9 habitaciones5 baños24 huéspedes398.6 metros cuadrados
Servicios populares
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Se aceptan mascotas
Echa un vistazo a la zona
Kissimmee, FL
Parque regional Shingle Creek
Place, Parque regional Shingle Creek
A 6 min a pie
Cena con espectáculo Capone's Dinner Show
Place, Cena con espectáculo Capone's Dinner Show
A 13 min a pie
Lago Cecile
Place, Lago Cecile
A 15 min a pie
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 28 min en coche
Habitaciones y camas
9 habitaciones (capacidad para 24 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
4 camas dobles
Habitación 4
1 cama de matrimonio grande
Habitación 5
1 cama de matrimonio grande
Habitación 6
2 camas individuales
Habitación 7
1 cama de matrimonio grande
Habitación 8
2 camas individuales
Habitación 9
1 cama de matrimonio grande
5 baños
Baño 1
Bañera · WC · Solo ducha
Baño 2
WC · Solo ducha
Baño 3
WC · Solo ducha
Baño 4
Bañera o ducha · WC
Baño 5
WC · Solo ducha
Otros espacios
Porche o patio
Cocina
Zona de juegos al aire libre
Comedor
Acerca de este alojamiento
Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24
Spend your dream Orlando getaway in a spacious, fully furnished 9-bedroom, 5-bathroom house that comfortably accommodates 24 people with full access to Storey Lake Resort. • Community: Storey Lake Resort, Kissimmee, Orlando. Located near a variety of restaurants and shopping centers (several at a 3-mile range) and at a 25-minute drive from Orlando International Airport. This resort has two incredible clubhouses: - The Hideaway Club: 4715 Kings Castle Cir, Kissimmee, FL 34746 - The Bronson Club: 4714 Storytime Dr, Kissimmee, FL 34746 • Minutes from Orlando's top theme parks: Walt Disney Resort (13 min), Animal Kingdom (15 min), Epcot (18 min), Magic Kingdom (20 min) and Sea World (20 min). Travel times may vary due to traffic. • Location: NARRATIVE LN, Kissimmee, FL, 34746, US • Parking: Available parking spaces in front of the house on a first-come, first-served basis. Important information for your arrival: • Self-check-in o Check-in: 4:00pm o Check-out: 10:00am Access code to the digital lock will be provided prior to arrival. Please note that Casago Orlando does not operate a 24-hour check-in desk.
Perks at this house include: • Central A/C and WiFi • Modern, fully equipped, eat-in kitchen with new stainless appliances. Cookware and utensils are also provided for your convenience. • Open-concept, family-friendly layout. • Iron, washer & dryer • Pack' n Play and highchair available upon request with no extra cost (If a second Pack 'n Play or highchair is needed, an additional fee of $35 will apply) • Comfortable appointed beds • Private pool & spa (heating for an additional cost of $50 USD per day) • BBQ grill (a $75 cleaning fee applies; please notify us in advance if you'd like to use it) • Private amenities such as home theater and game room • Pet-friendly! A non-refundable fee of $135 per pet applies only if bringing pets. • Valet trash service (refer to specific rules in check-in instructions) • Shared community amenities like a lazy river, beach volleyball, outdoor basketball, Mini-Golf, Fitness Center, kayak, resort style pools with water slides & more.
• We provide a small starter kit, which includes: o 1 roll of toilet paper per bathroom o 1 hand soap per bathroom o 1 shampoo and 1 conditioner per bathroom o 1 sponge in the kitchen o 1 dishwasher soap in the kitchen o 1 paper towel in the kitchen o 1 laundry detergent o 1 garbage bag
Guests are welcome to bring along any extra supplies they might need, as our starter kit includes only the essentials to get you settled in. Linens and towels are provided for your convenience. However, please note that guests are responsible for washing them during their stay. There is a washer and drier at the house. Please note that washcloths are not included, they are considered personal items.
