When we arrived we were gobsmacked with the room. This is what the room should have looked like, but it wasn't. shell with a bed, table, 3 random chairs and a wardrobe. . There was no TV, no kettle, no cups, no glasses, no cutlery, no plates, no pots and and pans and no kitchen. The bed was absolutely filthy as in the mattress, pillows, duvet. The toilet had a glass panel broken and it was carboarded up, the same with the adjacent room. The windows were filthy, the mesh on the radiator was broken, it was utterly disgusting. The banister was very unsafe. The windows were filthy, the mesh on the radiator was broken, it was utterly disgusting. The banister was very unsafe. The image is not what you get.