Seahaven Escape - Playa de 100m

Apologies for the mouse droppings and thanks for now bringing this to my attention so I can rectify. One of the downsides with living amongst wildlife in a rural setting is the unwelcomed rodent. We’ve installed mouse deterrents which we thought had rectified any issues but now that we know we’ll again try and tackle and clean up that space. We rely heavily on customer feedback so thank you for now bringing this to our attention. Regards Karen

Thank you for staying with us and sharing your feedback. I'm sorry to hear that the property did not fully meet your expectations and would love you to share any direct feedback that may help us understand and improve our listing for future guests. We try very hard to provide an accurate listing, photos and description of our property to allow people to have a clear perception of our home. We strive to offer a comfortable and well maintained home with ample amenities to make your stay a very enjoyable experience. Many guests have shared positive experiences that reflect this and hence we were surprised to read your review as we were unaware of any issues you may have experienced during your stay. We understand that perceptions of value and comfort can vary and we appreciate you sharing your perspective. If there is anything in particular you can advise or shed light on that may help us understand your rating we can then make any necessary adjustments to the listing or take action if anything needs attention in the home. We'll continue to use all feedback to improve our listing and attend to any matters of concern as we aim to exceed guests expectation, allowing guests to have the best possible experience. Thanks again and I'll touch base via your booking to determine any areas of concern. Kind Regards Karen and family

Thank you Marg for a wonderful review but most importantly for leaving our house so immaculate and well cared for. You and your fur nephew are welcome back anytime