Rules and guidelines for your comfort: POOL: We clean the pool weekly, with or without guests. If you would like to be notified in advance, please let us know so there is no inconvenience. Please do not manipulate any of the pool equipment, if you need assistance, we will be more than happy to send a specialist. ATTENTION: This house has no jacuzzi; the jets and hot tub (spa) area share the same temperature as the pool. The jets blow air, so the pool will be warm, not hot. PARTY/EVENTS - No parties or loud activities allowed. If guests are found to have had a party without host permission which results in extra cleaning, guests will be responsible for extra cleaning charges, and in the unfortunate event of the disruptions alerting neighbors, our community patrols will contact the authorities and GUESTS WILL BE ASKED TO VACATE THE PROPERTY IMMEDIATELY. SMOKING AND GRUGS – Smoking inside the property is prohibited. If guests are suspected of carrying and/or using illegal drugs of any kind inside the property or around the community, the authorities will be engaged, and GUESTS WILL BE ASKED TO VACATE THE PROPERTY IMMEDIATELY. DISTURBANCES: Guests shall behave in a civilized manner and shall be good neighbors, noise or disturbances that interfere with the quiet enjoyment of their property should not be made. Outdoor noise or noise being carried outside from inside the home should be kept to a minimum regardless of the hour and in compliance with the local Noise Ordinance. Please feel free to call the authorities if there is any noise from outside that violates local laws.
Añade las fechas para ver los precios
Servicios
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Acepta mascotas
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Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Kissimmee
Esta casa de vacaciones se encuentra en Kissimmee, cerca de parques temáticos y cerca de un parque acuático. Complejo de entretenimiento Old Town y Centro comercial Orlando Vineland Premium Outlets son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Walt Disney World® Resort y Disney's Hollywood Studios®. ¿Viajas con niños? Pues tienes que llevarlos a Centro de convenciones del condado de Orange y Epcot®: ¡se lo pasarán en grande! En las inmediaciones podrás practicar actividades como kayak o natación, así que disfrutarás como nunca en el agua.
Parque regional Shingle Creek - A 6 min a pie - 0.6 km
Cena con espectáculo Capone's Dinner Show - A 13 min a pie - 1.2 km
Lago Cecile - A 15 min a pie - 1.3 km
Minigolf Congo River Golf - A 15 min a pie - 1.3 km
Kissimmee Go-Karts - A 18 min a pie - 1.6 km
Cómo moverse por la zona
Estación de tren Kissimmee: 15 min en coche
Estación de Poinciana: 14 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 11 min en coche
Restaurantes
McDonald's - A 5 min en coche
Wendy's - A 20 min a pie
Taco Bell - A 4 min en coche
Panda Express - A 13 min a pie
El Tenampa Mexican Restaurant - A 6 min en coche
Preguntas frecuentes
¿En Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24 hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24?
A fecha de 11 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24 el 2 de ago de 2026 son de al menos 326 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24 se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuál es el precio del aparcamiento en Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24?
La salida se realiza a las 10:00.
¿Dónde se encuentra Super fun spacious family home with top amenities | Pool/Spa | Sleeps 24?
Esta casa de vacaciones de Kissimmee para familias se encuentra a menos de 2 kilómetros de Parque regional Shingle Creek, Minigolf Congo River Golf y Lago Cecile. Kissimmee Go-Karts y Cena con espectáculo Capone's Dinner Show también están a menos de 3 kilómetros.
Comentarios
8,4
Muy bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
9 comentarios de un total de 24 con una puntuación de 10 - Excelente
10 - Excelente
9
12 comentarios de un total de 24 con una puntuación de 8 - Bueno
8 - Bueno
12
1 comentarios de un total de 24 con una puntuación de 6 - Normal
6 - Normal
1
1 comentarios de un total de 24 con una puntuación de 4 - Mediocre
4 - Mediocre
1
1 comentarios de un total de 24 con una puntuación de 2 - Horrible
2 - Horrible
1
8,6/10
Limpieza
9,2/10
Llegada
8,2/10
Comunicación
9,6/10
Ubicación
9,0/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Jerri T.
