Nido de amor a unos pasos de la Torre Eiffel

the apartment is exactly as shown in the photos, with a loft bed accessible by stairs and a sofa bed. The photos in the listing prove what was stated earlier. Also before their arrival, we sent a video of the Murphy bed opening where she could clearly see both beds. the guest knew how the beds were arranged even before arriving and only realized their mistake upon arriving at the flat. we are not responsable for guest's choices, and it is not fair to pay the consequences of an unfair review just because the guest made a decision error despite all photos and videos.

We are very pleased that you had a great time in Paris at our flat. However we are really surprised that you did not inform us nor about the missing towel nor about the bathroom sliding door. We could have passed at the flat to leave the towel and to see what was wrong about the door sliding mechanism. We are sorry you had to buy an unnecessary towel and we are always at guest's disposal to solve these kind of problems. We have been informed about it a week after your check-out so nothing we could do and we are extremely sorry for it.

I’m really glad you had a superb stay in Paris, actually the "Ville Lumiere" is a fantastic city indeed and as said, our flat is located in a strategical position closed to everything you need or want. Our "pied à terre" is small as described in our listing and photos on VRBO accurately reflect the current status. At the beginning of the year, small renovation works were carried out such as painting and electrical installation. Cleaning is a key point and we always pay an extreme attention on offering a healthy and livable environment to our guests. Once a month, we use a mildew remover to remove it but, we also ask to our guests to always ventilate the shower by opening the window after having a shower. This cooperation helps us preventing the mildew. In any case, since we take all the constructive reviews into consideration, from now on we will use the mildew remover more often. We really love being in contact with our guests, before and during their stay, in order to give support, assistance or just advise on major events. For this purpose, we use Whatsap to have smooth and quick exchanges and I’m really sorry that you did not get in touch with us when hairdryer broke, we could have immediately replaced it as we did after your check-out or eventually we could have explained you how the decorative electric fireplace works . Concerning hooks, actually there are 3 in the bathroom. Before next arrival, I will check if they need to be replaced either. We will continue to make every effort to make your holiday a superb memory