A los huéspedes les gustó la comodidad de las camas.
Muy cerca de la orilla
Este alojamiento tiene buenas valoraciones por su playa cercana, ideal para tomar el sol y nadar.
Descubre lugares de interés cercanos
Cerca a pie de Playas de Pensacola Beach
2 habitaciones2 baños o más6 huéspedes
Servicios populares
Piscina cubierta
Bañera de hidromasaje en las instalaciones
Aparcamiento en las instalaciones disponible
Cocina
Lavadora
Aire acondicionado
Echa un vistazo a la zona
Pensacola Beach, FL
Playas de Pensacola Beach
Place, Playas de Pensacola Beach
A 5 min a pie
Playa de Opal
Place, Playa de Opal
A 6 min a pie
Playa para perros con correa de Park East
Place, Playa para perros con correa de Park East
A 14 min a pie
Pensacola, Florida (PNS-Pensacola Intl.)
Airport, Pensacola, Florida (PNS-Pensacola Intl.)
A 37 min en coche
Habitaciones y camas
2 habitaciones (capacidad para 6 personas)
Habitación 1
1 cama doble y 1 cama individual
Habitación 2
1 cama de matrimonio grande
2 baños y 1 aseo
Baño 1
Baño 2
Baño 3
Otros espacios
Cocina
Balcón
Comedor
Acerca de este alojamiento
Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort.
Portofino # 2 1608 es un condominio de dos habitaciones con capacidad para siete. El exclusivo Portofino Resort está ubicado en el extremo este de la playa de Pensacola, adyacente a la costa nacional de las islas del Golfo.
Este condominio de dos dormitorios, dos baños y medio tiene vistas al Golfo de México, la isla y el sonido desde el piso 16 en la torre 2. Tres televisores, tres DVD. Lavadora secadora. Bonito balcón grande tiene impresionantes vistas hacia el oeste y el norte con vistas al Golfo y Santa Rosa Sound. Duerme siete con el rey en el maestro, completo y doble en el sofá cama de invitados y reina. Conexión inalámbrica a internet. Dos pases de estacionamiento por unidad. Sonido frente piscina (s), spa y un restaurante completan las muchas comodidades.
No olvides traer: Si bien Southern le proporciona un suministro inicial de papel higiénico, toallas de papel, jabón de manos y bolsas de basura para pasar las primeras 24 horas, le recomendamos que traiga lo siguiente: toallas de papel, papel higiénico, bolsas de basura, secador de pelo, servilletas, condimentos, especias, líquido para lavar platos, jabón para la ropa, café y filtros de café, toallas de playa, sombrillas, juguetes de playa, protector solar y todo lo que pueda necesitar para sus vacaciones perfectas.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Información sobre la zona
Pensacola Beach
Este piso se encuentra en Pensacola Beach, a orillas del agua. Además de visitar lugares emblemáticos como Fort Pickens, podrás apreciar la belleza natural de Playas de Pensacola Beach o Playa de Opal. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Estadio Pensacola Bay Center. Si quieres opciones para una noche diferente, The Sabine Sandbar es un buen punto de partida. Descubre todas las actividades acuáticas que podrás hacer en la zona, como paseos en moto de agua, kayak o esnórquel; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como el ciclismo.
Pensacola Beach, FL
Qué hay en los alrededores
Playas de Pensacola Beach - A 5 min a pie - 0.4 km
Playa de Opal - A 6 min a pie - 0.6 km
Santa Rosa Sound - A 11 min a pie - 1.0 km
Playa para perros con correa de Park East - A 14 min a pie - 1.2 km
Pensacola Beach Boardwalk - A 10 min en coche - 6.6 km
Cómo moverse por la zona
Estación de tren de Pensacola: 29 min en coche
Pensacola, Florida (PNS-Pensacola Intl.): a 30 min en coche
Restaurantes
McDonald's - A 20 min en coche
Circle K - A 20 min en coche
Rio Bravo - A 22 min en coche
SONIC Drive In - A 20 min en coche
Starbucks - A 21 min en coche
Preguntas frecuentes
¿En Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort. hay piscina?
Sí, este alojamiento cuenta con una piscina cubierta.
¿Cuánto cuesta alojarse en Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort.?
A fecha de 30 de jun de 2026, los precios encontrados para una estancia de una noche y dos adultos en Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort. el 26 de oct de 2026 son de al menos 347 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort. se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort.?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort.?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort.?
La salida se realiza a las 09:00.
¿Dónde se encuentra Condominio único con vistas al agua ~ Corto paseo a la playa Excelentes servicios del resort.?
