Uno de los pocos alojamientos con lavadora y secadora.
15 habitaciones15 baños o más60 huéspedes
Servicios populares
Piscina privada
Bañera de hidromasaje en las instalaciones
Aparcamiento en las instalaciones disponible
Cocina
Lavadora y secadora
Aire acondicionado
Echa un vistazo a la zona
Sevierville, TN
Museo de Aviación de Tennessee
Place, Museo de Aviación de Tennessee
A 3 min en coche
Centro cívico y comunitario de Sevierville
Place, Centro cívico y comunitario de Sevierville
A 4 min en coche
Estatua de Dolly Parton
Place, Estatua de Dolly Parton
A 4 min en coche
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
A 53 min en coche
Habitaciones y camas
15 habitaciones (capacidad para 60 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 cama de matrimonio grande
Habitación 4
1 cama de matrimonio grande
Habitación 5
1 cama de matrimonio grande
Habitación 6
1 cama de matrimonio grande
Habitación 7
1 cama de matrimonio grande
Habitación 8
1 cama de matrimonio grande
Habitación 9
4 camas de matrimonio
Habitación 10
4 camas de matrimonio
Habitación 11
1 cama de matrimonio grande
Habitación 12
1 cama de matrimonio grande
Habitación 13
1 cama de matrimonio grande
Habitación 14
1 cama de matrimonio grande
Habitación 15
4 camas de matrimonio
Habitación 16
1 sofá cama doble
15 baños y 1 aseo
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Baño 6
Baño 7
Baño 8
Baño 9
Baño 10
Baño 11
Baño 12
Baño 13
Baño 14
Baño 15
Baño 16
Otros espacios
Porche o patio
Cocina
Balcón
Acerca de este alojamiento
Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!
Mtn VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!
Welcome to Mountain Castle! This amazing three-story 10,000 sqft 15 bedroom cabin sleeps 60 and is located in the Hibernation Station Resort. Located just minutes from Pigeon Forge and Dollywood this cabin is perfect for family reunions, corporate retreats, church groups, and weddings! Boasting mountain views, parking for 10 vehicles, upscale furnishings and amenities such as a private indoor pool you will surely find that Mountain Castle is the luxurious Smoky Mountain getaway you’ve been searching for!
MAIN LEVEL: The main floor of the cabin has one bedroom, half bath in the hall, a spacious dining room, kitchen, and living room with picture windows! Gather the family in this beautiful kitchen with granite countertops, two of all major appliances, and seating for 48 at the two log dining tables and an additional 4 at the bar! It is furnished with all the cookware and tableware necessary to create that perfect family meal. Kick back on one of the 4 comfortable sofas and let the electric fireplace cast a relaxing glow or catch up on your favorite television show! Or perhaps enjoy a cold beverage in the enclosed wet bar, complete with a roll up deck door and a big screen Roku HDTV perfect for catching up on the big game!
Enter into the bedroom located on this level and you will find a king-size bed, flat screen Roku HDTV, and attached bathroom with walk-in shower.
Step outside to the deck and you will find an outdoor dining area with picnic tables, as well as a gas fire pit if you just want to relax and take in the incredible mountain view! There is also a luxurious hot tub.
UPPER LEVEL: Upstairs features 9 large bedrooms! The seating area offers a Roku HDTV, a poker table for your enjoyment, and washer and dryer for your convenience!
Five of the bedrooms on this level offer King size beds (two of which have futons for additional sleeping accommodations), flat-screen Roku HDTVs and attached bathrooms with walk-in showers with one bedroom also have deck access! Two more bedrooms feature King sized beds with one having a jack-n-jill bathroom and Roku HDTV while the other has a King sized bed and an attached bathroom with walk-in shower The remaining two bedrooms offer two sets of Queen size bunk beds, as well as attached bathrooms with walk-in showers!
LOWER LEVEL: Downstairs you will find the remaining 5 bedrooms, game room, theater room, and private indoor pool.
