Condominio

Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service

Galería de imágenes de Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service

Zona de estar
Cocina privada
Habitación
Exterior
Baño

Comentarios

9,4 de 10
Excepcional
1 habitación1 baño8 huéspedes

Servicios populares

  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis

Echa un vistazo a la zona

Ver en el mapa
Park City, UT
  • Place, Park City Mountain Resort
    ‪A 1 min a pie‬
  • Place, Sunrise Gondola
    ‪A 2 min a pie‬
  • Place, Red Pine Gondola
    ‪A 2 min a pie‬
  • Airport, Salt Lake City, UT (SLC-A. Internacional de Salt Lake City)
    ‪A 42 min en coche‬

Habitaciones y camas

1 habitación (capacidad para 8 personas)

Habitación 1

1 cama de matrimonio grande

Sala de estar 1

1 sofá cama de matrimonio

1 baño

Baño 1

Jabón · Toallas · Bañera · WC · Solo ducha · Champú · Secador de pelo

Otros espacios

Cocina
Balcón

Acerca de este alojamiento

Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service

Professionally Managed by iTrip Park City

✔ Instant booking with live calendar — reserve confidently without waiting

✔ Flexible cancellation options — book now with peace of mind



✔ 24/7 local guest support — real help when you need it

This freshly updated suite is located inside Westgate Park City Resort & Spa, offering true ski-in/ski-out access in Canyons Village at Park City Mountain.



Perfectly located for direct ski access and resort convenience, this residence combines recent renovations with Westgate’s full-service amenities for a streamlined, slopeside stay.



WHY YOU’LL LOVE IT

• True ski-in/ski-out access with complimentary ski valet

• Renovated interior (completed 2023)

• Private balcony with partial mountain views

• Gas fireplace

• King bed + queen sleeper sofa

• Access to Westgate spa, pools, fitness center, and dining

• Free resort shuttle (no car required)



Living Area & Kitchen



The open living space features a gas fireplace, HDTV, comfortable seating, and a queen sleeper sofa for flexible sleeping. The fully equipped kitchen provides everything needed for breakfasts, après-ski meals, and in-room dining.



Sleeping & Bathroom



Sleeping Area

• King bed

• HDTV

• Room-darkening shades



Bathroom

• Dual vanity

• Oversized soaking tub

• Walk-in steam shower



Practical Extras

• Private washer and dryer

• High-speed WiFi

• HDTVs throughout



Resort Amenities & Services



Guests enjoy full access to Westgate’s on-site amenities, including:

• Ski-in/ski-out access with ski valet

• Indoor and outdoor pools and hot tubs

• Full-service spa and fitness center

• On-site dining, market, and room service

• Kids club and game room

• 24/7 front desk and concierge



Location & Access



Westgate sits directly at the base of Canyons Village, allowing guests to ski directly from the resort and enjoy dining, après-ski, and services without leaving the property. Complimentary shuttles connect to the surrounding Park City areas as needed.



Why Stay with iTrip Park City?



• All homes are locally managed and professionally maintained

• 24/7 local guest support

• Free Fun Activities (including free ski rentals)



Reserve your stay at our newly updated one-bedroom condo with ski-in/ski-out access in Westgate, Canyons Village, Park City.

Ask Us About Our Available Services



✔Daily housekeeping

✔Grocery Delivery

✔Virtual concierge services

✔Baby Equipment Rental



Notes:

Travel insurance is recommended and is available at the time of booking. This is a privately owned home and is subject to owner decisions and HOA regulations. From time to time, furnishings, decor, features, and amenities may change. If a material change occurs that affects the confirmed guest count or sleeping arrangements, guests will be notified in advance.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 9653433
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Park City

Este piso se encuentra en el barrio Canyons Village at Park City de Park City, en las montañas. Park City Mountain Resort y Deer Valley Resort son excelentes opciones para los que buscan unas vacaciones activas, mientras que los que prefieran las compras no pueden perderse Main Street. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Bear Hollow Sports Park o Utah Olympic Park. Dedica algo de tiempo a descubrir cuáles son las actividades de la zona, entre las que se incluyen el golf y el esquí.
Mapa
Park City, UT