4 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house good location will book again thank you my family loved it close by everything
Jerri T.
Se alojó 5 noches en julio de 2025
Respuesta de VrboOwner el 19 de ago de 2025
Dear Jerri,
We appreciate your wonderful feedback about your recent stay! It's fantastic to hear that you and your family enjoyed our home and found the location convenient for your Orlando adventures. We're delighted that everything met your expectations and are thrilled you're considering returning in the future. The proximity to attractions is definitely one of the benefits we value about our property's setting.
Thank you for choosing our home for your vacation and for taking a moment to share your positive experience.
Sincerely,
Hector & Ale
Verificado
10/10 Excelente
Andre S.
7 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Staycation!
Wonderful
Andre S.
Se alojó 3 noches en junio de 2024
Respuesta de VrboOwner el 11 de jul de 2024
Dear Andre,
So glad you loved your staycation! We aim to provide a wonderful getaway experience. Thank you for choosing us.
Sincerely,
Columbia Management
Verificado
10/10 Excelente
Melinda t.
30 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect home for big family
Thank you so much for allowing our family to stay at your home! The home was perfect and exactly what our big family needed. We spend every year at story lake in different properties and this by far was our best stay and actually cheaper than most. We will be booking again in the future!
Melinda t.
Se alojó 7 noches en marzo de 2025
Respuesta de VrboOwner el 3 de abr de 2025
Dear Melissa,
We're absolutely delighted that our home provided such a wonderful gathering place for your family vacation! It warms our hearts to hear that the space worked so well for your larger group and that you found it to be exceptional value compared to other Storey Lake properties you've experienced in the past.
Creating a comfortable, welcoming environment for families like yours is exactly what we aim for, and receiving feedback that this was your best stay yet at Story Lake is truly rewarding. We're honored that you've chosen our home for your annual tradition and would be thrilled to welcome you and your family back for future memory-making visits.
Thank you for your kind words and for taking the time to share your experience with us.
Sincerely,
Columbia Management
Verificado
10/10 Excelente
Kacey P.
29 de ene de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Great location
Home was clean. Kitchen well stocked with anything you could need. In a great location, Super Target is at the entrance of the community. The lazy river, slide, basketball, volleyball and other activities is a great addition. Will definitely stay again.
Kacey P.
Se alojó 3 noches en enero de 2024
Respuesta de VrboOwner el 9 de abr de 2024
Hi Kacey,
Thank you for your amazing review! We are thrilled to know that you really enjoyed your stay at our property, especially all the attractions and activities that the neighborhood has to offer.
We are looking forward to hosting you back again anytime soon.
Verificado
10/10 Excelente
Brenda C.
27 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Incredible home for our family
This house was large, clean and comfortable! My husband and I have three adult children, along with their spouses and their children, our 8 grandchildren it was an amazing vacation for us all! The pool was perfect for us, and the Story Lake Clubhouse and all that they had to offer was something we all enjoyed besides the Parks, the amazing restaurants, I was in heaven!
Thank you
Brenda Conrad
Brenda C.
Se alojó 7 noches en julio de 2024
Respuesta de VrboOwner el 8 de ago de 2024
Dear Brenda,
Thank you for your wonderful review. We are thrilled to hear that our home provided a spacious, clean, and comfortable environment for your entire family. It's fantastic that you, your husband, your children, and your grandchildren had such a memorable vacation. We're delighted that you enjoyed the pool and found the Story Lake Clubhouse and its amenities to your liking. It sounds like you had a wonderful experience with the local attractions and restaurants. We sincerely appreciate your kind words.
Sincerely,
Columbia Management
Verificado
8/10 Bueno
James M.
26 de jul de 2023
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Fun Orlando times in a fun house
The property was nicely located amongst a lot of things to do. Management group was very responsive. Not crazy about the extra fees for grills and amenities but paid them to use. Overall a fun time and vacation for the family.