The Game Room features a pool table, poker table, sleeper sofa for additional sleeping accommodations, large Roku HDTV, half bathroom, and a multicade arcade featuring 60 games! The huge theater will seat 16 easily! As if the game room and theater room are not enough to keep you busy, enjoy hours of memory-making in the private indoor pool!
Four of the three bedrooms supply King size beds (3 of which have futons for additional sleeping accommodations), flat-screen Roku HDTVs and attached bathrooms. The last bedroom offers a 2 sets of Queen size bunk beds and an attached bathroom.
Be sure to explore nearby attractions including Ober Gatlinburg, The Arts & Crafts Community in Gatlinburg, Anakeesta Gatlinburg, Dollywood, Splash Country, and The Island!
Añade las fechas para ver los precios
Alojamientos similares
Mountain View, Private Pool, Theater Room, Hot Tub, & more! - Big Forest Lodge
Sevierville
Mountain View, Private Pool, Theater Room, Hot Tub, & more! - Big Forest Lodge
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
Sevierville
Esta cabaña se encuentra en Sevierville, en las montañas. Museo del Titanic y Hatfield and McCoy Dinner Show (restaurante y espectáculo) son puntos fundamentales para los aficionados a la cultura; si lo tuyo son las compras, no olvides visitar Centro comercial Tanger Outlets y Isla de Pigeon Forge. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Campo de béisbol The Ripken Experience. Intenta sacar tiempo para pasar por Parque acuático Wilderness at the Smokies, que también merece la pena.
Museo de Aviación de Tennessee - A 3 min en coche - 2.8 km
Centro cívico y comunitario de Sevierville - A 4 min en coche - 5.4 km
Estatua de Dolly Parton - A 4 min en coche - 5.7 km
Museo del Patrimonio del Condado de Sevier - A 4 min en coche - 5.7 km
Sevierville Park - A 5 min en coche - 5.4 km
Cómo moverse por la zona
Alcoa - Aeropuerto de Knoxville (TYS): a 51 min en coche
Restaurantes
McDonald's - A 3 min en coche
HTeaO - A 3 min en coche
Burger King - A 14 min a pie
Aubrey's Sevierville - A 3 min en coche
Chubby’s Restaurant - A 14 min a pie
Preguntas frecuentes
¿En Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions! se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!?
A fecha de 20 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions! el 12 de ene de 2027 son de al menos 3264 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!?
La salida se realiza a las 10:00.
¿Dónde se encuentra Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!?
En la montaña, esta cabaña se encuentra a menos de 5 kilómetros de Centro médico Fort Sanders Sevier, Sevierville Park y Centro cívico y comunitario de Sevierville. Parque acuático Wilderness at the Smokies y Museo del Titanic también están a menos de 10 kilómetros.
Comentarios
8,6
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
14 comentarios de un total de 23 con una puntuación de 10 - Excelente
10 - Excelente
14
4 comentarios de un total de 23 con una puntuación de 8 - Bueno
8 - Bueno
4
3 comentarios de un total de 23 con una puntuación de 6 - Normal
6 - Normal
3
1 comentarios de un total de 23 con una puntuación de 4 - Mediocre
4 - Mediocre
1
1 comentarios de un total de 23 con una puntuación de 2 - Horrible
2 - Horrible
1
8,0/10
Limpieza
8,6/10
Llegada
9,0/10
Comunicación
9,0/10
Ubicación
9,6/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Shannon U.
14 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was absolutely beautiful!!! Plenty of room and great amenities. Hope to come back soon!
Shannon U.
Se alojó 2 noches en noviembre de 2025
Respuesta de VrboOwner el 30 de nov de 2025
We are so glad you enjoyed your stay and everything Mountain Castle has to offer. We hope you will visit us again soon!
Verificado
10/10 Excelente
Cory C.
22 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was everything we needed to accommodate our 35 person family celebrating a 55 year wedding anniversary trip. Plenty of room to spread out and enjoy time together! The views from the balcony are amazing and the common areas to relax hit all the right feeels for us!
