En el 10 % de los alojamientos mejor valorados de la zonaEn el 10 % de los alojamientos mejor valorados de la zona
3 habitaciones2 baños o más12 huéspedes
Servicios populares
Cocina
Lavadora
Secadora
Espacio al aire libre
Parrilla de barbacoa
Vistas a la montaña
Echa un vistazo a la zona
Big Bear Lake, CA
Zoológico de montaña Big Bear
Place, Zoológico de montaña Big Bear
A 3 min a pie
Big Bear Mountain Resort
Place, Big Bear Mountain Resort
A 10 min a pie
Bear Mountain Express Lift
Place, Bear Mountain Express Lift
A 12 min a pie
San Bernardino, California (Aeropuerto Internacional de San Bernardino)
Airport, San Bernardino, California (Aeropuerto Internacional de San Bernardino)
A 64 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 12 personas)
Habitación 1
1 sofá cama doble
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 litera individual
Habitación 4
1 cama de matrimonio
2 baños y 1 aseo
Baño 1
WC · Solo ducha
Baño 2
WC · Solo ducha
Baño 3
WC
Otros espacios
Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor
Acerca de este alojamiento
Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí!
Retreat at Bear Mountain es una hermosa y lujosa cabaña de troncos, ¡perfecta para las cuatro estaciones! Ubicado justo en el campo de golf, puede pasar las tardes de verano en la terraza trasera disfrutando de la vista o dar un paseo hasta la cafetería y deli para almorzar. Cuando caiga la nieve, toma tu equipo y camina hasta Bear Mountain por un día en las laderas. No se puede superar esta ubicación!
En el interior, es bienvenido por la calidez natural de los nudos de pino, los detalles en madera y los pisos de madera. La chimenea de gas de piedra del piso al techo lo mantendrá caliente en los meses más fríos mientras observa la caída de nieve a través de las amplias ventanas con vista a la calle. Relájese en los sofás de cuero frente al televisor de pantalla plana con cable y reproductor de DVD. La cocina gourmet se encuentra a pocos pasos e incluye asientos en la barra de desayunos de madera natural. Hay un montón de espacio para preparar una comida en los mostradores de granito, electrodomésticos de acero inoxidable que incluyen cocina a gas, microondas, lavavajillas, cafetera y isla central con fregadero. Un comedor formal está a la vuelta de la esquina.
Salga a la cubierta trasera parcialmente cubierta para asar a la parrilla en la barbacoa de propano o simplemente relájese a la sombra con una copa de vino o una taza de té. Los niños disfrutarán jugando en el patio trasero cercado mientras ven pasar a los golfistas.
El dormitorio principal está ubicado en el primer piso y cuenta con acceso a la cubierta trasera, una cama king size, TV con cable y reproductor de DVD, chimenea eléctrica y baño privado con bañera y ducha separada. La lavandería y el medio baño también se encuentran en el nivel principal para su comodidad.
Diríjase hacia el desván para pasar una noche jugando al billar con su familia y amigos. Dos habitaciones y un baño completo con aseo separado están en este nivel. Un dormitorio tiene una litera doble más de reina y TV con cable. El último dormitorio tiene una cama queen.
¡Tus amigos y familiares disfrutarán de tus vacaciones en Big Bear Lake y de tu estancia en Retreat at Bear Mountain!
Nota: NO MUEVE LA TABLA DE JUEGO! SI USTED MUEVE LA TABLA DE JUEGOS, se perderá su depósito completo y cualquier monto adicional para reparaciones adicionales.
Características: Camine hasta Bear Mountain, camine hasta Coffee Shop y Deli, estacionamiento en garaje, lujo, terraza, vistas al campo de golf, pisos de madera, barbacoa de propano, chimenea a gas, cable, Internet, mesa de billar, cocina gourmet, encimeras de granito, acero inoxidable Electrodomésticos de acero, cocina a gas, microondas, lavaplatos, cafetera, comedor formal, calefacción central, lavadora y secadora, toallas y ropa de cama incluidas
Esta es una propiedad de lujo que incluye los mejores muebles, materiales de construcción de lujo y un tema de diseño altamente consistente. Las propiedades de lujo van desde elegantes y formales hasta relajadas y elegantes, pero todas apelan a los huéspedes que aprecian alojamientos de primera clase con un toque de diseño.
