Casa completa

Dog-friendly corner lot home with private pool, theater room, and resort access

Galería de fotos de Dog-friendly corner lot home with private pool, theater room, and resort access

Sala de juegos
Alberca
Área de sala de estar
Habitación
Habitación

Opiniones

7.4 de 10,
Buena
14 habitaciones11 baños36 personas581.3 metros cuadrados

Servicios principales

  • Estacionamiento disponible
  • Acepta mascotas
  • Secadora
  • Lavadora
  • Asador
  • Aire acondicionado

Explora la zona

Map
Davenport, FL
  • Club de golf ChampionsGate
    ‪6 min en auto‬
  • Campo de golf Reunion Resort Golf Course
    ‪6 min en auto‬
  • Club de golf Mystic Dunes
    ‪9 min en auto‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪25 min en auto‬

Habitaciones y camas

14 habitaciones (para 36 personas)

Habitación 1

1 cama King

Habitación 2

1 cama King

Habitación 3

2 camas individuales y 2 camas matrimoniales

Habitación 4

1 cama King

Habitación 5

1 cama King

Habitación 6

1 cama King

Habitación 7

1 cama King

Habitación 8

1 cama King

Habitación 9

1 cama King

Habitación 10

2 camas matrimoniales

Habitación 11

1 cama King

Habitación 12

4 camas individuales

Habitación 13

1 cama King

Habitación 14

1 cama King

11 baños

Baño 1

Baño 2

Baño 3

Baño 4

Baño 5

Baño 6

Baño 7

Baño 8

Baño 9

Baño 10

Baño 11

Ambientes

Deck o patio
Cobertizo o lanai
Cocina
Área de comedor independiente
Jardín
Área de comedor

Información de la propiedad

Dog-friendly corner lot home with private pool, theater room, and resort access

Coastal Breeze Mansion - Solterra

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

Enjoy this fantastically located dream home with a beautiful deluxe kitchen and home theater room! This is one of the closest 14 bedroom homes to the Soltera resort amenities. The game room upstairs has air hockey, a pool table, air hockey, and skee ball like you’d see on the boardwalk by the beach. Located on a corner lot, this home has extra parking for large groups and is at the front of the Solterra Resort. The back of the house has a covered lanai and private pool with spillover spa.

What’s nearby:
Situated in the beautiful Solterra Resort, you’ll have access to the community clubhouse, fitness center, resort style pool with water slide and lazy river, poolside cabanas with food and beverage service, tennis courts, and a soccer field. You're also only 12 miles from Disney!

Things to know:
Free WiFi
Dog-friendly
Theater room
Private pool with spillover spa
Full deluxe kitchen with two refrigerators and dishwashers
Pool heat is available for a minimum of 3 nights between October and May for an additional fee of $32 per day plus tax

If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. If you would like to add more dogs, please contact us. The pet fee is per stay and ranges between $150 and $200, depending on the bedroom count, and will apply for each additional dog.

Parking notes: There is free parking available for 2 vehicles.
1 day notification is required in order to heat the pool and pool spa. A fee of USD 32 per day must be paid prior to check-in to purchase pool and pool spa heat for your stay.


Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.
More information can be downloaded from the "Rental Agreement" on the checkout page.

Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.

Administrador de la propiedad

Vacasa of Florida
Anfitrión Premium

Idiomas

Inglés, francés, alemán, italiano, español

Agrega fechas para ver los precios

Servicios

Alberca
Cocina
Lavadora
Secadora
Mascotas
Wifi gratis

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 16:00
Edad mínima para rentar: 21
Hora límite del check-out: 10:00
default

Niños

Se permiten niños: edad mínima de 0 a 17 años
default

Eventos

No se permiten eventos
default

Mascotas

Se aceptan mascotas
Dogs only. Max of 4.
default

Fumar

No se permite fumar
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y botiquín de primeros auxilios