Cory C.
Se alojó 4 noches en septiembre de 2025
Respuesta de VrboOwner el 22 de sept de 2025
Thank you for sharing your great experience with us and we are so glad you and your family enjoyed your stay at Mountain Castle and we hope you will be able to visit us again in the near future!
Verificado
10/10 Excelente
Cindy C.
19 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place
Our church group was comfortable here with plenty of room and activities.
Cindy C.
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 4 de ago de 2024
We are so glad to hear that your group enjoyed staying at Mountain Castle and hope you will visit us again soon!
Verificado
10/10 Excelente
Leo F.
4 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house for kids
We stayed here with my son’s baseball team and families. Everyone had a blast. Great property!!
Leo F.
Se alojó 2 noches en noviembre de 2024
Respuesta de VrboOwner el 4 de nov de 2024
We are so glad everyone enjoyed their stay at Mountain Castle and hope you will visit us again!
Verificado
10/10 Excelente
Amy B.
27 de ene de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Friends Winter Getaway
Large group of friends & their significant others hanging out during the winter season just celebrating life!Nice large home, very spacious.
Amy B.
Se alojó 4 noches en diciembre de 2024
Respuesta de VrboOwner el 27 de ene de 2025
We are so glad you enjoyed relaxing and staying with us at Mountain Castle and hope you will visit us again soon!
Verificado
10/10 Excelente
Terrie B.
24 de ago de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The Best Ever
The Amazing Castle Cabin was everything and more.The whole family enjoyed there stay and wants to come back again to visit. Next time the family wants to stay for two weeks.
Terrie B.
Se alojó 6 noches en agosto de 2021
Respuesta de VrboOwner el 8 de sept de 2021
Thank you for sharing your great experience with us and we are so glad you and your family enjoyed your stay at Mountain Castle. We look forward to having you stay with us again soon!
Verificado
10/10 Excelente
Brian H.
9 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Cabin and Views
Amazing cabin with plenty of space for a large group. Surprisingly, the views are better than advertised. The only issue was the hot tub not warming up, even after a service call, but there were so many other amenities that it didn’t impact our experience.
Brian H.
Se alojó 3 noches en enero de 2023
Respuesta de VrboOwner el 23 de ene de 2023
We are so glad you enjoyed the views and your stay at Mountain Castle. We appreciate your feedback and will have the hot tub checked again. We hope you will visit us again soon!
Verificado
6/10 Normal
stephen g.
25 de ago de 2022
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Okay
It's a big house good for 5 plus families
stephen g.
Se alojó 3 noches en agosto de 2022
Respuesta de VrboOwner el 11 de sept de 2022
We are glad you enjoyed the size of Mountain Castle and hope to see you again soon!
Verificado
10/10 Excelente
carmen w.
8 de feb de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nothing less than amazing!
This cabin is amazing, beautiful and fabulous! Love the kitchen, dining room, bar area. So spacious. The only issues we had was the circuit breakers kept tripping and someone fell out the chair because it was broken. Love this place! Definitely would recommend it... will be back.
carmen w.
Se alojó 3 noches en febrero de 2021
Respuesta de VrboOwner el 9 de feb de 2021
We are so glad you enjoyed your stay and apologize for the couple of issues you had. We appreciate your recommendation and look forward to your next visit with us!
Verificado
10/10 Excelente
Timothy Z.
21 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful scenery but lots of traffic
Other than no lights in any of the showers, this is a beautiful place. Very clean and tons of space.
We happened to pick the busiest weekend of the year, so the traffic was absolutely horrendous. Stay away from the strip and chain restaurants; give the local mom-and-pop shops your business instead!
Timothy Z.
Se alojó 3 noches en abril de 2024
Respuesta de VrboOwner el 6 de may de 2024
We are so glad you enjoyed your stay at Mountain Castle and hope to see you again soon!
Verificado
8/10 Bueno
Richard P.
