6/10 Aceptable
Lisa W.
4 ene. 2025
Stayed 11 days at Christmas 24/25
The most disappointing part of the property was the pool area. The chairs are all very broken , torn, moldy. The pool area was very dirty. The pool itself was clean but it took 4 days for the pool to heat up to 86 degrees, this was sooo disappointing, it should have been heated prior to our arrival. When we arrived the hot water was off so cold showers and wifi was off which meant AC thermostat was too, this required several lengthy conversations with Joe, not a great first impression. Many things about the house are poorly maintained , broken sliding door, big gap in front door, cleanliness was disappointing , floors were dirty, a comforter was dirty not just stained and garbage was on the bed side tables in one room. Not sure if Joe sees the property often or it's his cleaning staff that are poor. The bedrooms and bathrooms were all nice, kitchen was nice and well stocked, location is good. Sectional is very stained. Provided toilet paper, soap etc was appreciated. Joe was reachable but the property should have been better prepared. The early check in and late check out were very appreciated.
Lisa W.
Se hospedó 10 noches en diciembre de 2024