Qué hay en los alrededores

  • Park City Mountain Resort - A 1 min a pie - 0.0 km
  • Sunrise Gondola - A 2 min a pie - 0.2 km
  • Red Pine Gondola - A 2 min a pie - 0.2 km
  • RockResorts Spa at The Grand Summit - A 2 min a pie - 0.2 km
  • Frostwood Gondola - A 10 min a pie - 0.9 km

Cómo moverse por la zona

  • Estación central de tren de Murray: 34 min en coche
  • Aeropuerto internacional de Salt Lake City (SLC): a 38 min en coche

Restaurantes

  • ‪Red Pine Lodge - ‬A 12 min en coche
  • ‪Apres Pendry - ‬A 2 min a pie
  • ‪Red Tail Grill - ‬A 3 min a pie
  • ‪Five Guys - ‬A 5 min en coche
  • ‪Tombstone BBQ - ‬A 7 min en coche

Preguntas frecuentes

¿En Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service hay piscina?

Sí, este alojamiento cuenta con una piscina cubierta. Encontrarás piscinas climatizadas o de otros tipos.

¿Cuánto cuesta alojarse en Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service?

A fecha de 9 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service el 28 de nov de 2026 son de al menos 190 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service?

La salida se realiza a las 10:00.

¿Dónde se encuentra Westgate Resort Ski-In / Ski-Out Condo | Free Ski Valet | Hot Tubs | Room Service?

En la montaña, este edificio de condominios de Canyons Village at Park City ofrece acceso directo a las pistas de esquí, a quince minutos a pie de Red Pine Gondola, Frostwood Gondola y Telesquí Cabriolet. Park City Mountain Resort está a 1,5 km de distancia.

Comentarios

9,4

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
22 comentarios de un total de 29 con una puntuación de 10 - Excelente
4 comentarios de un total de 29 con una puntuación de 8 - Bueno
2 comentarios de un total de 29 con una puntuación de 6 - Normal
1 comentarios de un total de 29 con una puntuación de 4 - Mediocre
0 comentarios de un total de 29 con una puntuación de 2 - Horrible

9,8/10

Limpieza

9,2/10

Llegada

9,8/10

Comunicación

9,6/10

Ubicación

8,6/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Jamey B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We enjoyed the condo and resort
Se alojó 3 noches en marzo de 2026
Respuesta de VrboOwner el 12 de mar de 2026
Thank you for being our guest at Westgate 3303A and for taking the time to share your review! We're happy to hear you had a great time, and we look forward to hosting you again. Warmly, iTrip Park City
De un sitio asociado

10/10 Excelente

Jeremiah R.

Great Property & Better Location

Beautiful condo right in the Canyons Village with all the amenities! Everything was updated and the check in / check out was fast and easy. I will look to stay here again!
Respuesta de VrboOwner el 21 de feb de 2026
Dear Jeremiah, Thank you for being our guest at Westgate Resort and for sharing your kind review! We're so happy to hear you had a wonderful time! We look forward to hosting you again soon. Warmest Regards, Guest Services, iTrip Park City
Verificado

8/10 Bueno

Kent K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The room was very nice. The pictures do not do it justice. The kitchen was serviceable but not really set up for cooking. The building is VERY hard to navigate. You have to go up and down on various floors to get to the garage or to the Canyons village.
Se alojó 2 noches en febrero de 2026
Respuesta de VrboOwner el 31 de mar de 2026
Thank you for staying with us and for taking the time to share your vacation experience! We’re so happy you enjoyed the home for your trip to Park City, but we are sorry for the confusion of getting through the building and such. We really appreciate the feedback so we can provide more info to future guests and help make stays smoother. It was a pleasure hosting you! We’d be happy to welcome you back anytime. - Guest Services, iTrip Park City
De un sitio asociado

10/10 Excelente

Tracy V.

