Lake views! Hot tub! Family & pet friendly!

Thanks Laurie. This was unfortunately the perfect storm that we have fully addressed, and addressed every item that these guests raised as quickly as we possibly could. The grill was missed by the cleaner, but she came back to address it in less than an hour after the guests had raised it. The hot tub was a scheduling issue which we had addressed the morning after check in, but the guests did not want to use the hot tub that evening. The satellite dish was a combination of it having a tough time with a signal, which happens from time to time in rural areas, and operator error. We tried working through it with the guests while they were there, which would have required them helping troubleshoot, but they preferred to wait until after they left and had a technician handle it instead. This is certainly not the experience we want any of our guests to have, and as is hopefully clear from this being our first review which wasn’t a 5 star, that it was a one off. We take a lot of pride in our house being the perfect oasis for a memorable getaway.