Lake Cottage on Water at Smith Mountain Lake

This guest parked in the front yard without authorization and created extensive rutting and damaged the septic field. When I informed of the damage he became very irate and has retaliated by using this rating system. My cabin listing reflects the limitations and benefits of the property and is an affordable way to be right on the lake especially if you have a boat.

The dock was damaged in the flood but is still usable for boats and swimming. This was indicated in the ad. The deck is strong and stable and was built to code.

I offered to return their money as this weekend I had bad luck and items were broken by the previous tenancy. Since then everything has been repaired. Yes, I do offer extra services such as kayak rental and grill rental which are not normally rented is nor rented in most vacation rentals. I pride myself on the transparency in the ad and I call all clients to let them know that it is a small cabin which I keep very clean. I try to work with all clients that are not satisfied to give them price reductions and refunds if they have valid claims. Just for the record, the client was inaccurate about the queen bed not having a box spring. The bunk beds do not.

I pride myself on my customer service and full disclosure of my property In the ad. Sometimes I get someone who has unrealistic expectations for the low price that they're paying to be right on the lake. In response to this, I have never met a customer that was this rude nor retaliatory. Please look at all my reviews before you make your decision as they speak for themselves. As I mention in the ad, the exterior of the house is still under development. We have since replaced the roof and septic and plan other improvements as well which is why we keep the price low. I pride myself on the cleanliness of the interior and my customer service which is reflected in the other reviews.

I have given accurate information in the ad about the condition of the property and also let people know again when I call them. As the ad states, the interior is in good condition, but the exterior and landscaping are not finished yet. The dock sustained some damage due to the flood last year but is usable. The boat mentioned belongs to my neighbor which I don't have control over. The property is right on the water and a good value which I price fairly, well-below market value. If you are looking for a modest, clean place to stay on the lake with a great view out the window and from the deck, please consider me.

So sorry that you fell in the kitchen as there is a step there. Great idea about making the carpets different patterns. About the rest of your review... I have given accurate information in the ad about the condition of the property and also let people know again when I call them. As the ad states, the interior is in good condition, but the exterior and landscaping are not finished yet. The dock sustained some damage due to the flood last year but is usable. The property is right on the water and a good value which I price fairly, well-below market value. If you are looking for a modest, clean place to stay on the lake with a great view out the window and from the deck, please consider me.