Charming Napa Retreat | Walk to Wineries & Dining

Thank you for your kind words! We're thrilled you loved the location. We strive to create a welcoming atmosphere and hope to see you again soon for another wonderful stay!

Thank you, Devanand! We’re thrilled you enjoyed your stay and appreciated our amenities. Your kind words about our team mean a lot. We look forward to welcoming you back for another great experience!

Hi Bryan, thank you for staying with us in Napa and for such helpful, specific feedback. We're glad the location and check-in worked for you. We're sorry the shower curtain wasn't up to our standard and that you ended up cleaning it yourself, and we apologize that reaching a live person was frustrating. We are sharing your notes about blackout curtains and extra pillows with our cleaning and guest-support teams. We hope to host you again. Warm regards, Bijou Getaways Guest Happiness Team

We're thrilled you enjoyed the convenient location and the nearby amenities. Thanks for choosing us and for sharing your positive experience!

Thank you for your positive feedback! We're thrilled to hear you enjoyed the cleanliness and location of our property. Looking forward to hosting you again in the future!

Thank you for your kind words! We're so glad you enjoyed your stay. We're always striving to provide a wonderful experience for our guests. We hope to welcome you back again soon.

Thank you, Deborah, for your feedback! We're thrilled you enjoyed the beautiful location. We appreciate your insights and are committed to enhancing our guests' experience. We hope to welcome you back soon for another lovely stay!

Thank you for your wonderful review! I'm thrilled to hear you loved the property and enjoyed the beautiful views and amenities. It’s fantastic that we could be a part of your anniversary celebration. We can't wait to welcome you back!

We're pleased you found the property nice. We're always working to maintain and improve our spaces, and we appreciate you letting us know you enjoyed it. We hope you'll consider staying with us again.

We're so glad the location worked out for you! We hope you enjoyed your stay.

We appreciate you taking the time to share your feedback. We understand your frustration with the check-in process and communication. We are always looking for ways to improve our guest experience and are actively working on streamlining our communication channels. We apologize for any inconvenience caused by the issues you encountered. We hope that despite these challenges, you enjoyed the cleanliness and comfort of the room during your stay. We value your input and will use it to enhance our services in the future.

Thank you for your feedback. We understand the discrepancy between the listing description and your experience. We're taking immediate steps to update the listing with accurate details to avoid future confusion. We apologize for the inconvenience caused by the room's size and lack of storage. We appreciate you mentioning the positive aspects of the location and patio. We'll strive to offer clearer descriptions in the future to ensure guests have realistic expectations.

HI Stephanie, it was great hosting you in our condo by the Silverado golf course. It's important to read the welcome email we send as we actually super easy for you to check-in and go directly to the unit (code for a self check-in at the door), instead of going to the Silverado front desk. the email also state not go go there. I wish you had contacted us to address any of your confusion. We've checked the bathroom and AC and all work perfectly. It would have been great to receive one phone call or email during your stay to address anything. We hope we will be able to welcome you again in our VRBO. We take a lot of pride to make our guests feel very comfortable. We have a team of 5 in Napa to delight our guests. Best Regards, David