Información de la zona

Davenport

Esta casa de vacaciones se encuentra cerca de parques temáticos de Davenport. Aquellos que deseen hacer una actividad pueden ir a Club de golf ChampionsGate y Campo de golf Reunion Resort Golf Course, mientras que quienes quieran ir de compras pueden visitar Complejo de entretenimiento Old Town y Centro comercial Disney Springs™. Resort de Walt Disney World® y Parque temático Disney's Animal Kingdom® son lugares increíbles que no te puedes perder.
Sección del mapa
Davenport, FL

Qué hay cerca

  • Club de golf ChampionsGate - A 6 min en auto - 4.8 km
  • Campo de golf Reunion Resort Golf Course - A 6 min en auto - 5.8 km
  • Club de golf Mystic Dunes - A 9 min en auto - 12.2 km
  • Complejo ESPN Wide World of Sports - A 13 min en auto - 16.8 km
  • Parque temático Disney's Animal Kingdom® - A 16 min en auto - 19.2 km

Medios de transporte

  • Estación de tren Kissimmee - 22 min en auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 26 min en auto

Restaurantes

  • ‪Starbucks - ‬A 7 min en auto
  • ‪McDonald's - ‬A 5 min en auto
  • ‪Starbucks - ‬A 8 min en auto
  • ‪McDonald's - ‬A 5 min en auto
  • ‪Starbucks - ‬A 5 min en auto

Preguntas frecuentes

¿Hay alberca en Dog-friendly corner lot home with private pool, theater room, and resort access?

Sí, la propiedad cuenta con alberca. Podrás disfrutar de albercas climatizadas.

¿Dog-friendly corner lot home with private pool, theater room, and resort access acepta mascotas?

Sí, se aceptan mascotas en la propiedad.

¿A qué hora es el check-in en Dog-friendly corner lot home with private pool, theater room, and resort access?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Dog-friendly corner lot home with private pool, theater room, and resort access?

El check-out es a las 10:00.

¿Dónde se encuentra Dog-friendly corner lot home with private pool, theater room, and resort access?

Esta casa de vacaciones de Davenport queda a menos de 10 km (6 mi) de Club de golf ChampionsGate, Campo de golf Reunion Resort Golf Course y Posner Village. USA Water Ski & Wake Sports Foundation Hall of Fame Museum y Club de golf Providence también se encuentran a 10 km (6 mi).

Opiniones

7.4

Bueno

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 19 de 58 opiniones
Puntuación de 8, es decir, Bueno. Basada en 15 de 58 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 14 de 58 opiniones
Puntuación de 4, es decir, Malo. Basada en 6 de 58 opiniones
Puntuación de 2, es decir, Terrible. Basada en 4 de 58 opiniones

7.2/10

Limpieza

9.4/10

Check-in

7.0/10

Comunicación

8.6/10

Ubicación

8.0/10

Veracidad del anuncio

Opiniones

8/10 Buena

Derek N.

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

Derek

No batteries for channel changers. Not much for cooking, cooking sheets etc. but overall it was a good place pool heat was awesome
Se hospedó 8 noches en febrero de 2025

6/10 Aceptable

Shawna S.

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

Costal breeze mansion

The house overall was nice. The kitchen definitely needs new silverware, can opener, dust pan to sweep up trash. The bathroom downstairs by laundry room has mold in the toilet, and on the shower liner..
Se hospedó 5 noches en diciembre de 2024

2/10 Terrible

kyle b.

Le gustó: Check-in
No le gustó: Limpieza, comunicación, veracidad del anuncio

Do not stay here!!

I have been coming to the Davenport area for 15 years, renting vacation homes ..this was the absolute worst. The house itself is big and spacious, but everything inside is dirty, broken, and neglected. 2 broken beds, electrical issues, leaks, numerous amenities that don't work or don't work properly....it's a long list and I wish I could post all the pictures we took. Roaches, mold, it was terrible. I'll try to sum it all up because this won't even give me enough characters to type a full review. 1.)We had a huge trailer full of stink and wet garbage in our driveway that took NUMEROUS calls and messages to have removed....2 days later. 2) I had 16 adult guests and no one could sleep upstairs the 1st night because it was over 80 degrees and we had no AC. That didn't get fixed till the NEXT night.3) The roof was leaking so bad it shorted out the electricity one 1 side of the house and garage. It connected to another leak from the fridge so we had an entire wet floor one night.4). I paid for pool heat, never got it. Hoping to get reimbursed for that. There's so much more, but just know the amount of tickets I had to create, phone calls and emails, took away from my vacation because I had to make multiple attempts to get help every single day for the same issues. Awful. I refuse to stay here or anywhere Vacasa is involved. Go to their site and u will see the same complaints from others that stayed before me. They don't care to resolve them.
Se hospedó 6 noches en agosto de 2024

4/10 Mala

Cynthia F.