Excellent cozy stay

Westgate 3303A is an excellent place to stay if you’re looking for comfort and upscale accommodations. The property was exceptionally clean, and the room itself was spacious, cozy, and very comfortable—perfect for relaxing after a long day. The high-end amenities really stand out, the steam shower is the reason we keep coming back! The only area that could use improvement is the kitchen, which would benefit from additional add-ons and better stocking for guests who plan to cook. Overall, a great experience and a place I would gladly stay at again.
Verificado

10/10 Excelente

michelle e.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful condo close to a pool

The Westgate lodge has the best customer service! This condo is so close to a pool and it quickly became our favorite thing about where our condo was located! Wonderful vacation. Will be renting the same condo again next summer
Se alojó 6 noches en junio de 2025
Respuesta de VrboOwner el 18 de jul de 2025
Hi Michelle, Thank you for your review! We are so happy you had a great vacation, loved the location and enjoyed all that Westgate has to offer. We hope we can host you in Park City again soon! Madi, iTrip Park City
Verificado

10/10 Excelente

Jorgen E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nothing short of extraordinary

Still the best place to stay in Park City
Se alojó 10 noches en marzo de 2025
Respuesta de VrboOwner el 15 de abr de 2025
Thank you Jorgen! We're so happy to hear you loved staying with us at Westgate 3303A!!! We hope to welcome you back again soon! Thanks again, Laura with iTrip Park City
Verificado

10/10 Excelente

Travis M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Canyons resort

Great location and the hotel property was first class. Easy to ski in and out
Se alojó 3 noches en marzo de 2022
Respuesta de VrboOwner el 22 de sept de 2023
Hi Travis, thank you for staying with us and for leaving a review. We are pleased to receive a 5-star from you and we hope to see you again on your next ski trip to Park City!
Verificado

8/10 Bueno

Nathan B.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Great stay

Had fun kinda worth the money
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 16 de oct de 2023
Hi Nathan, thank you for your review and for taking the time to let us know about your experience! We're so glad you had fun while staying with us and hope our services were worth the money. We strive to make sure all of our guests have an enjoyable experience in Park City, and we're thrilled that we could help make yours one to remember. Thank you again for your visit and kind words - we look forward to seeing you next time in Park City!
Verificado

10/10 Excelente

Rachael O.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fabulous trip

We had the most amazing ski trip staying at Westgate! Perfect location, great accommodations, and the valet ski for the win!!
Se alojó 5 noches en febrero de 2024
Respuesta de VrboOwner el 22 de abr de 2024
Thank you for choosing us for your ski trip, Rachael! We are delighted to hear that you enjoyed your stay and the convenient valet ski service. Our team works hard to provide our guests with a memorable and comfortable experience, and we are thrilled that we were able to exceed your expectations. We hope to welcome you back for another fantastic stay in the future!
De un sitio asociado

10/10 Excelente

Jeanne M.

Great condo!

Condo was nice, clean, and convenient location.
Respuesta de VrboOwner el 22 de sept de 2023
Hi Jeanne, thank you so much and we hope to host you again!
De un sitio asociado

10/10 Excelente

Christopher

Amazing Location!

Great cozy apartment, Amazing location right off the Gondola. Great restaurants close by. Can't beat this location and it comes with covered parking. Absolutely would stay here again.
Respuesta de VrboOwner el 22 de sept de 2023
Hello Christopher. We are happy to know you enjoyed your stay. Isn't the location perfect ?! We appreciate your comments and thank you for giving us a 5 star review. See you again soon.
Verificado

10/10 Excelente

Jeremiah R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Condo, Great Location

Beautiful condo at Westgate, just a perfect location for a ski trip!
Se alojó 6 noches en enero de 2023
Respuesta de VrboOwner el 24 de oct de 2023
We're thrilled that you enjoyed your stay with us, Jeremiah. Thank you for taking the time to give us such a glowing review! Our team is dedicated to providing an amazing experience for all of our guests, ensuring that everyone feels right at home. We are thrilled that we were able to provide the amenities and services necessary to make your ski trip so enjoyable. We appreciate your kind words and hope we will get the chance to welcome you back soon!
Verificado

10/10 Excelente

Zeynep A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing!

