Elegante nuevo 5 cama / 5. ¡5 baños, piscina, casa, sala de juegos, resort, Disney a solo 8 millas!

Thank you so much for the 5-star review, Ashley, we are so happy you had such a great stay and enjoyed the home and pool so much!

Hi Andrea, it was a pleasure having you stay and delighted you loved the home!

Thank you for the 5-star review, Marvin, we are so pleased you had a great stay and found the home so clean and comfortable - so pleased you found our service helpful, as well as the staff at the resort. Thank you so much!

Thank you so much for the wonderful 5-star review, Chris! We are so pleased you enjoyed the home and had a great stay! We hope to welcome you back one day!

Thank you so much for the 5-star review, Cherryl, we are so happy you had a great stay and enjoyed the home!

Thank you so much for the 5-star review, Tom, we are so glad you had a great stay and enjoyed the home!

Thanks for the 5-star review, Renee, we are so pleased you had a great stay! As per the info, please always let us know at the time if you spot any items that you need - you didn't let us know until post-stay, had we known we could have dropped new frying pans in on the same day. Please, just let us know at the time as then we can assist. So pleased you had a great stay.

Thank you so much, Tanya, we are so pleased you had a great stay and loved the home so much!

Thank you for the 5-star review, Gennie, we are delighted you had a great stay and enjoyed the home!

Thank you so much for the 5-star review, Tara, we are so pleased you loved the home and had such a great stay!

Thank you so much, Harold, we are so pleased you had a great stay and we look forward to welcoming you back again soon!

Thank you so much for the 5-star review, Greta, we are so pleased you loved the home and found it so clean and comfortable!

Thank you for the 5-star review, Lynn, we are so happy you had a great stay and enjoyed the home and resort, that's wonderful! We hope to see you again one day!

Very poor guest experience. Deborah ignored ALL the information we sent to her pre-arrival that explained exactly the supplies that would be in the home for her including dishwasher tablets, not liquid. Additional supplies are then for the guest to provide. We make it very clear that it is a self-catering home! This is also stated on the Vrbo listing before booking. The guest also left the external patio doors open with the AC on, allowing the external roaches to come inside the home - we asked her not to do this, plus she put the AC system at risk of severe damage. She did not mention any issue with the pots or we could have assisted. Guests staying in neighboring homes are entirely beyond our control, but that is why the resort and clubhouse have security patrols, all she had to do was reach out to them, but as with everything else, she ignored all information provided by us and the resort. If the guest does not read the info provided and then does not reach out to us, and instead they wait to air their concerns in a public review post-stay when we can't help, it is very indicative of the kind of guest experience this was. Deborah also demanded full access to the home and resort from the early morning of her day of arrival instead of the advertised 4pm check in time and we assisted her with access to the resort for a full day, but we received no thanks for this.

Thank you so much for the 5-star review, Anne, we are delighted you had a great stay! Yes, you mentioned to us on your check-out message that the frying pan handle had worked loose, we then replaced it. We are so glad you had a great time!

Thank you, Gary, delighted you had a great stay! Glad we could replace the coffee maker quickly for you when it stopped working, and delighted you would return.

Thank you for the 5-star review, Brian, delighted you had a great stay!

Thank you, Shannon, we are delighted you enjoyed the home! Just to note the floors are cleaned, mopped and disinfected between every guest so as you say, they were clean. Runnign out to the pool deck etc will make socks dirty. The driveway was treated after your stay so this is not an issue. Dishes are hot washed in the dishwasher but we are of course dependent on guests ensuring little used dishes are put back spotless and this may not always happen. We do provide dishwasher tablets for when you arrive so we are glad you could get everything as you wished. Thanks again and we are glad you would return!

Thanks Serita, we are so happy you had a wonderful time! We hope to welcome you back!

Thanks, Misty, delighted you loved the home and location! Thanks again for booking with us.