Le gustó: Veracidad del anuncio
No le gustó: Limpieza, check-in, comunicación

Disappointed

The house was not well kept, Following items broken: Dishwasher, living room couch, kitchen faucet, refrigerators were leaking and not getting cold,both dryers did not get hot Following items dirty:Walls, carpet ( all rooms with carpet), curtains in master bedroom dirty ( and were not the same size), showers have black mold, Property Management was notified of all the issues stated related to appliances and they only sent help for the refrigerator. Took us 30 minutes to get thru security on the property only to be told to go to club house to wait for a temporary badge that we now have to go to security the next day for a permanent badge
Se hospedó 7 noches en julio de 2024

6/10 Aceptable

Cornelius B.

Le gustó: Check-in, ubicación, veracidad del anuncio
No le gustó: Limpieza y comunicación

Family getaway

The house was nice and spacious. The number of bedrooms and bathroom worked well for our group. Cleanliness need improvement as carpets were stained and some of the furniture was worn. House had two refrigerators which was needed for our group size, but the water dispenser on the door of one fridge was not working properly and neither of the ice makers worked. The house had washer and dryers upstairs and downstairs, but the dryers did not dry well, it took 5-6 cycles in the dryer to get clothes dry. I know the mattresses that I slept on I could feel the springs. In the kitchen the walls had splatter that needed cleaning and tops of fridges were dusty. Pool area was nice, but one of the doors needs to have the latch fixed. We had inquired about a gas grill and was assured the house had one, but when we arrived there was only a small charcoal grill. We had met the property manager on arrival who said he was going to get a grill, but that never happened. We made do but was very disappointed as we had talked to the management company about bringing a grill and was assured there would be one there for our use. We made the best of our stay. We were with family and had a great time being together. We had fun going to the resort pool and lazy river daily. It was a great trip.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

shuntina w.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Accommodation

This property provided the space I needed to accommodate my family of 25. Very spacious and comfortable. Parking was a little tedious, but we were able to work it out. Had a few issues when we arrived, but I contacted the support number and they sent someone out that same day to address our issues. (WiFi, missing game pieces, leaking fridge, broken couch seat, missing remotes). Just a few minor issues, but it didn’t take away from the enjoyment. I would stay here again.
Se hospedó 4 noches en mayo de 2024
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Linda J.

loved this property, I listed as a favorite

with my family, this property was more than accommodating to our needs.
Se hospedó 4 noches en noviembre de 2023

8/10 Buena

Vincent W.

Le gustó: Limpieza, check-in, comunicación y ubicación

Satisfied

It was great
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

CAROLYN M.

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio

It was good

We had about 33 people and it accommodated us well. Will stay there again
Se hospedó 3 noches en julio de 2023
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Andrea S.

Most accommodating

I loved all the rooms and space. We had 26 people there but never felt “stuffed in.” Sometimes we had to send a search party out. The kids loved all the games and pool. There was something for everyone and every age.
Se hospedó 7 noches en junio de 2023

2/10 Terrible

Tanesha W.

No le gustó: Limpieza, comunicación, veracidad del anuncio

Stay here at your own risk. A scam if you ask me!

