Retiro moderno frente al lago en Avinger

Thank you for your review and for bringing these concerns to our attention. We strive to provide the best possible experience for our guests and take feedback very seriously. We are sorry to hear that you did not receive a response from the Guest Contact during your stay. Communication is crucial, and we are looking into why your messages were not received. The property manager checks messages frequently to ensure prompt responses to all guest inquiries. Regarding the presence of spiders and spider webs, our property is located directly on the lakefront, where bugs and insects are more prevalent, especially near outdoor lights. We follow a regular pest control schedule and have insect repellent canisters placed around the property to minimize these issues. Despite our efforts, the natural environment does mean occasional encounters with insects. We appreciate your feedback as it helps us improve our services. We hope you consider staying with us again, and we will ensure that your next visit is even more enjoyable.