James M.
Se alojó 7 noches en julio de 2023
Verificado
8/10 Bueno
keith d.
13 de may de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Nice property
Nice property great for our group size. Only let down was not enough silverware for size of property and in need of some TLC.( Needs new paint around the place,patio door lock was broken).
Great location though.
keith d.
Se alojó 14 noches en abril de 2024
Respuesta de VrboOwner el 6 de jun de 2024
Hello Keith!
Thank you for your review! We are really glad that you and your loved ones had a great stay at our place. We just spoke to our maintenance staff and they have addressed the door lock issue. Please feel free to book with us back again anytime soon.
Verificado
10/10 Excelente
Braden W.
27 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fantastic location
This house was great! Comfortable, spacious, great location, clean, exactly what’s listed. There were about 20 of us and we were all quite happy! The only (minor) inconvenience we had really was the garbage disposal wasn’t working, but that’s about it, really. Would definitely pick this listing again!
Braden W.
Se alojó 3 noches en marzo de 2023
Verificado
10/10 Excelente
Deborah C.
18 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Sibling Weekend
We had a wonderful sibling weekend that was truly special. My sister, who is blind, along with two other family members who have difficulty with stairs, joined us. The three-bedroom accommodation on the ground floor was fantastic—it was spacious and perfectly suited our needs. It allowed everyone to move freely between the indoors and outdoors without any hassle, which was particularly important for those with mobility challenges.The place itself was ideal for a larger family gathering. It was well-equipped with everything we needed for a comfortable stay. One thing to note is that if you plan to use washcloths, make sure to bring your own, as they are not provided. Overall, it was a great experience that everyone enjoyed!
Deborah C.
Se alojó 7 noches en marzo de 2025
Respuesta de VrboOwner el 16 de may de 2025
Dear Deborah,
We're so touched to hear about your meaningful sibling gathering at our home! It warms our hearts knowing that the ground-floor bedrooms provided the accessibility your sister and family members needed. Creating a space where everyone can move comfortably between indoor and outdoor areas is something we value greatly, especially for guests with varying mobility requirements.
Thank you for highlighting how well our property accommodated your larger family gathering. We appreciate your mention about the washcloths - this is helpful feedback for future guests to pack accordingly. We'll consider adding this information to our property description to better prepare upcoming visitors.
Family connections are precious, and we're honored that our home served as the backdrop for such a special reunion. Should you and your siblings plan another getaway, we'd be delighted to host you again.
Sincerely,
Hector & Ale
Verificado
8/10 Bueno
Viajero verificado
8 de ene de 2023
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Precisión del anuncio
Fun Room Decor with plenty of space
The property was located a little further away from Disney World than advertised. Lots of great themed rooms with plenty of common spaces to gather. Beds were fine and towels provided for bathing. Note that that there were not many extras - no blow dryers, not many pots/pans for cooking for a large group, not enough forks, ran out of toilet paper on our stay. But if you are just looking for a place to lay your head it was great.
Viajero verificado
Se alojó 4 noches en enero de 2023
Verificado
8/10 Bueno
CheriAnn N.
14 de jun de 2024
Aspectos positivos: Llegada, comunicación y precisión del anuncio
Aspectos negativos: Ubicación
Senior class trip
The house is beautiful and very accommodating. We were a senior class on their senior trip. The kids loved the pool, the game room and the movie theater room. The only issues we had were that the upstairs carpet was very dirty. Also the description says there is a resort style pool that can be used, however, it is not even close to the house. It is at least a 10-15 minute walk. We had a large group and it was 100 degrees everyday. The kids were disappointed.
CheriAnn N.
Se alojó 4 noches en mayo de 2024
Respuesta de VrboOwner el 11 de jul de 2024
Dear CheriAnn,
Thank you for your review! We're glad you found the house beautiful and perfect for your senior class trip. It sounds like the pool, game room, and movie theater were big hits with your recent graduates!