This was by far the worst vacation rental property I have ever stayed at. 1st they falsely advertise a lot of things. The surprises started the minute we entered the house. Two broken beds noticed immediately, multiple soiled spots on linen for several of the beds, one had blood stains, all the games advertised were unusable because they were missing essential parts, like broken pool sticks, missing balls, broken cornhole base, xbox missing remote control, door handle leading to the pool just fell off in my hands when I tried to open the door. More than 50% of the patio lounge chairs were broken and unable to be used, the garbage disposal stopped working and the kitchen sink was leaking, dryer not working, ac vents missing filter and disgusting. As for parking, house sleeps 36 yet only received 5 parking pass with threats of getting towed. The communication with property manager is horrible, actually more like nonexistent. I called several times to complain about issues we were having with no return response until I flood them with text and calls. Bed, garbage disposal nor sink were ever fixed. I asked for a partial refund because of all the non working items in the home and false advertising on property listing and I am still waiting to here back from them. They have not acknowledged the request at all. Lastly my brother left his keys in the room and I called to request them, I had to pay $25 finders fee for them to look for it but they never did yet they took my money.
Se hospedó 4 noches en junio de 2023
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

6/10 Aceptable

Michael H.

Solid Value, but not Glamorous

This property is perfect for large families. There are plenty of activities, and tons of space. While the house is high-end, the beds, furniture, and finishing touches are only adequate.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

2/10 Terrible

Tammy R.

Dec '21- This house needs immediate attention

In an effort to leave an objective review I will begin with PRO's Plenty of Towels Layout was perfect for groups of families and varied ages Garage activities helped keep the kids entertained Theater Room CONS: 1) prior to arrival we were notified when I called about adding pool heat that there was a restriction of 5 cars for a property that slept 36 people. We had to scramble to rearrange car rentals to accommodate- No mention was made in booking or contract. 2) Flooring condition of this house is unacceptable. Large, Dirty stains in every room with carpeting. Large includes entire sections of rooms and what appears to be bleach stains to possible urine stains. I immediately emailed photos to Vacasa. I was advised that they were aware and did not have time between bookings to clean the carpet. The resolution offered was to try and schedule a cleaning but that would mean wet carpets in Florida for what could be days - not to mention the cleaners coming in while we were in the house on vacation. I asked for alternatives - specifically something to place our 6 month old on because we could not place him on the floor. They delivered large new comforters the next day. I CANNOT Express enough how disgusting this carpet is- If you have a rental upcoming- I would be sure to ask. 2) Pool - we paid for heat and the first day the pool was very warm- we noticed the hot tub would drain very low when turned on and then refill. When I spoke to the gentleman about the carpets - I inquired if that was normal. He advised he would send someone out to check on it the next day. The next day no one came out. By day three, we no longer had any heat in the pool. I called again and was told that there was no record of a pool request being submitted. I was assured that someone would be sent out. We NEVER saw anyone come to check on the pool and on day 6 of our 7 day stay I received the following email "We apologize that our attempt at troubleshooting your pool issues was not successful. I am refunding your pool fee of $224.00 to the Visa ending in XXX please allow 3-5 days for it to show in your bank. I am truly sorry for this inconvenience " 3) Trash/Neighborhood- When we pulled up to the house there was trash littering the front yard- beer cans, fast food wrappers ect.. We thought it was an isolated incident however found that this was a daily event when the trash would be picked up. I expressed concern for this situation during my initial call on day two however my husband still spent his vacation cleaning up trash each morning. Additional items in need of repair that I did not bring to their attention after such a disappointing beginning include Kitchen sink was not secured, towel bars in bathroom were not attached securely and would fall, the upstairs dryer did not dry, the second coffee pot did not have a carafe for use, refrigerator doors did not have shelves, second dishwasher smelled of burning, cracked tiles with possible mold in an upstairs bathroom and an upstairs bedroom did not have a screen on the window. We rent large homes in Orlando frequently and this was by far the most disappointing experience.
Se hospedó 7 noches en diciembre de 2021
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

Christopher I.

Great optional for large group

The home and families were perfect for our large family gathering. The private heated pool as well as the nearby community pool (short 8 minute walk from the house) entertained the kids well. The theatre room was nice but would have liked to see more seating options in it. The only issue we had was one of the bathrooms was out of order on the day we arrived. Customer service indicated they would get back to us about compensation for the inconvenience but we have yet to hear back from them.
Se hospedó 4 noches en noviembre de 2022
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

2/10 Terrible

David W.

Beware!- You've been warned.

