Red Mountain Ranch home, BBQ, pool

Thank you so much, Ernest, for staying with us. We’re glad you and your family enjoyed your stay! Regards, STRM

I'm happy to hear you liked the location of the property! It was a pleasure hosting you! Thank you!

Thank you! So glad the home felt comfortable and that the location worked well for you. Hope to host you again sometime!

Very glad to hear you enjoyed your stay! Happy to have you back anytime.

Thank you for the wonderful review! We’re so happy to hear you enjoyed the location, and that the space was clean, spacious, and welcoming. It sounds like the perfect spot for your stay! We’d love to host you again anytime.

Thank you for your review! We’re glad you enjoyed the home and appreciate you pointing out the layout details. Your feedback is helpful for future guests, and we’d be happy to host you again!

You were a pleasure to host. Happy to have you back anytime!

Hi there, we greatly appreciate your feedback and we are delighted to hear that you enjoyed your stay with us! We would love to host you again in the future! Best regards, STRM team

Thank you for your thoughtful review! We’re glad the house worked well for your family and that you found it in great shape. We appreciate your feedback regarding the family room seating and will take it into consideration for future improvements. We hope to host you again!

Thank you, Reginald, for your feedback! I appreciate your patience as we addressed the pool issue. I'm glad we could get it cleaned, and I hope you still enjoyed your stay.

Thank you for your review! We really appreciate your feedback and will share your suggestions with our team, especially regarding the chairs, furniture, grass, and the pool ledge crack. Regarding the pool heating, we offer it as optional since the equipment cost is high but you’re always welcome to use the pool without heating at no extra charge. We’re glad to hear you still had an enjoyable stay, and your comments about the property and pricing will definitely help us make improvements. Thanks again for taking the time to share your thoughts!

Hi Debbie, Thank you so much for taking the time to leave such detailed feedback and for bringing these items to our attention. We truly appreciate it, as feedback like yours helps us identify areas where we can continue improving. We really value your comments. We'll definitely share your feedback with our team, especially regarding the towels that need to be replaced. Regarding the pool deck, we apologize for not informing you before your arrival. We are already aware that it needs resurfacing, and we've had a vendor inspect it. We've received the quotes and are currently waiting for approval so the work can be scheduled. Thank you as well for letting us know about the plants in the backyard. We weren't aware of how toxic they are to pets, and we'll have our landscaper remove or replace them to make the yard more pet-friendly. As for the open PVC pipe, we're glad we were able to have it capped during your stay, and we appreciate you reporting it right away. Overall, thank you again for your thoughtful feedback. We're so happy to hear that you still enjoyed your stay and would consider booking with us again. That truly means a lot to us. We'd love the opportunity to host you again in the future! 😊

Thank you for your feedback. We're glad you enjoyed the location and the convenience of the area. We sincerely apologize for the pool not being in the condition you expected during your stay. We understand how important that amenity is and regret that it wasn’t ready for use. We’ve since addressed this issue to ensure it doesn’t happen again. We appreciate your understanding and hope to have the chance to host you again in the future.

Thank you, Cole, for your feedback. I sincerely apologize for the initial challenges you faced during your arrival. I'm glad we could assist and that you had a good overall experience. Your recommendation means a lot to us, and we’re committed to enhancing our readiness for future guests. We appreciate your understanding and support!

Andrea was a wonderful guest and we are happy to host her again in the future!

Thank you for your review! We're glad you liked the house. We're sorry to hear the pool temperature wasn’t quite right during your stay. Please let us know in the future if you'd like any adjustments to the pool heat—we’re happy to help ensure everything is perfect for your next visit. Hope to host you again soon!