We sincerely apologize for the uncleanliness of the upstairs carpet. We'll ensure a thorough cleaning before future guests arrive. We understand the disappointment regarding the resort-style pool's distance. While the listing mentions the pool, we'll update the description to clarify the walking distance, especially during hot weather.
Thank you for your feedback. It helps us ensure a truly exceptional experience for all our guests.
Sincerely,
Columbia Management
Verificado
8/10 Bueno
melissa d.
10 de nov de 2023
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación
Family Vacation
We had a group of 24 and the house accommodated us well. The house is beautiful and the neighborhood was great. Close to everything. We had a few issues trying to get ahold of someone upon arrival and the pool wasn’t heated for the first two days. It was perfect after. We noticed some broken items (blinds, light fixture, chair) we weren’t bothered by it just wanted management aware. The kids loved the game room and theatre but they absolutely loved the pool. Overall we had a wonderful time and will be visiting the area again in the future.
melissa d.
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 14 de ene de 2025
Dear Melissa,
Thank you for taking the time to share your experience at our property. We're pleased to hear that our home comfortably accommodated your large group of 24 and that you found the house beautiful and the neighborhood appealing. It's great to know that the location suited your needs, providing easy access to various attractions.
We apologize for the initial challenges you faced in reaching our team and the delay in heating the pool. We're glad that once resolved, the pool became a highlight of your stay, especially for the children. We appreciate you bringing the minor maintenance issues to our attention.
It's wonderful to hear that your family enjoyed the game room and theatre, adding to the overall positive experience. We're delighted that, despite the few hiccups, you had a wonderful time and are considering future visits to the area.
Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to host you again and provide an even better experience next time.
Sincerely,
Columbia Management
Verificado
8/10 Bueno
Mardi D.
23 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Florida with extended family
Overall, the house was more than enough for our families. However, we stayed in and cooked instead of dining out, but had to supply just about everything we needed. Kitchen could be stocked better, like knives were so dull. Couldn’t cut tomatoes for burgers or steak meals. The only bathroom with a tub was not draining and the toilet really need more pressure. Otherwise, it is a beautiful home.
Mardi D.
Se alojó 4 noches en marzo de 2023
Verificado
2/10 Horrible
Jackie D.
11 de ago de 2025
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Upon arrival and throughout our stay, we encountered multiple unacceptable issues:1.Severe pest problems – The property had roaches and a significant ant infestation.2.Broken amenities – The bed, broken safety gate, coffee table, and stair/porch rail were broken, posing safety hazards.3.Unreliable Wi-Fi – The internet connection repeatedly went out, disrupting our planned activities.4.Unsafe and unpleasant environment – Neighbors hosted an extremely loud party, smoked marijuana near the pool area, and made the environment unsuitable for children. This prevented the kids from swimming, and some family members chose to leave early because they did not feel safe.5. Dirty sheets - some of the beds had hair on themThese conditions are not in line with the listing description or Vrbo’s quality standards, and they caused significant distress and inconvenience during what was meant to be a family vacation.I am requesting a full or partial refund and for Vrbo to investigate this property to ensure other guests do not have a similar experience. Please let me know what documentation or photos you require to process this matter.I look forward to your prompt response.
Jackie D.
Se alojó 3 noches en agosto de 2025
Verificado
10/10 Excelente
Valerie J.
3 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Overall nice place just small things
The house is beautiful as described but there were just little things that can be improved. The arcade games didnt work. They were on but did not function properly at all. Some of the bedding seem very old like worn down. They were all clean just worn down, so not the most appealing for such beautiful rooms. Kitchen utensils where not the best but my family brought in our own so that wasnt major. I would recommend if anyone wants to cook for a group, they bring in there own things as well. Location was great and neighbors were wonderful. We had one hiccup with the A/C not working, but I was able to each maintenance and have a technician come out within a 2 hr span and that was really appreciated. Overall great experience and great vacation home.