5 de may de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Great Location & Layout, But Needs Some TLC
We loved the location, beautiful views, and spacious layout of this VRBO. The price was great, and the host was responsive. The house had good amenities and was well-stocked with basics like plates and silverware.That said, there were several issues: outdated info in the pre-arrival letter (codes, wifi, etc.), one dishwasher didn’t work, coffe pots were subpar, many lamps were out or missing bulbs, and the pool room A/C was broken with no follow-up on repairs after being told a repairman would come. The house seemed clean at first glance, but there was a lot of dust (baseboards, furniture, decor, etc.) and the outdoor decks were very dirty and needed thorough cleaning before use.With a little more attention to detail, this could be a fantastic stay.
Richard P.
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 19 de may de 2025
We are glad you enjoyed the location and views from Mountain Castle and appreciate your feedback. It does look like we took care of the reported issues during your stay and we will make sure the other issues are taken care of as well. We hope you will visit us again in the near future.
Verificado
8/10 Bueno
derek d.
25 de abr de 2022
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Real Estate Mastermind Meeting
The property was perfect for our intent. Unfortunately, one of the main features we liked, which was the gas fire pit, was not working and could not be repaired during our stay. A few other maintenance items took 3 days to get taken care of which I'm sure is a staffing issue. We understand those since we are also business owners. Overall, I would recommend this property.
derek d.
Se alojó 4 noches en abril de 2022
Respuesta de VrboOwner el 27 de may de 2022
We apologize for the fire pit not working and are working diligently to get that repaired. We appreciate your understanding and your recommendation. We are glad you enjoyed your stay and hope you will visit us again soon!
Verificado
10/10 Excelente
Connie R.
28 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Family Reunion
When we arrived we were in awe! It is beautiful and has so much open space which was appreciated. Everyone was so impressed with the layout and overall appearance. There were a few things that were not up to par. Some of the beds did not have sheets and there were no sheets for the futons. The firepit did not work which was a disappointment. A gentleman came out and attempted to repair but was not successful. The hot tub became dirty with all the use. Someone came out to check it out, but did not add chemicals. This did result in several children having to obtain medical attention for a skin condition. Your management responded to this complaint after we left in an acceptable manner. This left us with a good feeling about possibly returning when we are ready for another reunion. In general, everyone had a good time which made my sister and I very happy we chose your cabin.
Connie R.
Se alojó 3 noches en julio de 2022
Respuesta de VrboOwner el 4 de ago de 2022
We are glad you enjoyed your stay and apologize for the issues you had. We appreciate your feedback and hope you will visit us again soon!
Verificado
8/10 Bueno
Maryanne W.
25 de nov de 2023
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
40 person Family Reunion
Great place for a family reunion. Lots of room. Many things to see and do within town. Hiking & views are spectacular. Entrance ramp into the cabin was perfect for handicap, & elderly. Lots of parking. The owner needs to change or the rental company needs to change the cleaning company. I would give it a 3 on cleanliness. Yes, it is a beautiful giant castle cabin in the mountains, but I did expect it to be cleaner with the price it cost to rent. Dirty windows, floorboard trim loaded with dirt, heavily moldy shower curtains, leftover items from previous renters, such as shampoos, used soaps, etc. One of the two dishwashers top shelf is broken. A few doorhandles were falling off. A few of the toilet paper rods were missing so nothing to hold the toilet paper. It seems that abuse from multiple renters are starting to show. However, we had such a fantastic time and despite the cleaning companies inefficiency, we will definitely rent again.
Maryanne W.
Se alojó 4 noches en noviembre de 2023
Respuesta de VrboOwner el 10 de dic de 2023
We are glad you enjoyed your stay with your family and apologize for the issues you had. We do wish you would have reported them when you were here and we would have been glad to have sent someone out to take care of them. We appreciate your feedback and these issues have been addressed and taken care of. We hope you will visit us again soon!
Verificado
6/10 Normal
Shirley S.
