Midtown, Fenced Yard & Patio- White Acres Retreat

I am so glad that you had a great time! We hope to host you again in the future!

I am so happy to hear the space was a good fit for your group! Thank you for your kind review, and we hope to host you again in the future!

Please come back anytime, Matt!

Thank you so much for your thoughtful feedback. We’re glad to hear you found the beds comfortable and the location convenient — and that the dining table and living room worked well for your group. We appreciate you pointing out the lighting in the living room. That’s helpful feedback, and we’ll look into ways to brighten the space so it feels more open and inviting. We also understand your comments about the cabinets. While the home does have some older features, they should absolutely function properly, and we’ll be reviewing and addressing that. We’re happy the kitchen and bathrooms had everything you needed and that overall you enjoyed your stay. We’d love the opportunity to host you again in the future!

Please come back anytime, Roy!

Thank you for your feedback, Brooke! We're glad to hear that you had a good experience and found the house to be just as described, with its great location and cleanliness. We apologize for the missing shower curtain in the upstairs bathroom, and we’ll make sure to address that issue right away. We're also happy to hear that the kitchen met your needs. We hope to welcome you back soon!

Thank you for your feedback and for staying with us during your trip, Anna. I’m glad to hear the space, bedrooms, and kitchen worked well for your group. I truly apologize for the critters you encountered and the maintenance concerns in the upstairs bathroom—I’ve already arranged for pest control and repairs to address these issues, as well as ensured hand towels are restocked for future guests. Your comments are very helpful, and I appreciate you bringing them to my attention.

Thank you for your feedback, Jenny. We sincerely apologize for the issues you encountered during your stay, especially the lack of responsiveness to the concerns you raised. We understand how frustrating it must have been to have the lighting, toilet seats, and shower curtain issues unresolved during your visit. This is certainly not the level of service we aim to provide. We are reviewing our communication process and working with our local team to ensure that issues are addressed promptly in the future. We appreciate you bringing this to our attention and will use your feedback to improve our guest experience. We hope to have the opportunity to provide a better stay in the future.

Thank you for sharing your experience, Sharifa. We’re sorry to hear about the issues you faced during your stay. We appreciate your feedback and want to address the concerns you’ve raised: Cleaning Issues: We’re addressing the cleaning concerns with our team, including the foyer, bathrooms, and kitchen, to ensure that future guests don’t encounter similar problems. We’re also reviewing our inventory of cleaning supplies to ensure they’re always in good condition. Maintenance: We’re looking into the plumbing issue you mentioned and will ensure that any necessary repairs are completed promptly. We apologize for the delay in response and are working on improving our communication and follow-up procedures. Towels and Linens: We’ll ensure that towels and bed linens are properly maintained and regularly updated to meet high standards. We appreciate your patience and hope to have the opportunity to provide a better experience in the future. Thank you for bringing these issues to our attention.