This is a beautiful villa with much to recommend it. The home has lovely views and a collected French feel, mixing antique replicas with contemporary furnishings. The gardens are beautifully maintained with pretty evening lighting, the outdoor furniture is excellent, and the property offers wonderful privacy while being well located for exploring surrounding villages. Our concierge, Juliette, was also extremely helpful and a real asset.Future guests should be aware that the upstairs access is somewhat difficult, with no real landing at the top of the stairs. This wasn’t a significant issue for us since we didn’t use the upstairs bedroom, but it could be important for less sure-footed guests.Our major disappointment was the advertised heated pool. A heated pool was one of our most important criteria when selecting a villa, and we expected to use it daily. After we reported that the pool was very cold, someone was sent to turn on the heater. We kept it covered every night as instructed, but it never reached a comfortable swimming temperature. Even on our final day, it was only 21.5C/71F.Because the heated pool was an important advertised amenity and a significant factor in our decision to book this particular villa, its being unusable weighed heavily on our overall rating. I also contacted the owner after our stay to express our disappointment before posting this review but did not receive a response.