Just finished my 7 day stay at the Coastal Breeze Mansion during July 2022. We had a total of 10 adults and 16 kids ages 4-16. Upon check in on the first day, it was noted that several bedrooms had approximately 1 inch German roaches climbing on the walls. Some of the other issues we experienced stemmed from the house not being very well maintained at all. Downstairs shower in one of the bathrooms was not working leading to families having to share bathrooms. Also, it was noted that simple things such as door knobs would casually fall off the door because the repairs were so poorly kept. Also, simple things like BBQ grills were NOT cleaned and not maintained. In fact, the combo lock to the grill was jammed shut rending the grill useless. Overall, it's a big house, but you it's obvious that a large out of touch corporate property management company operates this location. My recommendation to anyone staying would be to do a thorough walk through and note all deficiencies prior to settling in. The positive note about the house was the location. It conveniently located towards the front of the Solterra community. Disney is roughly 15 minutes away and Universal is about 25 minutes away. Summary- Definitely not worth the price. I've stayed at other VRBO's across the country (Lake Tahoe , Alaska, Hawaii) with this travel group and this was by far the worst property I've ever stayed at.
Se hospedó 7 noches en julio de 2022
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

6/10 Aceptable

CHANDRA W.

Nice spacious home but needs some updates

The home is very spacious and accommodates a large party well! Kids enjoyed the pool game room and movie theater. Cons of this home is there was a dirty diaper left by house keeping outside the pool. The house could use some updating beds are very hard and uncomfortable and the bedroom to the right of the pool has bugs in the window sill. They appeared to be some kind of flying ants or something I’m not sure . They were only present in that room.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

Bruce V.

Nice home!

As a rental home, it is expected to find some things that are broken such as cabinet jores, curtain blinds especially the ones by the patio door with alot of traffic. The floors in some of the rooms are dirty but again it's a rental home and is expected. As for the home, it was nice and cleaned when we arrived and big enough for our group of 34. We really enjoy our time and Vascas customer service is top notch. They were able to resolved our issues right away. The only issue was the Spa heat which they didn't offer in the summer season. After a long day, we just want to sit and relax in a hot Spa. But with no heating no one used the spa during our trip. Kids did enjoy the pool. If you, plan to use the spa then find another house.

6/10 Aceptable

Breona M.

Le gustó: Check-in y ubicación
No le gustó: Comunicación

The pool heater is broken

Getting someone out was horrible I checked into the home realizing the pool wasn't heated. Notified Vacasa. No one came out until friday after 5. The problem still wasnt resolved. I check out sunday at 10am. Now its Saturday Still No Heated Pool! Last day at the home and a total waste of time. Couldn't play any water games as the water was freezing.
Se hospedó 3 noches en octubre de 2022

6/10 Aceptable

Paulo P.

Le gustó: Ubicación

Family Friendly NOT Luxury

Overall we had a wonderful time at this home. Great size (15 people) for everyone to spread out and have their own personal space. Traveling from Canada we brought an utility trailer to carry our things since we were staying for 2 wks. Arrived at gate and was immediately told by the RUDE gate lady that we can’t park that on property aware and if it’s on the driveway it will be towed. She gave us the number to the towing company to make arrangements to park off-site. Once checked we did a walk around of the home. It smelled cleaned/disinfected but unfortunately every bedroom in the home had stains(various size but VERY visible) on the carpets. For a luxury listing it was a little disappointing but didn’t ruin our trip. The house is starting to look a little beat. Nothing a good carpet cleaner or replaced completely wouldn’t fix. The amenities were wonderful and all in working conditions. The kids loved the theatre room and we spent every night watching a movie before bed. The kitchen is stocked with all the utilities you need but the stove does take a LONG time to heat up and cook things. Wish there was some tea towels and a dish drying rack. The 2 laundry rooms were great especially for a large group. Remember to pack your own detergent but I wish there were a few more laundry baskets. There was only one small one provided. The pool area outside is really nice. There is a barbeque that is locked. When we contacted the manager they gave us a phone number of a company to rent a barbeque if we wish. The pool was a great size for the kids to splash around in. The house is located about a 5/10 minute walk to the pool club. You need a code to access the pool club and we were not given one in our arrival email. So we needed to contact the manager to get the access code for July. Not a huge deal but the small things that count when you are offering a luxury property. We also had a problem with the Wi-Fi. The password that we were giving was incorrect. When we called Vacasa to try to get the code they did not have the new password code. It was actually located on the router. So that was a quick fix. Overall we had a great time with this property. It’s very much the people you are with that makes the vacation. I would recommend this house for large groups of families who would not be concerned about the odd spill here or there. I treat rental properties like my own home and sadly you can start to see that people who rent this home do not.
Se hospedó 11 noches en julio de 2022
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Miranda C.

