk with the handyman about the water temp! We request upon departure that guests strip beds, start a load of laundry, and start a dishwasher load. This is to assist the housekeepers in turning the home quickly for others and is standard in vacation rentals. We hope to host your next stay in Leadville!

Thank you for leaving a review! We did reach out to you immediately and offered to move you, but I realize that you arrived late and did not want to be inconvenienced. This is the first time we have had this issue mentioned in the home, and it has been booked all summer long... We recently had the home deep cleaned including the carpets treated and cleaned throughout. We check ALL properties prior to arrival, and our office manager did not notice any issue with the home! We will make sure to follow up and discuss options with the owner going forward! We strive to make sure all of our guests are satisfied with their experience and apologize that this was not the case with your stay. As you mentioned, we immediately refunded your remaining stay.

Thank you for taking the time to leave a review. This area has occasional bear visits, and I am sorry this occurred during your stay. We had the yard and trash picked up as soon as we were aware. We apologize that this occurred during your stay. The home is in a natural environment, and the weeds had been treated prior to your arrival but we will look into whether the home needs a good trimming. We are having the home deep cleaned including windows and carpets. The home has been in high use over the summer already, and we have had limited time for deep cleaning. It is unacceptable that you found an y dishes dirty in cabinets, but sometimes guests put them away without thoroughly cleaning. We are having all of the cabinet utensils, dishware, pots and pans checked for future guests. It is unacceptable that you found them this way. We will definitely notify the owner regarding the shower head and front bench. We hope to host your next stay in Leadville!