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Importante: Estimado viajero, se le cobrarán USD 200 en caso de que incluya una mascota en su reserva como depósito de daños reembolsables para mascotas.
Añade las fechas para ver los precios
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Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Número de registro de la propiedad VRR-2021-0210
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Preguntas frecuentes
¿En Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí! se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí!?
A fecha de 6 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí! el 12 de may de 2026 son de al menos 232 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿A qué hora se realiza la entrada en Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí!?
La salida se realiza a las 10:00.
¿Dónde se encuentra Retiro en la montaña del oso: Vistas impresionantes de oso de Mtn! Garaje para 4 coches! ¡Wifi! A pie de pistas de esquí!?
En la montaña, esta cabaña ofrece alojamiento a diez minutos a pie de Campo de golf Gold Mine y Big Bear Mountain Resort. Centro adaptado de ocio de Estados Unidos y Campo de golf Bear Mountain también están a quince minutos.
Comentarios
9,4
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
16 comentarios de un total de 23 con una puntuación de 10 - Excelente
10 - Excelente
16
5 comentarios de un total de 23 con una puntuación de 8 - Bueno
8 - Bueno
5
2 comentarios de un total de 23 con una puntuación de 6 - Normal
6 - Normal
2
0 comentarios de un total de 23 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 23 con una puntuación de 2 - Horrible
2 - Horrible
0
9,6/10
Limpieza
9,6/10
Llegada
9,8/10
Comunicación
9,8/10
Ubicación
9,6/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
valerie e.
25 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The property management company was so easy to work with and very responsive. The cabin itself was beautiful. The house was very clean. The surrounding area was gorgeous and so quiet. I had a full house with 12 people and it was the perfect space for us all. The teenagers with us spent 2 days at the mountain snow boarding and it was a 5 min drive to drop them off and pick them up. The only downfall to the property is there is no working fireplace. The one in the living room doesn’t work and even upon contacting management they advised it was removed from the property amenities and I must have missed that when booking. The fireplace in the downstairs bedroom is beautiful but not meant for heat.All in all we’d go back and stay there. We travel in big groups and we all had an amazing time.
valerie e.
Se alojó 3 noches en enero de 2026
Respuesta de VrboOwner el 1 de feb de 2026
Thank you so much for your thoughtful review! We’re glad the cabin, cleanliness, location, and space worked perfectly for your group and that you all had such a great time. We appreciate your understanding regarding the fireplace and your kind words about our responsiveness. It means a lot to us, and we’d be happy to welcome you and your group back anytime.
Verificado
10/10 Excelente
Don F.
4 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Moonridge Stay
This is our 2nd stay at this property and it’s fantastic.
Don F.
Se alojó 6 noches en mayo de 2024
Verificado
10/10 Excelente
Jill B.
12 de mar de 2018
We will be back!
It was the perfect mountain cabin experience. Cozy, upscale and well-maintained The location and proximity to both ski resorts was ideal .
Jill B.
Se alojó 3 noches en febrero de 2018
Respuesta de VrboOwner el 26 de mar de 2020
Thank you for taking time to review your stay. We are so happy to hear you enjoyed your mountain retreat. We're glad to know the cabin was both clean and cozy. We hope you will join us again in the future!
Kindest Regards,
Destination Big Bear
Verificado
10/10 Excelente
Cristian R.
25 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent
Excellent
Cristian R.
Se alojó 2 noches en julio de 2022
Respuesta de VrboOwner el 24 de ago de 2022
Hello Cristian,
Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificado
10/10 Excelente
grant h.
18 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful property
Better than I expected. Everything was clean and in order. Bbq worked great, and more than enough space for a few families. Property management company didn't answer vrbo messages, but once I contacted them over phone, they were very responsive via txt.
grant h.
Se alojó 2 noches en febrero de 2025
Respuesta de VrboOwner el 22 de mar de 2025
Thank you for your thoughtful review! We’re so glad to hear that the property exceeded your expectations and that everything was clean and in order. It’s great that the BBQ worked perfectly and that there was plenty of space for your group. We apologize for the delay in responding through VRBO messages, but we're happy to hear that the phone and text communication worked well for you. We hope to welcome you back for another stay!
Verificado
10/10 Excelente
Don F.
