12BR Kissimmee Resort Home w/ Pool View & Game Room

Thank you for taking the time to share your experience. We're glad you enjoyed the beautiful home, spacious accommodations, and easy communication with our team. We appreciate your understanding and will continue working to improve. We look forward to welcoming you back soon! Sincerely, Manuel

Dear Bryan, Thank you for the perfect 10 rating! We're thrilled to hear our home accommodated your large group comfortably and that everything was just as expected. It's wonderful to know you found it roomy and well-maintained. We'd be happy to host you and your group again anytime! Sincerely, Hector & Ale

Thank you for your review, Melisa! we hope you come back soon!

Dear Shane, Thank you for taking the time to share your positive review of your stay at our property. We are delighted to hear that you enjoyed the excellent location, cleanliness, and well-maintained neighborhood. It is our goal to provide a comfortable and enjoyable experience for all of our guests, and your feedback is essential to helping us achieve that. We are pleased to know that you were satisfied with the rental process, communication, and the overall property. We are also thrilled to hear that our property was a great choice for your large group. It is our hope that you and your party created lasting memories during your stay. Thank you again for your kind words and recommendation. We look forward to the possibility of welcoming you back in the future. Sincerely, Columbia Management

Dear Victor, Thank you for sharing your meaningful review of our vacation property. We are delighted that you found our home to provide the warm and intimate atmosphere we strive to create for all our guests during their family gatherings. Your description of the space as both cozy and welcoming perfectly captures the environment we aim to maintain. We hope to have the pleasure of hosting you and your family again in the future. Sincerely, Columbia Management

Dear Tony, Thank you for choosing our home for your week-long stay! We're delighted that you found excellent value in our spacious 12-bedroom property. It means a lot to us that you had such a positive overall experience, rating almost everything at 4.75 stars. We appreciate your honest feedback about the minor details that could use some attention. Your satisfaction is important to us, and we're particularly glad that you found the pricing to be competitive for the accommodations provided. Sincerely, Columbia Management

Hello Jeff, We are thrilled to know that you had an amazing experience at our property. We are always striving to give the best experience to our guests. Thank you for your great review and we are looking forward to host you back again anytime soon.

Dear Cotina, Thank you for choosing our home for your family getaway. We're pleased to hear you enjoyed your overall experience with us. We appreciate your feedback regarding the game room being unusable during your stay. We'll look into this matter to ensure future guests can fully enjoy all amenities our home offers. It's good to know this didn't significantly impact your visit since you weren't traveling with younger children. We value your honest feedback as it helps us improve the experience for all our guests. Sincerely, Columbia Management

Dear Patricia, Thank you for taking the time to share your thoughts about your recent stay at our property. We're pleased to hear that you found the house spacious and well-suited for your family gathering. It's wonderful to know that the layout of the bathrooms and bedrooms met your needs. We sincerely apologize for the issues you encountered with the BBQ and the pool. We understand how these amenities can significantly enhance a vacation experience, and we regret that they did not meet your expectations. Your feedback regarding the condition of the grill and the pool's cleanliness is valuable to us, as it helps us improve our services for future guests. We appreciate your honest review and are grateful that you chose our home for your family event. Your comments will help us address these concerns and enhance the overall experience for our guests. Thank you again for your feedback. We hope that despite these inconveniences, you were able to enjoy quality time with your family during your stay. Sincerely, Columbia Management

Dear Ebony, Thank you for your wonderful review. We’re glad to hear that you enjoyed the spaciousness of the house and that we were able to address the sink issue promptly. Your satisfaction is important to us, and we appreciate your feedback. Sincerely, Columbia Management

Dear Linda, Thank you for sharing your feedback about your stay at our home. We're glad to hear that you enjoyed the interior of the property. We apologize for the condition of the outdoor furniture and the presence of cigarette butts. We'll address these issues promptly to ensure a more pleasant experience for future guests. We also appreciate your suggestion regarding the cookware. We'll review our kitchen inventory and make necessary updates. We hope that your overall experience was satisfactory, and we value your feedback. Sincerely, Columbia Management

Dear Regina, We are truly sorry to hear that we were not up to your expectations. However, we really appreciate you taking the time to send us your feedback as it helps us improve. We had the chance to paint the walls and did a deep clean. As for the pool, we really apologize as we did everything in our hands to leave it ready after the heavy storm hurricane Idalia caused in the area. We would be glad if you gave us a chance to host you again in the future

Dear Wendy, We truly appreciate you taking the time to share your experience at our home. It brings us joy to know that our property surpassed your initial expectations, and we're glad you found our communication prompt and efficient. Thank you for your detailed feedback regarding the primary bedroom mattress and the noted maintenance items. We value this kind of honest input as it helps us maintain the quality of our home. Your observation about the parking situation is particularly helpful for future guests to plan accordingly. It's wonderful to hear that despite these minor concerns, you would consider staying with us again. We strive to provide a comfortable and welcoming environment for all our guests, and your overall positive experience confirms we're on the right track. Sincerely, Columbia Management

Dear Yamaris, Thank you for sharing your feedback about your weekend getaway at our home. We're pleased that you appreciated the thoughtful interior design elements and convenient location that puts you close to Orlando's attractions. It's also wonderful to hear that you found our communication responsive. We sincerely apologize for the challenges you experienced with parking. We understand this caused some inconvenience during your stay, especially with multiple vehicles. Your comment about the washcloths is also valuable feedback for us to consider for future guests. We appreciate your honest assessment and the 8/10 rating despite these limitations. Your insights help us improve the guest experience, and we're grateful you took the time to share both what you loved and where we could enhance your stay. Sincerely, Columbia Management

Dear Lerand, Thank you for your detailed feedback and for taking the time to share your experience. We’re glad you found our property beautiful and the neighborhood safe. I apologize for the oversight with personal items left by previous guests and appreciate your understanding. We will ensure our cleaning team is more thorough in the future. Thank you for your thoughtful gesture in preparing the house for the next guests. Your feedback about checking appliances and overall readiness is noted, and we will address these concerns promptly. We hope your next stay with us is even better. Best regards, Hector

Dear Troy, Thank you for your detailed feedback. We're delighted you enjoyed the beauty and comfort of our home. We apologize for the inconvenience caused by the trash, kitchen sink leak, and pool netting. Your comments about the grill area and its cleanliness have been noted. We are actively addressing these issues to enhance our guest experience. Your patience and understanding are greatly appreciated, and we hope to welcome you back to a fully improved stay in the future. Best regards, Columbia Management

Dear Andrea, We really appreciate your feedback, it will certainly help us improve and we will keep in mind that details are very important and can affect an entire experience. Even though we focus a lot on cleaning and making sure that everything is working properly, we won't leave out all the things you mention, we have asked our maintenance and purchasing team, to ensure that the house is equipped with cooking basics, cleaning utensils and we just left a new ironing board and iron. As for the towels, one is provided per guest, one hand and one bath and we will make sure they are always complete. We apologize for not addressing this issues in a timely manner, but we made sure to take your comments into consideration to ensure a good experience. Thanks again for taking the time to provide us with your feedback! Have a great day!