8/10 Buena
Luke D.
5 mar. 2021
Le gustó: Limpieza
No le gustó: Comunicación, ubicación, veracidad del anuncio
Nice place but this is not a Ski In/Ski out and parking sucks
When I searched for a place to stay I filtered Ski In/Ski Out because I was hoping to spend my days and nights on the slopes with my family. This is not a Ski in Ski Out location which is listed in the amenities. The parking is off site and you have to take a shuttle back and forth to get to your car. The shuttle was efficient and the drivers were friendly but this was very disappointing as we spent a lot of time waiting on the shuttle, getting dropped off, getting in the car, waiting for it to warm up, drive to the slops, park, ride a shuttle to the slops, tip again, each way, for 3 days in a row, cost of several hours of skiing. The loading and unloading zone at the condo only holds 5 cars at a time and the day we arrived we waited in line for almost an hour for our turn to pass the security check point. I talked with a couple people and was told we just got their at a really busy time and that wasn't normal but it happened. When we finally got to the security check point they didn't have any record of my reservation. They could not look it up by confirmation number or property ID from VRBO. I didn't have any communication prior to arriving with an address so they couldn't find me. The owners name/property managers name only showed a 1st name and last initial but they were able to find the owner after 15-20 minutes. I also messaged the owner through VRBO and she replied within 15 minutes which was great but after driving 6 hours, waiting and hour in line, with two kids, my wife and car full of stuff we were ready to get out of the car. In the past I received emails or even texts from the owners with their direct line and instructions. With that said, we were pleasantly surprised with the condo. It was nicer than the pictures showed. Beds, towels, kitchen supplies, furniture and TV's were very nice. Ice maker didn't work but there were ice trays. Some of the outlets didn't work but we managed. Internet was good. We were not able to use the fire place because it was too windy which is what it is but was disappointing. I don't want this to sound like a negative review because price is what you pay and value is what you get in return.. It was a good value but we were disappointed based on the misrepresentation of ski in/ ski out, and the parking situation but all in all we would recommend this property as long as you know what your getting from day one.
Luke D.
Se hospedó 3 noches en febrero de 2021