26 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fantastic Property
I stay in Big Bear about every 2 years or so. This property, by far, was the most well-crafted, elegant, and comfortable accommodation. The Master Bedroom suite was wonderful, the kitchen efficiently laid out, and the back porch overlooked the golf course, allowing for a relaxing post-dinner atmosphere to sit and chat.
Don F.
Se alojó 4 noches en julio de 2022
Respuesta de VrboOwner el 20 de ago de 2022
Hello Don, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. After having a full day of activities it's nice to be able to relax in a home that is cozy and quiet. Come back again, Destination Big Bear
Verificado
10/10 Excelente
Steven L.
7 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location. Amazing view of golf course
Nice quiet area on the golf course. House was clean and had everything we needed. Even all the streaming services and cable tv included. Fun watching all the golfers during the day and night. Will definitely book this cabin again
Steven L.
Se alojó 2 noches en julio de 2022
Respuesta de VrboOwner el 9 de jul de 2022
Hello Steven, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificado
10/10 Excelente
Carrie C.
11 de ago de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Cabin
This property was great for our family. The pool table upstairs in the loft was fun. The kitchen was huge. We enjoyed sitting on the back deck watching the golfers. The woodwork in the cabin is unique and impressive. Will definitely be coming back. The house does get very warm in the summer so most of the windows were open at night. The location is quick and easy to get anywhere.
Carrie C.
Se alojó 2 noches en julio de 2022
Respuesta de VrboOwner el 27 de ago de 2022
Hello Carrie,
Thank you for taking the time to leave us a review. We are so happy to hear that you found a property that accommodated your family perfectly. We look forward to hosting you again.
Kind Regards, Destination Big Bear
Verificado
8/10 Bueno
Randell L G.
18 de jun de 2023
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Fathers Day 2023
Very good. Had nunor issues with check in, confusion between security and office.
Randell L G.
Se alojó 2 noches en junio de 2023
Verificado
10/10 Excelente
Alisa O.
12 de feb de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful property
Wonderful property! The location is actually on a main road which does get full of traffic heading up to Big Bear Mountain but backing up to the golf course more than makes up for that because in Winter the golf course is closed, so you have all that extra space.
The house has a nice open floor plan that is spacious, the kitchen is fabulous and very well stocked (although there were no wine glasses) . Having a large laundry room and the garage are definitely a huge plus!!
The master bedroom and bathroom are great although the master bedroom did get quite cold with the large sliding door right near the bed, and you can’t raise the heat too much or the upstairs gets to hot.
Overall very clean and great location to all of the amenities in Moonridge.
Will definitely rent this place again!
Alisa O.
Se alojó 3 noches en enero de 2021
Respuesta de VrboOwner el 17 de feb de 2021
Hello Alisha, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was able to be enjoyed by everyone in your group. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Having a cabin which is nicely located as well as being spacious and clean is the perfect one for vacations. Hope to see you soon, Destination Big Bear :)
Verificado
6/10 Normal
Yvette E.
5 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cute place but had issues with the showers
The cabin is in a great location, right next to the zoo. It also has a great backyard.
BUT the cabin has 2 showers and when we arrived we got a message that one of them doesn’t work. We were 11 people!
To make things worse, the downstairs bath and shower that worked had unreliable water temperature. We were giving our 2 year old a bath and all of a sudden the water got scalding hot and burned him. When I contacted for service I was told there is nothing they can do about it.
I would recommend this place if the showers functioned properly.
Yvette E.
Se alojó 2 noches en febrero de 2023
Verificado
8/10 Bueno
Jaime P.
24 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nature!!!!
Part of what to expect in or around the house was that there may be wild animals, insects, etc. I have to say that was right on point, I found medium size spiders under the sheets of the master room bed and single room upstairs, around the restroom by the laundry room. Having children that was concerning. I think that has to do with the duration the house is not occupied. Maybe if the house gets cleaned a day prior to a new guest arrival, to make sure that the beds are clear of spiders or other insects would be nice. Not upset about it. Over all, GREAT PLACE!!! everything worked well.
Jaime P.
Se alojó 3 noches en junio de 2023
Verificado
6/10 Normal
roy i.
2 de jul de 2023
Aspectos positivos: Limpieza, llegada y comunicación
Big Bear
The property was nice but with a few exceptions.