A orillas del agua, este edificio de condominios ofrece alojamiento a cinco minutos a pie de Santa Rosa Sound, Playas de Pensacola Beach y Playa de Opal. Playa para perros con correa de Park East y Gulf Islands National Seashore también están a menos de 5 kilómetros.
Comentarios
9,0
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
25 comentarios de un total de 37 con una puntuación de 10 - Excelente
10 - Excelente
25
7 comentarios de un total de 37 con una puntuación de 8 - Bueno
8 - Bueno
7
4 comentarios de un total de 37 con una puntuación de 6 - Normal
6 - Normal
4
0 comentarios de un total de 37 con una puntuación de 4 - Mediocre
4 - Mediocre
0
1 comentarios de un total de 37 con una puntuación de 2 - Horrible
2 - Horrible
1
8,6/10
Limpieza
9,2/10
Llegada
9,2/10
Comunicación
10/10
Ubicación
9,2/10
Precisión del anuncio
Comentarios
Verificado
8/10 Bueno
Patricia B.
27 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
It was just a very fun time and the resort was staffed with very friendly and helpful people.
Just great.
Patricia B.
Se alojó 4 noches en junio de 2022
Respuesta de VrboOwner el 18 de oct de 2022
Hello Patricia, Thank you for sharing the positive review. We are happy to know that you had a great time and hope to see you again soon! Kindest Regards, Your Southern Team
Verificado
10/10 Excelente
Paulebia H.
21 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Location to watch the Blue Angels
Beautiful spacious condo. Resort was wonderful. Great indoor and outdoor pools! We were able to watch the Blue Angels from the beach without the heavy crowd. We will be returning.
Paulebia H.
Se alojó 3 noches en julio de 2024
Comentario archivado
8/10 Bueno
Kevin H.
18 de sept de 2014
Great stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Fun
Kevin H.
Respuesta de VrboOwner el 8 de nov de 2022
Thank you for your review and feedback. We are glad to hear you had a great experience with us. We hope to host you again soon here on the Gulf Coast! Your Southern Team
Verificado
10/10 Excelente
Leana S.
11 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful experience
We had the best experience. The condo was perfect, the beds were so comfortable even the pull out couch that my son slept on was comfortable. We had a beautiful view and we’re able to watch the Blue Angels fly!
Leana S.
Se alojó 3 noches en julio de 2022
Respuesta de VrboOwner el 24 de sept de 2022
Hello Leana! Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Verificado
10/10 Excelente
David G.
2 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great views and clean unit
Portofino is well run and we barely left the resort over 5 days. Instacart delivers to the unit door, and we spent our days around the pools and beach. Would highly recommend the resort to anyone, and this unit in particular. Great value!
David G.
Se alojó 6 noches en marzo de 2021
Respuesta de VrboOwner el 20 de abr de 2021
Thank you for reviewing your stay, we are thrilled to hear your stay was great! We hope to have you back with us again in the future.
Kind Regards,
-Your Southern Team
Verificado
10/10 Excelente
Nicholas S.
24 de ago de 2019
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Great place to stay.
The service is top notch. I had a problem with our stove and text them on Sunday night and to my surprise the answered me back within the hour. Someone was there the next morning to fix our issue. The resort is the best place to be in Pensacola.
Nicholas S.
Se alojó 6 noches en julio de 2019
Respuesta de VrboOwner el 31 de mar de 2020
Hello Nicholas, thank you for the positive review. We absolutely take pride in the work our team does. Thank you for being wonderful guests! Southern would love to have you back in the near future!
Comentario archivado
10/10 Excelente
Patsy M.
18 de ene de 2016
Perfect, in every way
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Portofino resort was everything we could have wanted, and then some. The condo was spectacular, the staff was outstanding and the views were phenomenal.
Patsy M.
Respuesta de VrboOwner el 2 de nov de 2022
Thank you for your feedback! We are thrilled you enjoyed your time with us. We hope to host you again soon. - Your Southern Team
Comentario archivado
10/10 Excelente
Brian K.
28 de jul de 2015
Great place with awesome view
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love visiting the Portofino and this trip was no exception. Loved having the view of the gulf and the bay with the wildlife refuge to the east. Really made for a relaxing experience.
Brian K.
Respuesta de VrboOwner el 3 de nov de 2022
Hi Brian, thank you for your feedback! We are thrilled you enjoyed your time with us. We hope to host you again soon here on the Gulf Coast. - Your Southern Team.
Verificado
10/10 Excelente
Alyson M.
26 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Florida vacation condo!