22 de nov de 2021
Aspectos positivos: Precisión del anuncio
Aspectos negativos: Llegada
Nice and New but can be Improved
The house was lovely with many things to do. Nice new community but a lot of construction still going on. Difficult to find not only to get there but to find your actual cabin. Would be nice to have all of the information prior to arriving vs. having to call to get the code to get in, wi-fi info etc. Trying to call when traveling or when you get nearby without a signal was difficult. Had to call maintenance regarding light bulbs out or none actually in the lamps. The firepit not working, tv's not working, the temperature throughout the house was inconsistent. Freezing in some rooms, hot in others even if they were on the same floor. Beds were not made entirely. Some had sheets folded under quilts. Strange. Some bathrooms could have been cleaned better. I believe some of this may be because they are still very new and need time to get consistent services/standards.
Shirley S.
Se alojó 3 noches en noviembre de 2021
Respuesta de VrboOwner el 7 de dic de 2021
We appreciate your feedback and can assure you all issues will be addressed and taken care of. We hope you will visit the Smokies again.
Verificado
6/10 Normal
Anne J.
28 de jul de 2024
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Milestone celebrations
We totally enjoyed our time in Pigeon Forge/Gatlinburg but the cabin, while it met our needs - we were disappointed by the overall presentation. In the kitchen specifically the cooking utensils, pots and pans were in very poor condition and completely disorganized. There was dust along almost every baseboard, cobwebs in bedrooms. One bedroom was missing a tv, one of the dining room chairs was broken, one of the rocking chairs on the deck was broken. Small things overall but based on the pictures we expected a little more attention to detail within the property. We were also greeted with an unusual occurrence upon check-in. When we arrived there were some ladies there who had been inside the house. They said they were renting the house next month and were there to look over the place as they were planning to get married there. They said the cleaning crew had just left. I don’t know if the cleaning crew mistook them for us or if the cleaning crew left the doors open because they saw them waiting to enter. They asked if they could walk around a bit because their wedding planner was going to be meeting them there to go over some ideas. We reluctantly allowed them to do so but it was awkward to have them there as we were trying to unload our cars and get things set up.
Anne J.
Se alojó 5 noches en julio de 2024
Respuesta de VrboOwner el 14 de ago de 2024
Thank you for your feedback. We will see that these issues are taken care of.
Verificado
10/10 Excelente
Cherri F.
12 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
HUGE beautiful cabin!!
If you have a large group this is the place for you! We were traveling with our 7/7 football team for a tournament and it had more than enough room for all of us! I would definitely stay here again! Pool was clean, hot tub was already going. There were a few things housekeeping missed like dusting the ceiling fans, cleaning some of the drawers out but nothing big.
Cherri F.
Se alojó 2 noches en abril de 2022
Respuesta de VrboOwner el 22 de may de 2022
We are so glad you and your team enjoyed staying at Mountain Castle and we appreciate your feedback. We hope you will visit us again soon!
Verificado
10/10 Excelente
Donna K.
1 de dic de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great property for a large group!
A little late on making this review, but, I am very pleased with our stay at this property. It was huge and amazing. Plenty of parking and a great view! The description is missing a few details here and there though that I hope will help the next guests!
There is an upstairs king bedroom and a bunk room that share a balcony, another upstairs king bedroom that shares a balcony with the upstairs living space. There are 2 king bedrooms on the lower level that share a balcony leading out to the hot tub & another lower level king bedroom that has its own balcony. No bedroom is really bigger than the other and bathroom sizes are about the same. There is only one bathroom that has a tub.
They have a cute little bar room that has a garage which opens pretty quietly (which is awesome) that leads out to the deck area with a beautiful view. Love the concept of the open space the kitchen/dining room/living room has. There are plenty of dishes, silverware, and cookware. So much space all together!! Plenty of towels are provided also.
Door code & WiFi password provided were wrong but customer service was able to help with no problems. There is construction going on so you might wake up earlier than usual if you aren’t a morning bird. Futons still had some crumbs on it. They also state the pool is heated but I’m pretty sure during the first day it shut off. We really wanted to the get the waterfall working also. Called twice to get maintenance to come check it out but no one ever came. Regardless though, the kiddos had loads of fun and didn’t mind at all.
