Dunsborough Beach Villa

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the home’s proximity to the beach and the town of Dunsborough, and that you found the property clean, tidy and well equipped for your stay. We’re sorry to hear that the traffic noise impacted your experience. The street you refer to is within a 50 km/h residential zone. Being located so close to the beach and town, the road can see regular use from locals and visitors heading to and from the foreshore, particularly during the day. We would also note that this has not previously been raised as having such an impact on other guests’ stays. Thank you as well for your comments regarding the linen and towels. We use a reputable commercial linen supplier for our properties and, while we have not previously received concerns about the quality, we will certainly keep a close eye on this with our housekeeping team to ensure everything continues to meet the standards expected. In future please let a host know at the time of an issue as we would have happily brought replacement towels. With regard to the bedding, the use of flat bottom sheets that are securely tucked is now standard practice across much of the holiday accommodation industry as part of professional linen services. All amenities, including air conditioning and fans, are also clearly outlined in the property description, and the home is priced to reflect the features and facilities it offers.