Valerie J.
Se alojó 3 noches en mayo de 2022
Respuesta de VrboOwner el 3 de jun de 2022
Thank you for choosing our property and for taking the time to write a review! We are glad to hear you enjoyed the stay. We aim to provide a truly unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our property.
Verificado
4/10 Mediocre
Lesa M.
3 de abr de 2024
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
For the price—absolutely terrible
Reasons why we are rating it this way..our first day our pool had busted balloons and fake eye lashes in the bottom and was not serviced during our stay. The sliding glass doors didn’t lock and the track was extremely dirty. Not one of the outlets in the bathrooms worked and the doors with the push locks do not lock. We had a wet spot on the carpet upstairs by the air conditioner. By day 3 the wet spot was approximately 8’x10’ and leaking downstairs into the kitchen through the ceiling and floor vent. This issue caused 1 of the air conditioners to malfunction resulting in the house temperature climbing to 80 degrees. We called and texted the emergency number for 3 days about the leak and air conditioner not working and never received a response back. A repair tech came on day 4 to fix the air conditioner. The leak on the carpet was never repaired during our entire stay. The gate entrance QR code never worked for anyone in our group of 14. One of the pool table pockets is ripped and the balls kept falling out. The cute cubes in the picture by the pool don’t exist. House has a very musty smell. Kitchen cookware is very minimal. There were 2 frying pans (small and medium) and no covers for either. The “shuttle” service are golf carts and 1/2 the carts didn’t work so had to take several trips to take our large group. The sitting ledge around the spa had biting ants crawling everywhere. For spending over $5000, the issues we had are unacceptable - look for a different house!!!
Lesa M.
Se alojó 7 noches en marzo de 2024
Respuesta de VrboOwner el 17 de abr de 2024
Hello, Lesa.
We do apologize for all the problems you faced at our property, we informed the maintenance staff and they have already addressed all the issues you previously mentioned,. We also let the cleaning staff know about the balloon and eyelashes issues. We hope that you give us chance to demonstrate you that we fixed those issues.
Verificado
8/10 Bueno
BRENDA G.
10 de mar de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Universal Studios family trip
This house was very spacious - plenty of room for everyone to space out. The bedroom dynamics offer room for privacy or the ability to bunk together, which is great for a large families/groups. It was clean, well organized and inviting when we arrived. The pool area/patio was also very clean and even has a safety fence if you have little ones. The grill was clean for our use and a propane tank was ready to go. We paid the extra charge for the pool/spa to be heated and it was warm and ready when we got there. However, the spa jets never worked so there was no benefit whatsoever for the spa. We called the management company to fix that for us and they said they were sending someone to do so but never did. We called 2 different times to request this but never got any assistance. That was disappointing. Contact with the management company was done through text only as the phone number that was listed on the informational sheet was always answered with a recording and you had to leave a message. We did have a matter of urgency that needed to be addressed immediately and at one point I was receiving text messages from two different phone numbers so I don't really know who I was talking to but luckily the situation was resolved. The upstairs is perfect for kids with the theater, arcade games (the air hockey table was hard to play so perhaps the air wasn't moving as it should and one of the video games didn't seem to function right) and plenty of bathrooms. Parking is first come-first served but we had no problem parking directly in front of the unit. Super Target and Dollar General is within walking distance. Smart tvs in every bedroom and wifi was good. Got to Universal Studios in about 20 minutes so it was convenient. Kitchen was stocked with just bare essentials but that was all that we needed. Neighborhood was quiet at night and felt safe. We would stay again and I would recommend it, especially with a large group.
BRENDA G.
Se alojó 4 noches en febrero de 2022
Respuesta de VrboOwner el 20 de may de 2022
Thank you very much for your feedback, Branda! We hope you come back soon!
Verificado
8/10 Bueno
Antonio N.
