8/10 Buena
Sarah P.
26 sep. 2025
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
This was a lovely home in great location, but host communication during the stay was terrible. Overall, the home was very clean in a peaceful and private location only a few minutes from town. The views from the house were gorgeous with great views of the surrounding mountains. Beds were comfortable, the kitchen was well-stocked, and our family enjoyed the games and puzzles. We hiked in the surrounding mountains, played on the rocks at Jackson Falls, rock climbed with the International Mountain Climbing School (highlight of the trip), visited the White Mountain Art Gallery, rode the train, and drove up Mount Washington. We also enjoyed pizza from Elvios, a breakfast at Christmas Farm Inn, and ice cream from Trail's End.All in all, the house itself and the location are both excellent. However, while advance communication about the location and entry was good, communication once we arrived was terrible. We'd chosen this house in part because of the fireplace, but when we arrived there was just a sign saying it was out of order. We tried three different times to contact the host (twice with questions, once to let them know about an item our family accidentally broke). Each time we got a response from Vacasa saying the message had been passed on to the local host but never received any further response. I'm not sure what we would have done if there was a serious issue at any point as it seems like there's a communication breakdown somewhere with the hosting service.
Sarah P.
Se hospedó 6 noches en septiembre de 2025
