6/10 Aceptable
Charles
23 feb. 2025
Le gustó: Limpieza
No le gustó: Servicios, condiciones de la propiedad, comunicación
This property was conveniently located a quick <5 minute walk to the beach, shopping, and plenty of dining options. The hotel staff was friendly and informative. To no fault of the hotel- there was consistent construction nearby that was quite loud and disruptive. All of that being said, I would not stay here again. When booking this stay through expedia we were issued a standard check in/out instruction list. And that was all. What was NOT included in the listing, or the confirmation email, was that this is a private room. Meaning: the room was not serviced, there was no replacements for towels, or toilet paper, there was no trash service, no parking, and the hotel will not hold your bags for you. All of this was discovered the hard way in different scenarios. As informative as the staff was, they were just as unhelpful with any solutions to some of these concerns. We attempted to contact the owner of the room via the email given as a point of contact and to this day there as been no response. We have been checked out of the hotel and home for 3 days now. The hotel is conveniently located and that is about all the good I can say for it. The room was dirty, dingy, the bathroom outright filthy, and the lack of basic amenities (fresh towels, toilet paper, etc) dampened the experience of our stay. I would not stay here again. And will continue to be weary of any other expedia bookings following this experience.
Charles
Se hospedó 7 noches en febrero de 2025