19 de ago de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
The property in general was a good experience
The property’s location is amazing, near grocery stores and main points. Just a couple of things we were not happy about. We paid the fee to use the BBQ and the code was not provided at the time of check in. By Sunday night (we arrived on Saturday) the pool was cloudy, maintenance did not reply and Monday after several calls and texts someone said “we will look into this” and it was never cleaned. It is a great house. Just need to improve communication when clients report issues.
Antonio N.
Se alojó 3 noches en agosto de 2022
Verificado
8/10 Bueno
Carlene C.
4 de may de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Happy with property
Happy with this property. Unfortunately the communication was a small problem. I was sent a text asking if maintenance could come install an alarm system on the pool. It was an alarm on the back door. After it went off a dozen times we had to figure out we had to press a button to open the door and do t leave it open more then 30 seconds. We complained and we received an immediate response (happy about that) but sent a maintenance person to our house at 9am when I specifically asked that they do not come since the teenagers were sleeping. Well alarm goes off multiple times waking everyone in the house (not happy) since we were up until 3am dealing with loud neighbors. Yes had to call the police. Neighbors blasting music outside and we asked nicely to please turn it down. Nope! The house itself is great for the money.
Carlene C.
Se alojó 4 noches en abril de 2022
Respuesta de VrboOwner el 24 de may de 2022
Thank you for providing us with feedback from your stay. We installed the pool alarm for the safety of guests, especially children. Sorry for the inconvenience. We were just trying to do our best and make the house even safer for you. We hope you will give us another chance to serve you better.
Verificado
10/10 Excelente
William B.
26 de ene de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
👌
Really enjoyed the house thank you
William B.
Se alojó 3 noches en enero de 2022
Respuesta de VrboOwner el 26 de ene de 2022
Thank you very much! We hope you come back soon!
Verificado
8/10 Bueno
Josh R.
11 de mar de 2026
Josh R.
Se alojó 3 noches en febrero de 2026
Verificado
6/10 Normal
lisajtse
4 de ago de 2025
lisajtse
Se alojó 3 noches en junio de 2025
Respuesta de VrboOwner el 10 de sept de 2025
Dear Lisa,
Thank you for taking the time to rate your experience at our home. While we appreciate your feedback, we're sorry to see that your stay didn't fully meet your expectations.
We're always looking to improve our guests' experiences, so if you have any specific aspects of your visit that could have been better, we would genuinely value hearing from you.
We hope that despite not achieving a perfect score, you were able to enjoy parts of your Orlando vacation. Our goal is to provide all our guests with a comfortable and enjoyable stay, and we take all feedback to heart.
Thank you again for choosing our home for your weekend getaway.
Sincerely,
Hector & Ale
Verificado
8/10 Bueno
Monica A.
2 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Monica A.
Se alojó 6 noches en octubre de 2024
Respuesta de VrboOwner el 21 de nov de 2024
Dear Monica,
Thank you for your review and for choosing to stay with us. We truly appreciate your visit and your feedback.
Sincerely,
Columbia Management
Verificado
8/10 Bueno
Bibi J.
24 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Bibi J.
Se alojó 4 noches en agosto de 2024
Respuesta de VrboOwner el 26 de feb de 2025
Dear Bibi,
Thank you for choosing our home for your Labor Day weekend getaway and for awarding us 4 stars! We're pleased that your stay met most of your expectations. Your visit during this special holiday weekend means a lot to us, and we hope you were able to enjoy both our home and all that Orlando has to offer.
We would be delighted to welcome you back on any future trips to the area.
Sincerely, Columbia Management
Acerca de su propietario/a
Propietario/a: Summerville Resort by Columbia Management
Casago Orlando specializes in memorable Orlando vacations. Our staff of local experts is on-site to ensure you have a seamless experience in our pocket of paradise. We're just miles from Orlando's world-famous theme parks, but you'll also find resort-style here, with a heated pool, hot tub, fitness center, children's play area, and a clubhouse.