Communication was great. Extremely well stocked; it has most things you could want or need (kitchen items, towels, linens, trash bags, soap, paper towels, TP, dishwasher soap, life jackets). The lake access was perfect. We were out on the paddle boards and canoe every day. There was a 3 seat canoe, 2 SUPs, a double kayak, 2 single kayaks. The lake is quiet and a nice alternative to the larger Lake Lure where there are power boats. Beds were reasonably comfortable. Plenty of space for the 5 of us. Our 2 kids (ages 6,8) had so much fun exploring nature on the property. Very clean. Gas fireplace and games were perfect since we got rained in one day. We got 4” of rain and the lake got pretty murky after that, which made fishing hard. But that wasn’t their fault. The whimsical decor we found actually very fun to look at; out of the 100s of art pieces there was one sign with a sexy (clothed) lady in a martini glass and one other playful allusion to alcohol- but I did not find it overall “inappropriate” for my young kids, as mentioned in another review. In fact, they loved it. Roads are a bit narrow and windy getting there but probably still doable in a sedan. We would love to come back someday!