The house was wonderful and luxurious. We had everything we need and the place was spotless!
Se alojó 5 noches en febrero de 2024
Respuesta de VrboOwner el 14 de abr de 2024
Thank you for taking the time to share your experience at our luxurious property, Zeynep. We are thrilled to hear that you had everything you needed and found the place to be spotless. Our team takes pride in providing top-notch accommodations and we appreciate your kind words about the house. Thank you for choosing us and we hope to welcome you back soon!
De un sitio asociado

10/10 Excelente

maria w.

Perfect stay!

We stayed in 3303A and it was beautiful, newly remodeled which was a pleasant surprise. Once you figure out the layout of the hotel everything is easy. ITrip made the booking flawless and would 100% do it all over again!
Se alojó 5 noches en marzo de 2023
Respuesta de VrboOwner el 22 de sept de 2023
Hi Maria, thank you so much and we hope to host you again!
Verificado

10/10 Excelente

Steve W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great condo

This unit is very nice. In great condition and just as described. We’ll stocked with everything we needed and a great location in the Canyons area.
Se alojó 2 noches en junio de 2022
Respuesta de VrboOwner el 22 de sept de 2023
Hi Steve, thank you for your kind review. We're glad the home worked out well for you. We hope you can come back again!
Verificado

10/10 Excelente

Joseph P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Long ski weekend

Very nice
Se alojó 4 noches en diciembre de 2022
Respuesta de VrboOwner el 22 de sept de 2023
Hello Joseph, thank you for your review! We're glad you had a nice stay in this wonderful home. Looking forward to hosting you again next time!
De un sitio asociado

10/10 Excelente

Paul

Beautiful Home

My friend and I stayed for 2 nights. It was extremely convenient to the Canyons base. The staff on property was very accommodating. The condo itself looked as if it had recently been renovated - it was very nicely updated and furnished.
Verificado

8/10 Bueno

Brad S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Pleasant stay, odd building configuration

Very nice, clean, updated, comfortable room.Building configuration is unique with different needs on different floors and/locations, but after a few walking arounds was quickly figured out.The only drawback, based solely on the individual unit location, was the buildings trash compactor that would run occasionally until, at the latest, 10:45 p.m. and sounded like there was construction going on - but overall a nice stay, convenient location for skiing, and friendly staff.
Se alojó 4 noches en marzo de 2025
Respuesta de VrboOwner el 29 de mar de 2025
Dear Brad, Thank you for being our guest for your recent Park City vacation! We agree Westgate is a little tricky to figure out, but once you do it's not so bad. We hope the ski access made up for it :) We appreciate the feedback on the home itself and are happy to hear you liked everything but the noise from the trash compactor. We will see if we can do something to mitigate the sound, perhaps some white noise machines or a fan would help. Thank you for helping us improve for future travelers. We hope you will come back again soon!
Verificado

10/10 Excelente

Kelly S.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

Excellent Property/Location!

This was an excellent property! It was a little confusing at the beginning because it did not appear the same as advertised, but quickly realized the property was recently renovated. The highlight was the convenience for all the amenities within the resort. We had complimentary shuttle to various locations, ski valet services, and a locker room for ski boots and other equipment. Also, the property management company did a wonderfully job in communication. I highly recommend this VRBO if you love to ski!
Se alojó 7 noches en febrero de 2023
Respuesta de VrboOwner el 22 de oct de 2023
Thank you for your review and the kind words about our property! We truly appreciate you taking the time to share your experience. We’re delighted you enjoyed our ski valet services, locker room, and complimentary shuttle. We strive to provide a one-of-a-kind vacation experience for all of our guests, so we are glad to hear that you had a great time during your stay. Communication is important to us, and we are thrilled that you felt we did a good job in this area. We hope you’ll come back and visit us again soon!
Verificado

10/10 Excelente

Melanie M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing experience

We hadn’t been to the Canyons before and this unit at Westgate was so convenient right in the village. Westgate provided locker room for boots and the ski service had our skis at the bottom of the mountain each day! We also used ski butlers that you all recommended and they delivered all of the equipment and picked it up! We used all of the amenities, restaurants and market. We will definitely be back!
Se alojó 5 noches en marzo de 2022
Respuesta de VrboOwner el 22 de sept de 2023
Hello Melanie, thanks for staying with us and for sharing your review. We are happy to know that you had an amazing experience! We're glad that you liked the amenities that our Westgate unit has. We look forward to seeing you again on your next trip to Park City!
Verificado

6/10 Normal

Steve B.