Senior Trip Accomplished

The house was amazing!!!

10/10 Excelente

Charlene a.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Spacious house

Not only were the bedrooms spacious, but the great room(living, dining room and kitchen) had ample space for multiple groups at the same time. The game rooms really kept our children entertained!
Se hospedó 12 noches en abril de 2022
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

Brett and Steven W.

great stay at coastal breeze

House was great well decorated lost of fun games which were all working. Nicely decorated. Had a excellent stay. Only thing keeping it from 5 stars were a few bedrooms had some stained carpet, not a big deal really. Would come back in a heart beat great location at the front of the resort complex. pull in first left and your there. Also the corner lot was great as the house was not squeezed in and there was extra parking spots on the side street.

10/10 Excelente

Luis A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Awesome house

We had an awesome time with the family perfect time weather wise
Se hospedó 7 noches en enero de 2022

6/10 Aceptable

Brent R.

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio

5 star home -1 star property upkeep

It’s a large, roomy 5 star home & pool that fit our entire family (27) very well, but its 1 star upkeep was disappointing. Many items needed repair upon our arrival, including loose kitchen sink, very wobbly kitchen faucet, shower door grab handle broken, broken pool area chairs, stained carpets, exposed carpet tack strips in bathroom doorways which granddaughters had to step upon, 1 clothes dryer that did not heat correctly, 1 dishwasher that did not work, 1 refrigerator missing a shelf, 1 refrigerator water dispenser that did not operate, & 1 loose faucet in the master bath. The house was a very pleasant place to hang out or return to following a day at the park. The property is listed as “ luxury”, & is costly to rent. We expected the property to be well maintained. We were very disappointed to find such a high number of problems based upon the property description and cost. It took several hours away from family time to email, call, & wait “on hold” to request repairs.
Se hospedó 7 noches en diciembre de 2021
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

6/10 Aceptable

Shae S.

Sigh!!

The house was very accommodating for our large group. However, I had read previous reviews about cleanliness, damaged utilities, and missing items for the game room. Well, to ensure these things were taken care of before we arrived I called the Vacasa customer service. I was reassured that these things had been taken care of, missing Foosball, loose kitchen sink faucet , stove eyes, cleanliness, and pooling warming. Upon arriving everything appeared to be okay. We were planning to use the grill on the first night and there was no propane in the grill. Then there was a water hose left in the pool I guess from someone adding water. Not only that there was no chlorine in the water!!!! The kids has been in the pool since the Dec. 22nd and chlorine was not added until the Dec. 25th!!!!!!!!!!!!! The carpets was dirty!! In one room it apparently had some water damage because there was black mold on the carpet and dresser. I have pictures. We also have family members including myself who have severe allergies to mold!!!!!! The kitchen sink was backing up which caused the dishwasher not to work properly. They sent a gentleman out to fix the problem but the sink continued to back up. One of the dishwasher blades was broken and so it wasn't working properly either. The water was even backing up in some of the bathrooms. The mattress in some the rooms where well worn out and the decorative pillows needed to be washed.. When I called to speak to the rep who was in charge of this area she was never available nor did she return my messages. I only got a response from the 1-800 number. The children did enjoy the game room even though there was still no Foosball ball. For the amount of money that was spent these things should have been fixed Pronto especially the things that have been mentioned over and over in the reviews!!! I have been home for five days now and still have not heard anything form a rep!!!
Se hospedó 4 noches en diciembre de 2021

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Anfitrión: Vacasa of Florida

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