1. Defiantly needs some TLC, curtains off rods, only two dish towels for a house that accommodates 12. Fan in upstairs bedroom is not working properly even after maintenance man came to fix it.
2. Surrounding yard needs loads of work, a real eyesore. Retaining wall by driveway has collapsed.
3. Interior is lovely, spacious and comfortable. Best equipped kitchen we have experienced.
4. Photos showed a deck with numerous chairs, there were only two. When I called the management company I was told that is the owners responsibility. Come on for the price of this property buy some chairs and bill the owner. We had 6 folks and pulled dining room chairs out to the deck.
5. Called for maintenance assistance twice, both gentlemen were excellent. The fan that was not functioning was a gonner but the maintenance man tried his best. High praise for these gentlemen.
6. Master bedroom mattress was horrible, worst mattress I have ever steal on.
Have some other minor issues but no going to bore you. Was moderately disappointed.
roy i.
Se alojó 7 noches en junio de 2023
Verificado
10/10 Excelente
Jose G.
17 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Exelente lugar
No hay muchas palabras para describirlo, solamente EXELENTE LUGAR 👍👍. Lo recomendamos
Jose G.
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 8 de may de 2023
¡Muchas gracias por tu reseña! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro lugar y que lo encontraste excelente. Agradecemos tu recomendación y esperamos tener la oportunidad de recibirte nuevamente en el futuro. ¡Saludos!
Verificado
10/10 Excelente
Guadalupe M.
16 de ago de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful & spacious cabin
This cabin exceeded my expectations! Very spacious, clean & well equipped for a large group. Check in process was very smooth and communication was thorough. Favorite part of the cabin was definitely the views! I would book this again.
Guadalupe M.
Se alojó 2 noches en agosto de 2022
Verificado
8/10 Bueno
Una P.
11 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved the location and the house.
Loved the location and the house. It was nice that the golf course was closed because it made it quieter. However the golf course is private property so I guess you can't walk on the paved strip next to the housed. Security told us we were unable to walk there.
I love the floor plan and the huge refrigerator . The laundry room was spacious however I did not like the washer drier as it kept turning off on its own after about 10 mins and we would constantly have to power it back up. It didn't even let me change the setting to delicate and was only stuck on one option.
Someone else also mention that the upstairs get really hot. It really really does get HOT! Even with the windows open there is no breeze on the street side so I was hot all night while the master bedroom was cooler.
Communication was easy through text and they also approved late check out until 1pm which we only needed an extra hour after the regular checkout.
The location was great and not far of a drive to groceries and other stores. The house had salt and pepper and few other spices. I assumed that they would have sugar as most places have coffee and would have sugar but to my surprise it did not.
You also need to bring you own shampoo/conditioner, body wash, and laundry detergent/softener.
OVERALL, We will rent this place again.
Una P.
Se alojó 2 noches en mayo de 2022
Verificado
10/10 Excelente
Ari M.
15 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay after property move
Destination Big Bear was fantastic. After our first property had a water issue, they quickly helped us locate a new property, which was fantastic. Could not be more happy with the level of service and cooperation. Great group.
Ari M.
Se alojó 3 noches en marzo de 2022
Respuesta de VrboOwner el 21 de may de 2022
Thank you for your kind words Ari, we're so glad to hear that you had a great stay with us. I'm sorry to hear of the water issue at your first property and happy that we were able to help you find an alternate accommodation quickly.
We hope you stay again soon!
Verificado
10/10 Excelente
Nicole C.
31 de mar de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family getaway
This was the cutest cabin in the best location. It was so close to the zoo and the ski lifts. This gave us so much to do for all the different ages.
Nicole C.
Se alojó 3 noches en marzo de 2021
Respuesta de VrboOwner el 2 de abr de 2021
Hello Nicole, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was all you expected in a home and that you and your group got to enjoy their stay at Big Bear. A home which is nicely located is the perfect one for the vacation, glad to know your cabin was at a walking distance to the zoo. We hope you and your group created some wonderful memories that you will cherish for a long time. Hope to see you very, Destination Big Bear :)
Verificado
8/10 Bueno
Alexandra W.
