8/10 Buena
Erin M.
24 mar. 2023
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
A week-long stay with kids.
We traveled to the Big Island with our 4 kids, ages 7-18, for a week. We’ve been to the other islands many times and stay in a VRBO wherever we go. A few points for those traveling with families: 1. This property is 20+ minutes from any swimmable beach but is in a convenient location if you’re looking for a home base for seeing both sides of the island. 2. This is the first Hawaiian “family friendly” property that didn’t have any sort of complimentary beach gear provided. Typically, we have access to a few chairs, boogies boards and/or snorkel sets or beach toys. I emailed ahead of our arrival and was assured they would provide some of these items; unfortunately, they did not. A manager called us 2 days after we arrived to offer to help connect us to a rental company but we’d already rented them ourselves. 3. The property was not as clean as we expected. The front entry had someone’s dirty shoes stacked at the door. The master bath did not appear to have been cleaned since the last occupant and smelled very strongly of urine. I cleaned it myself the first day to get the smell and the hair out. 4. The kitchen was well stocked with everything we needed to prep meals and snacks. 5. The room AC units were very helpful in the evenings as it got very warm.
Overall, a good price and location with some pluses. Definitely room for improvement in cleanliness.
Erin M.
Se hospedó 6 noches en marzo de 2023
