Vista Verde West 218 - Lake Views- Walk to Beach

Thank you, Kevin, for your review! We’re glad you enjoyed the location, found it a good value, and felt safe during your stay. Being close to the beaches is definitely a bonus—we’d love to welcome you back anytime!

Thank you, Matthew, for your feedback! We're glad you stayed with us and appreciate you mentioning the internet issues. We understand how important a reliable connection is and will look into improving this for future guests. We hope to welcome you back soon!

Awesome Nicole! pleased you and your family enjoyed your stay at Vista Verde West 218. Glad you found the condo as pictured, very clean and the neighborhood was quiet and relaxing. That is great you all found the pool relaxing and other tenants agreeable. Wonderful the beach was a five minute drive away and you went daily. Thank you for your high recommendation and We look forward to your future stay.

Thank you for your feedback. We’re very sorry to hear about your experience and take your concerns seriously. The cleanliness issues you described are unacceptable and not reflective of our standards. We have addressed this immediately with our cleaning team and are conducting a thorough inspection to ensure this does not happen again. Had we been made aware during your stay, we would have responded right away to resolve the situation or offer alternative accommodations. We also apologize for the odor you encountered and the condition of certain items in the unit. These have now been removed and replaced. Your comments about the furniture comfort and kitchen setup are noted, and we will review both to improve the overall guest experience, including adding basic pantry essentials. Regarding the power outage, we understand how frustrating the lack of communication must have been. Unfortunately, outages are outside of our control, but we agree that better and more timely updates should have been provided, and we are improving our communication process moving forward. We regret the inconvenience you experienced with the parking pass as well. We are currently working with the management office to streamline this process and prevent delays for future guests. We appreciate you bringing these matters to our attention, as it allows us to make necessary improvements. We sincerely apologize that your stay did not meet expectations. If you want, I can make this more defensive (if you think parts of the review are exaggerated) or more apologetic depending on your tone.

Thank you for your review, Sally! If you have any specific comments or experiences to share, we'd love to hear them. We look forward to your next visit!