6 de mar de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful cozy cabin
We had a lovely couple days here with my family. The 2nd floor gets too warm when your trying to warm the lower level. Perfect location for what we wanted. Walked to the zoo and enjoyed the snow shower just outside with the kids. The fireplace was one of the reasons we choose this property. It unfortunately would turn off and the back on like it was on a timer. Wish it would have stayed on continuously. Beautiful home and memories created regardless.
Alexandra W.
Se alojó 2 noches en marzo de 2021
Respuesta de VrboOwner el 6 de mar de 2021
Hello Alexandra, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was all you expected in a home and that you and your group got to enjoy their stay. Location is such an important factor in booking a property, glad you booked one in a perfect spot. The views are just breathtaking. Hopefully, you were able to see one or two sunsets on your trip.We hope you and your group created some wonderful memories that you will cherish for a long time. After having a full day of activities it's nice to able to relax in a home that is cozy and quiet. We apologize that you have faced the issue with the fireplace. This is an amenity that we can not always guarantee working with the amount of traffic it receives from renters before yourself. Unfortunately if not notified to us during the stay, we can not address this and get a vendor to the property. It is our goal here at Destination Big Bear to make your stay as best as possible. We make a note of all issues that you faced during your stay and do the needful on an urgent basis. As we are the management company for the house this is something that we can and will address once notified to us. This is something that we prioritize, we have a full maintenance staff who will go to the property and fix the issue.Come back soon, Destination Big Bear
Verificado
10/10 Excelente
Christina E.
17 de ene de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lovely Cabin well located
Very welcoming and comfortable. Great location, cabin had all the essentials. Thank you for letting us stay in your home!
Christina E.
Respuesta de VrboOwner el 19 de ene de 2021
Hello Christina, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation! Come back soon, Destination Big Bear
Verificado
10/10 Excelente
Matt & Marie O.
4 de oct de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home with a great view
Beautiful home with a great view of the golf course and the mountains.
The house is cozy and upscale.
The master bedroom is very big and also has a great view.
We tried to turn on the living room fireplace but we didn’t succeed. No big deal, it was not needed.
The house is very close to the ski resorts and the zoo.
We will come back.
Matt & Marie O.
Respuesta de VrboOwner el 5 de oct de 2020
Hello Matt & Marie, Thank you for taking the time to write us a review. We are so happy to hear that this property Retreat at Bear Mountain was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation! The views are just breathtaking. Hopefully, you were able to see one or two sunsets on your trip.We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed about the fireplace during your stay we definitely send our maintenance team and provide instant help. We are really appreciating you for the patience and bring into our notice so that in the future we could able to improve the service. With Regards, Destination Big Bear
Verificado
10/10 Excelente
Michelle G.
18 de ago de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home
Very spacious, clean , and had everything we needed!
Michelle G.
Se alojó 4 noches en agosto de 2020
Respuesta de VrboOwner el 19 de ago de 2020
Hello Michelle, Thank you for taking the time to write us a review. We are so happy to hear that you not only enjoyed your stay here in Big Bear Retreat at Bear Mountain but you add a wonderful memory with your family. Location is such an important factor in booking a property. Cleanliness is the first priority and moreover, we always keep in mind the very much needed items. Hope to see you again. Destination Big Bear
Verificado
8/10 Bueno
Lisa H.
6 de mar de 2019
Close to the slopes and beautiful view off the deck.
This cabin is great and we had plenty of room. One negative is that the fireplace isn't wood burning and puts off zero heat...so when the power was out for 6 hours we had no source of heat at all. Also, fireplace in master doesn't even work.
Lisa H.
Se alojó 4 noches en febrero de 2019
Respuesta de VrboOwner el 26 de mar de 2020
Hello Lisa,
Thank you for your review and feedback on Retreat at Bear Mountain. We are happy to hear that you enjoyed the beautiful views this property has to offer, the distance between the slopes to the cabin, and the spacious feeling it provided for you and your guest. We do apologize for both the inconvenience of the power going out and the master bedroom fireplace not working. Unfortunately, we did not receive a call from you regarding this concern, we do want to provide heaters when situations like these occur.
After reading your review it seems you would have enjoyed having a wood burning fireplace instead of an electric one. Next time you are looking for a cabin, message and ask us before booking. We are more than happy to let you know if the property has a wood burning fireplace. We want your stay to be as enjoyable as possible.
Kind Regards,
Destination Big Bear
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Ofrece un servicio excelente a los huéspedes de manera constante.