It was just myself and my 15 yr old twin boys, but there was room for a much bigger family to be comfortable. The views from the floor to ceiling windows and the balcony were beautiful. We felt very much at home. Beds were very comfortable. Everything we wanted to do outside was a short easy walk. We loved our state here and we're sad when it was time to go. We will definitely book this condo again next time.
Alyson M.
Se alojó 7 noches en julio de 2023
Respuesta de VrboOwner el 13 de ago de 2023
Hello Alyson,
Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation!
Kindest Regards,
Your Southern Team
Comentario archivado
8/10 Bueno
Libby S.
9 de jun de 2014
Pensacola Beach Retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Pleasant, fairly comfortable, third "bedroom" limited, no storage. The unit needs more linens, especially towels; guests shouldn't have to bring so much. View and quiet were wonderful.
Libby S.
Respuesta de VrboOwner el 31 de mar de 2020
Thank you so much for taking the time to submit this review. We appreciate your suggestions, and will be supplying more towels to our future guests. The owner is also looking at additional storage options for the third bedroom, thanks again for suggesting that. We agree with your assessment of the view - it's the best on the beach! We look forward to serving you again in the future. Regards, Gulf Blue Vacations Pensacola Beach
Comentario archivado
8/10 Bueno
shelly r.
29 de may de 2016
5 day rental
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great condo... Lots of space. Needs some updating.. Couldn't get most of the DVD players to work and cable wasn't very good.
shelly r.
Se alojó 5 noches en mayo de 2016
Respuesta de VrboOwner el 7 de nov de 2022
Thank you for your review and feedback. We are glad to hear you had a great experience with us. We hope to host you again soon here on the Gulf Coast! Your Southern Team
Comentario archivado
10/10 Excelente
Mathew T.
16 de jul de 2013
A perfect place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The views, the pools, the beach, and the place were all perfect. It's a two bedroom (1 queen and 2 twins) with an office nook that has a bed in it (perfect for our 10 year old), and a pullout couch. There are 3.5 bathrooms, full laundry, fully stocked kitchen, and an electric grill on the deck. Everything you need! Nice place!!
Mathew T.
Respuesta de VrboOwner el 3 de nov de 2022
Thank you for your feedback! We are thrilled you enjoyed your time with us. We hope to host you again soon. - Your Southern Team
Comentario archivado
10/10 Excelente
paul S.
23 de oct de 2013
Great condo with fantastic view
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Stayed one week in Oct. This condo is definitely a great place to stay. The view from this 17th floor condo is amazing. The only negative would be the walls could use painting. The rental agency was awesome. We hopefully will be back soon.
paul S.
Respuesta de VrboOwner el 3 de nov de 2022
Thank you for your review and feedback. We are glad to hear you had a great experience with us. We hope to host you again soon here on the Gulf Coast! Your Southern Team
Comentario archivado
6/10 Normal
Charlotte W.
4 de ene de 2017
Winter get away
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Loved our view futon for a bed was very uncomfortable space was very good frig was bad then a different one was left for two days in the hall with old on still making racket not what I would expect but family together was good living room couches not comfortable
Charlotte W.
Se alojó 7 noches en diciembre de 2016
Respuesta de VrboOwner el 10 de nov de 2022
Thank you for your feedback and bringing these issues to our attention. We here at Southern pride ourselves in providing quality guest services and products to our guest. Our 24 hours Guest Service Team is always available to assist with any issues. We would like to ask in the future, to please let us know if any issues come up so we can quickly address them and get your stay with us back on track. We look forward to hosting you again here on the Gulf Coast. – Your Southern Team.
Verificado
8/10 Bueno
Robert C.
24 de jun de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Short stay at Portofino Island
Portofino Island is a great property with a great location on Pensacola Beach. It is just close enough to the shops and restaurants, but far enough away from all the traffic and noise. The resort has all the amenities that one could want. The condo was nice enough, but needs a refresh because it is outdated. The cleanliness of the condo was not the best, we found dirty wet towels in the chest of drawers. The selling point however was the view of the inter-coastal water way.....simply amazing. I would stay in this condo again just for the comfortable king bed and the views. Nevertheless, a big downside is having to check out by 9:00 AM, that seems a lot unreasonable to me given check in is not until 4:00 PM.
Robert C.
Se alojó 3 noches en junio de 2024
Comentario archivado
10/10 Excelente
Deborah H.
29 de nov de 2016
Wonderful stay on Pensacola Beach
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family was in Pensacola for a week for Thanksgiving and my parent's anniversary. We were fortunate to find this gem of a condo at an excellent price off-season. Since I planned on cooking Thanksgiving for my family, I brought four crates of kitchen supplies. I barely needed anything from my crates, since the kitchen was so well stocked. The best part of this condo is the views and the balcony. Absolutely fabulous! We are hoping to stay in this condo again in future visits to Pensacola!