We still had a great time and I HIGHLY recommend this property!
Donna K.
Se alojó 3 noches en noviembre de 2021
Respuesta de VrboOwner el 15 de dic de 2021
We are so glad you enjoyed your stay at Mountain Castle and appreciate your feedback and recommendation. We hope you will visit us again soon!
Verificado
2/10 Horrible
Saravanan A.
27 de nov de 2021
Aspectos positivos: Llegada y precisión del anuncio
Aspectos negativos: Limpieza y ubicación
All are sick now after returning
. Swimming pool made kids and few adults allergy.
2. Hot tub unable to use due to heat was not working.
3. Smell outside the cabin and back side of slop. Very bad. We are unable to get fresh air from balcony and good view due to smell.
4. Construction noise outside the cabin made few kids nap time disturbing.
5. We did not find any welcome coupons and signs.
6. No vacuum mob
7. Heating system was not reaching few rooms in second floor.
Saravanan A.
Se alojó 3 noches en noviembre de 2021
Respuesta de VrboOwner el 28 de nov de 2021
We apologize for any issues you had during your stay and wish you would have called us so that we could have sent someone out for you. We appreciate your feedback and hope you will visit the Smokies again.
Verificado
10/10 Excelente
Elizabeth D.
3 de oct de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay!
Beautiful cabin, great pool and all rooms were perfect for a large group. The kitchen and eating area also amazing! Only issues were upon check in the code given was wrong and the WiFi password was wrong. However customer service quickly helped! Biggest problem was that the gas for the fire pit was completely out so we were disappointed that we couldn’t use it the entire stay. Still a great stay with beautiful scenery off the porch.
Elizabeth D.
Se alojó 4 noches en septiembre de 2021
Respuesta de VrboOwner el 18 de oct de 2021
We are so glad you enjoyed staying with us at Mountain Castle and we appreciate your feedback. We hope you will visit us again soon!
Verificado
10/10 Excelente
Monique D.
12 de ago de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
1st Family Group Trip
We had our first trip ever as a family that all stayed under one roof. There was a total of 40 of us and this cabin worked GREAT for us. Everyone loved it so much they want to make this an annual family getaway. There were only a few thing we had a problem. One problem was with the air conditioning on the main level went out but manager was aware. The second was one of the three microwaves didn’t hear, but this was very very minor. The third and final thing was two of the 15 bedrooms were missing a TV, management is aware and fixing the problem. Other than this everyone enjoyed. This place was absolutely BEAUTIFUL, so beautiful, spacious, and fun that my 4 year old asked can we move there.
Monique D.
Se alojó 3 noches en agosto de 2021
Respuesta de VrboOwner el 29 de ago de 2021
Thank you so much for staying with us and the great review! We hope you'll come back and stay with us on your next visit to the Smokies too!
Verificado
8/10 Bueno
Shirley R.
1 de ago de 2021
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Would stay again
Our large family enjoyed our stay. The cabin was clean, well appointed, and comfortable. Kids had a great time in the pool. Would love to stay here again. Only downside is the remote location as it would take 20+ min. to get to restaurants and attractions. But, it did have a great view from the spacious deck.
Shirley R.
Se alojó 5 noches en julio de 2021
Respuesta de VrboOwner el 8 de sept de 2021
We are so glad you and your family enjoyed your stay at Mountain Castle and we hope you will visit us again soon!
Verificado
4/10 Mediocre
Lisa G.
12 de feb de 2025
Aspectos positivos: Llegada
Aspectos negativos: Limpieza
Lisa G.
Se alojó 3 noches en enero de 2025
Respuesta de VrboOwner el 26 de feb de 2025
We appreciate your responding to our review request, but we are a bit confused as to the 2 star rating as there were no issues reported during your stay. Please reach out to us directly to share more details about your experience.