4/10 Mala
Kimberly
9 jun. 2025
No le gustó: Comunicación
-SAFETY CONCERNS: This property is located in a very sketchy neighborhood. I advise contacting Dallas Police Dept for a full list of reported crimes non-violent and violent for this area.
-LIMITED ACCESSIBILY: There are very limited ways to access the building due to locks that are visible.
-INEFFECTIVE COMMUNICATION The communication was extremely inconsistent after securing the reservation. There were no specific instructions on which elevators to use. Which is poses an inconvenience as many of the ways to enter the building are locked.
-An example of the poor written communication is when the property sent parking instructions- they did not include the link in the email. This posed an inconvenience and vulnerability for the guest. As a courtesy it would have been great to have the link each email. Expecting the guest to dig through the various emails is not welcoming.
-SLOW RESPONSE TIMES: The elevator was out of order the morning I checked out. The office was not yet open. I walked half of the building to find an entrance. Again many of the entrances are secured with huge locks due to the activity in the area.
-I have called and emailed the property since my stay. They continued to ask for times to speak with me and it took them 9 days to do so.
Kimberly
Se hospedó 3 noches en mayo de 2025