Deborah H.
Respuesta de VrboOwner el 2 de nov de 2022
We love a good family vacation, and we are happy to know that you had a great time! Thank you for your review! We hope to see you again next year! Your Southern Team
Verificado
8/10 Bueno
Carmen M.
2 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great resort
We love Portofino Island Resort! It is a great place to stay with the bay on one side and the ocean on the other side. We got the Adventure Package and it was worth it! We were able to use the jet skis, paddle boards, boogie boards, wibit, bikes, and kayaks. This condo was really nice. We have stayed in another condo at Portofino in the past and that condo had slightly nicer furniture and more closet space. We paid an extra 60 dollars to check out at noon, but it was not communicated to us that we had to notify the front desk. Our keys quit working, but thankfully our teenager was in the condo and let us in. The jacuzzi tub in the condo was not working, which was a bummer. It rained on Monday, but I had already made plans for us to go to the Naval Museum, which I highly recommend. We tried to watch a movie on Monday afternoon, but the TV in the living room wasn't working. The property manager did respond and came to the unit to show us how to use the TV, so that was nice. The TVs were very small and the main TV in the living room did not have the ability to stream Disney plus because it was too old. On a positive note, there were games in the cabinet for us to play.
Carmen M.
Se alojó 5 noches en marzo de 2025
Comentario archivado
10/10 Excelente
Cynthia B.
29 de jul de 2014
Nice Pensacola vacation resort
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My sister and I stayed with our families in this unit last week. The property was as describe and pictures of the condo don't do it justice. I was concerned about the prospect of crossing the road to get to the beach, but since the condo is located in Tower 3 the walk isn't very far. Just make sure cars stop at the cross walk before heading across. The condo was neat and clean upon arrival; however, the ice maker in the freezer did not work so we had to purchase bags of ice every couple of days. There were some ice trays but we did not use them because the shelf in the freezer was unstable and the trays kept falling out and spilling on the floor. As a family we love spending time at the beach so we spent almost all our time in the gulf. I got up each morning and used spent an hour in the exercise center before going to the beach. Then we usually spent some time at the pool after leaving the beach. We didn't use all the amenities the resort had to offer, but it was nice to know we could rent scooters, paddle boards, or kayaks if we wanted something else to do. The condo and resort complex have a lot to offer and the positives greatly out weigh any negatives.
Cynthia B.
Respuesta de VrboOwner el 4 de nov de 2022
Thank you for your review and feedback. We are glad to hear you had a great experience with us. We hope to host you again soon here on the Gulf Coast! Your Southern Team.
Comentario archivado
6/10 Normal
Steven P.
4 de jun de 2014
Overall Not Bad...
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was nice and the rooms were satisfactory. Perhaps more updates are needed, but overall it was home. As the towers have a lot of non-resident guests, things may go awry in the building. On the Friday night of our trip, the fire alarm went off at 12:30am. I proceeded to evacuate down the North Stair and as I approached floor 7, there was smoke and the lights were out. I was terrified and made my way down the tower. It turns out one of the units experienced a kitchen fire. I waited outside until we were cleared to reenter at 3:45am. Not once were we contacted by the property management or Gulf Blue Vacations to check on us or apologize for the inconvenience. Also, the alarm went off again on Sunday morning at 7am. No contact from anyone again. So, as the title suggests, the actual physical unit we stayed in was not bad, but the customer service at Gulf Blue and the Portofino could use some improvements. It seems like the customer follows an extensive set of rules so management can stay hands-off, but when they need to provide hands-on service, they are nowhere to be found.
Steven P.
Respuesta de VrboOwner el 31 de mar de 2020
I'm so sorry about the fire alarm going we are a separate company and office from Portofino, we would have no way of knowing about such an incident. I'm sure that was an awful experience, made even worse by the time it occurred. Had I had any way of knowing, I would certainly have called to check on you. Again, I am so sorry! Sincerely, Susan Kennedy, Rental Manager Gulf Blue Vacations
Verificado
10/10 Excelente
Judd D.
18 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Vacation
This unit was excellent, the views of the bay at sunset are outstanding. Very Clean, resort staff were extremely friendly. Will definitely visit again.
Judd D.
Respuesta de VrboOwner el 12 de ago de 2021
Hi Judd,
We are delighted to hear that you found the property clean and inviting! We would love to host you again. Thank you for the review.
Sunny Regards,
Your Southern Team
Verificado
10/10 Excelente
Cynthia W.