Aspectos positivos: Limpieza, comunicación y ubicación
Aspectos negativos: Llegada y precisión del anuncio

Room misrepresented

The property management company was very responsive. The pictures of the room are not accurate. The room is modern and is nothing even close to the room pictured. It was clean.
Se alojó 3 noches en enero de 2023
Respuesta de VrboOwner el 26 de nov de 2024
Thank you, Steve, for your review and for noting our team's responsiveness and the unit's cleanliness. Regarding the comments about the photos being inaccurate, we strive to show exact photos of each unit, so we take this matter seriously. We want to ensure our listing photos are completely accurate and up-to-date for all future guests.
Verificado

6/10 Normal

kristin j.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

Great location

The Westgate property is lovely and super convenient at the base of the Canyons mountain. It has many amenities that make a great ski holiday. Just beware that the pullout sofa in the living room is a full size, not a queen as advertised. My two teens were squished in which wasn’t great for five nights. Also the kitchen is not well appointed (3 pots, one fry pan, limited cooking utensils) so difficult to make more than one or two dishes at a time. Not the “gourmet kitchen” that is advertised. Recommend the Westgate, but don’t recommend this one-bedroom condo for more than 3 people or if you are serious about cooking dinner at night.
Se alojó 5 noches en marzo de 2024
Respuesta de VrboOwner el 13 de may de 2024
Dear Kristin, Thank you so much for being our guest and for taking the time to share your feedback on your recent stay at Westgate. We value your feedback and appreciate the opportunity to improve. We're happy you enjoyed the ski-in/ski-out location, which is hard to beat when combined with the resort amenities! We strive to provide a 5-star vacation for every guest, although it sounds like we fell short for your stay. We would like you to know that we appreciate the candid feedback and value your experience. It sounds like there were a couple of areas in which we fell short of our standard level of service and attention to detail, particularly about the furnishings and kitchen pots/pans. Please rest assured that we have taken a full home inventory and replaced any missing/damaged items. We will also share your full comments with the rest of our team as a coaching opportunity. We would love another opportunity to welcome you back should you choose us for a future trip out west!
De un sitio asociado

10/10 Excelente

Amanda S.

So much better than the pictures

Our stay in Park City was amazing! First of all, I booked a older looking "cabin-y" feel room, but I showed up to a recently renovated modern apartment. I gasped with excitement when I opened the door to see a place that made me feel at home. I guess if you don't like modern, this place isn't for you. Brand new appliances, great bathtub, steam shower, marble fireplace, comfortable bed. Fabulous place! I actually overpacked because I wasn't expecting the amount of amenities provided. Plenty of towels, tissues, toilet paper, coffee, laundry detergent, hair dryer, a safe, and a humidifier. So fabulous that they thought of every need! I would say the room was above the trash/loading area so if you are a light sleeper in the morning, may be a problem - but we were getting up early to hit the slopes and we would gladly stay here again. It wasn't enough of an annoyance to deter from the beauty of the place. Westgate itself was amazing - lots of amenities - multiple pools, saunas, transportation to downtown Park City, super close to the slopes (and they bring your snowboard to the lift), underground parking, and a great little store for all our needs. Just takes a while to get a feel for how the heck to get to place, not every floor connects - I imagine since it's built into the slope essentially that it was a confusing construction project but by the end of the trip, I got a feel for the place but be prepared for many people wandering around lost haha. iTrip was also great reaching out to make sure if we had any questions, making sure we had all the materials for checkin and then giving all the instructions for checkout. Highly recommend them as well!
Respuesta de VrboOwner el 22 de sept de 2023
Dear Amanda, Thank you for staying with us and for sharing your review. We're so happy to hear you loved this home - it's pretty hard to beat! We strive to provide a 5 star vacation for each guest. Thank you again for staying with us! We hope to host you again in the future.
Verificado

4/10 Mediocre

Jenna B.

