This home is not regularly maintained or cleaned and should not be rented until these issues are corrected. Home was dirty on check in - trash (used tissue, seeds, candy wrappers) on floors in every room, hair on bathroom floors and in showers. Manager sent cleaning crew out about an hour later. Towels all had stains and hairs on them and some were actually shredding. Cleaners said that the extra linens in the closets are never washed, so we started running these in the washer. Washer spin cycle didn't work (everything came out soaking wet) and the machine made horribly loud noises. Manager said they were purchasing a new washer but it couldn't be delivered that week. Next we had to run the dryer 3 times to get anything dry. Before checking in, I messaged the owner/manager to confirm that pool would be ready at checkin. It was not. The pool manager was there and said he hadn't been informed anyone was checking in so pool was unusable for the first 24 hours. Next morning, laundry floor was flooded. We had to restrict our laundry for the week to only what was absolutely necessary, and only tiny loads at a time. Carolyn said the owners offered to pay for our laundry if we took it to the local laundromat (while on vacation? After paying thousands to stay here? During COVID?). The toilet in the jack and Jill was leaking. Manager sent plumber out who changed the wax seal, but the toilet continued to leak the entire stay. The grout around that toilet is filthy and clearly indicates that the leak has been ongoing for longterm. Owners and management must have known. The roof in the twin beds room has water damage stains (leaking roof?) and there are drywall repair patches on the walls that haven't been finished or painted over. Carolyn said that she's been trying to get the owners to do repairs but because the house is always rented so they can't. Solution = stop renting this home and repair it. Overall, this home is in very poor condition and has many long term maintenance issues that were not disclosed to us before we rented and I'd bet it's against vrbo terms of service to rent a home in such condition. The layout of the home and the location are fabulous and the views over the canal and pool are superb, but having to deal with all these maintenance issues, not being able to properly do laundry, or to be stepping in toilet water in the bathroom... Not fun.