4 de jun de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Annual get away
Portofino Resort is a favorite of ours. This unit was comfortable and clean! The outside dining is a great way to take a break for lunch or relax at the end of the day with a delicious meal, cocktails and conversation.
Cynthia W.
Se alojó 3 noches en mayo de 2021
Respuesta de VrboOwner el 22 de jun de 2021
Thank you for reviewing your stay, we are thrilled to hear how much you enjoyed your stay. We hope to host you again soon!
Kind Regards,
-Your Southern Team
Verificado
2/10 Horrible
Sherry W.
16 de dic de 2020
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Horrible Experience-Filthy!!
This was a horrible experience. I own the condo that is directly beside this condo, so we rented it for my daughter and son-in-law for us all to enjoy Thanksgiving together. I first called to see if we could check in early, and the person I spoke with stated she would contact the management to allow the early check-in...they never even called to give permission. When we finally got checked in, it was filthy. I wish I could provide pictures in the reason to provide proof of the epic fail. The bathtub filthy, mildew in certain places in the condo, the washer has several settings that no longer work, the kitchen was not properly stocked with dishes that are required, the ice maker did not work in the freezer, and I could go on and on. I not only think a discount should be given, but I would not recommend anyone renting this condo u til servers changes are made! Sherry White
Sherry W.
Se alojó 7 noches en noviembre de 2020
Respuesta de VrboOwner el 16 de dic de 2020
Hello Sherry, thank you for your review. We do greatly apologize that the condo was not cleaned up to our Southern standard before your arrival. This does not happen often, but if it does we rask that guest alert us as soon as they are aware something seems unclean. Preferably within 24 hours.
Had we been made aware of the unclean condition of the property, we would have had a housekeeper come by immediately to take care of any concerns. Unfortunately, we were not notified until six nights into your stay, that the property was not adequately cleaned.
As soon as we were notified we sent a housekeeper by and they were denied entry to the condo by the guest.
We would be happy to have you back again in the future in hopes of an improved experience.
Sunny Regards,
Your Southern Team
De un sitio asociado
10/10 Excelente
Annette S.
7 de oct de 2020
Family Time :)
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our first stay at Portofino Resort, and will definitely be coming back. The view from the 17th floor was wonderful. The condo was very nice & clean. Everyone was super nice. I have two suggestions - a dresser or some storage in the 'study' for those sleeping in there and the BBQ grill should be cleaned as part of the 'cleaning' fee, so its usable when needed.
Annette S.
Respuesta de VrboOwner el 31 de mar de 2020
Hi, thanks so much for sending us this review. I'm so glad you enjoyed your stay, and agree with you, the view from that floor is spectacular. We do have plans to purchase a dresser for the study, that is a very good suggestion, and I'm so sorry the grill wasn't cleaned - the housekeepers are required to do that as a part of every clean. I'll bring it to their attention. Hope to see you next year! Thanks again for your suggestions. Susan Gulf Blue Vacations
Verificado
6/10 Normal
Kristen T.
1 de ago de 2020
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Not ideal for families with children
The property and location were perfect. The actual condo was a bit of a disappointment. First, there were no games, or toys for children like I’ve found at many other locations I’ve stayed at. Very disappointed that there were no beach/pool towels. In terms of linens, one of the beds had brown stains, either blood or something of the sorts. Not enough pillows, for the accommodations. Perfect for two adults, but not for families. Of all the places I’ve stayed in the resort, I would not choose this one again.
Kristen T.
Respuesta de VrboOwner el 14 de ago de 2020
Hi Katie! Thank you for the review and feedback. We have passed your concerns on to management to address. We are sorry you experienced issues with the linens, and there were not enough pillows on the bed for your party, nor were there games or beach towels. We would have loved the opportunity to address these issues while you were here if we would have known. We hope you still had a great stay, and we would love to accommodate you in one of our beautiful properties across the Gulf Coast again in the future!
Warm Regards, Your Southern Team
Verificado
10/10 Excelente
Jeffrey J.
14 de jul de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Portofino is very nice.
The location is beautiful. The beaches are awesome. This resort is very expensive. Most things are extra charges and are not included with the cost of the stay so be prepared.
Jeffrey J.
Se alojó 6 noches en junio de 2020
Respuesta de VrboOwner el 10 de ago de 2020
Hi Jeffrey, thank you for your feedback. We appreciate your review and are glad you enjoyed your vacation. We do our best to ensure that guests are aware of all amenities included with their reservation, but completely understand that there are extra charges through the resort. We hope you will join us again soon! Best, Southern Team
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Ofrece un servicio excelente a los huéspedes de manera constante.