Opinión archivada
6/10 Aceptable
Denis B.
13 abr. 2017
Resort was nice and kid friendly
The resort was very nice and kid friendly! Pool, lazy river, and water slide was very nice for the little ones. The front desk staff are very pleasant and the resort is clean. Just keep in mind if you loose your armband, you must pay $5 do receive a new one and they are made out of paper. Our Condo itself we were not as pleased with. It was comfortable, but we had problems with red Ants in two of our bathrooms, kitchen and kitchen table area. We are clean people, and kept our townhome very clean, using Lysol wipes to wipe everything down daily, putting the recycling and garbage out regularly, but this did not help. The resort itself had someone come spray for the Ants, and the owner also sent someone a few days later, as we still had a problem. Our master bathroom was bad, and we were unable to use it for most of our stay. The problem was eventually solved, but it took almost our entire stay. We feel we paid enough for our week stay, our vacation was not as pleasant as we expected. We also had to re -arrange our schedules to be present when someone came to spray, which I believe should of been the manager's responsibility. We also had to keep our passports in our vehicle the entire week, as our safe was broken, the owner was aware and did not share this information with us until we notified her of the problem. This was our third visit to the area, we did not have these problems at our previous resorts. We would sadly not stay again.
Se hospedó 8 noches en marzo de 2017
