The Riverside Retreat - Your Coastal Getaway

Thank you for your feedback. We’re very glad to hear that you enjoyed the property, particularly the gazebo, fans, and Bluetooth speaker system. We do want to provide some additional context for future guests. More than 80 photos of the property are posted online, providing a very detailed representation of the home, outdoor areas, gazebo, steps, and overall layout prior to booking. The two small steps leading to the gazebo do not require handrails under the applicable requirements. While we certainly appreciate suggestions for improvements, we were disappointed that the lack of a handrail on these two small steps appeared to contribute to a lower overall review, particularly when the property was accurately represented in the listing and the guest otherwise indicated that they greatly enjoyed their stay and the amenities. We value all guest feedback and will continue looking for reasonable ways to make the property as comfortable and enjoyable as possible.