Aspectos positivos: Limpieza y comunicación
Aspectos negativos: Llegada y ubicación

Disappointing and not up to standard for the price

The check-in is at 4:00 pm. which is a little late to begin with, and then the line was out the door, with only two employees working. Staff is hard to come by these days. The gentleman who eventually assisted with my check-in did not seem to have a firm grip on the process. Perhaps it was his first day. The room itself looked nice and clean and was well stocked with kitchen items. The location (not disclosed in the listing) was disappointing as it was directly over the dumpster and adjacent to the giant HVAC rooms, which meant very loud whirring noises all night long. I found it difficult to get to sleep/remain asleep. In the morning, I chose to have a relaxing soak in the slipper tub. Very nice! Until at 9:23 Housekeeping entered. I had arranged for late check-out at 11:00, but even regular check-out is at 10:00 so I'm not sure what H'keeping was doing barging in before 9:30. I'd not have mentioned the other issues, but that was the last straw When my host asked if I enjoyed my stay, I was honest, as above. Host asked if there was anything they could do to make it right. Since I was not staying another night, I suggested a credit of some sort. To which they replied, "all of the issues you describe are the Wyndham's problems, not ours, so we can't do anything for you." This is funny because It was they who asked me what they could do! So I asked that - what was it that you were going to offer to do when you asked if you could make it right? To which there was no response.
Se alojó 1 noche en abril de 2023
Respuesta de VrboOwner el 21 de oct de 2023
Thank you for taking a moment to write about your stay with us. We apologize that we were not able to meet your expectations fully and are very sorry for the challenges you experienced at check-in and with housekeeping. We understand how important it is to arrive to your room quickly and comfortably, and we regret that this was not possible on this occasion. We strive every day to ensure our guests are satisfied, and will use your feedback to help improve our operations. Regarding the location of your room, we apologize if the listing did not accurately reflect either the resulting noise or proximity of the dumpster - these factors are taken into consideration for future guests. As a token of goodwill, please allow us an opportunity to further address this experience - don't hesitate to reach out through our support channels so we can discuss this further. Please accept our sincerest apologies for the issues you noticed during your stay -we hope that you will be able to give us another chance in the future.
Verificado

8/10 Bueno

Zach H.

Aspectos positivos: Comunicación, ubicación y precisión del anuncio

Nice Enough

Overall we had a wonderful time/experience at the Westgate Resort. There is a lot of construction going on, I'm not sure if that contributed to the dust in our room or not but it was kind of gross. Our place was basically spotless and appeared very clean. But every table/countertop had enough dust on it to where you could draw in it with your finger. The Resort itself has a lot of nice amenities but it will take you a day or two to figure out how to get around. It's like a maze inside having to get on and off separate elevators to get around different parts of the resort. We didn't have any kids but I can see where this would be a wonderful resort for children, plenty for them to do as well as adults. One thing I do wish is that there was a little better explanation of the type of ski slopes outside the resort. My wife and I are both beginner skiers so we had to drive about 10 minutes every time we wanted to get on a green slope instead of the blue. Again, overall a good experience, just a few things I would change.
Se alojó 4 noches en diciembre de 2022
Respuesta de VrboOwner el 11 de abr de 2024
Hi Zach, Thanks for choosing to stay with us and taking the time to leave a review. We're thrilled to hear that you had a wonderful experience overall and enjoyed our amenities and activities. We appreciate your feedback regarding the dust in your room and cleanliness. We strive to provide our guests with spotless accommodations, but it seems we may have missed the mark during your stay. I will make sure to pass along your comments to our housekeeping team so we can address this issue immediately. As for navigating the resort, thank you for sharing your experience. We understand how it could be confusing to move around the different areas of our property, but we are always looking for ways to improve and will take your suggestions into consideration. Thank you again for staying with us and we hope to have the opportunity to welcome you back on your next ski adventure!

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