The Modern Hidden Gem 2BR 1bath with Balcony

Thank you for allowing us to host you. You’re welcome back anytime.

Thank you for allowing us to host your stay.

Thank you for allowing us to host your stay. It was a pleasure to do so. Thank you also for following house rules and keeping things clean during your stay. We will host your stay anytime your in town.

I would like to thank you for being kind and courteous taking care of the property like it was your home and taking part in the riddle. Really appreciated and enjoyed the communication between us and I am really happy you enjoyed your stay.

Thank you for bringing your concerns to my attention. I apologize that you felt unsafe for yourself and your child the goal is always for a safe and peaceful stay. However, I have limited control over external factors such as the outside appearance of the building and any ongoing maintenance issues are handled by the HOA. Please be assured that during your stay with us we take all necessary steps in ensuring our guests' safety while staying with us.I am aware of the maintenance taking place with the walkway and outside vinyl, as signs are posted on the property, Not at all sure of any broken glass as i stay local and come check the unit before and after each stay. However they are currently updating on the property and I'm unsure where any deception is coming from as all pictures that are on the site are in real time. As far as the neighbors upstairs, unfortunately I can’t control what happens inside their homes as I am not associated with any other units on the property. Unfortunately I did decline issuing a refund for this stay, due to the stay being completed to its entirety and you not reaching out until several days after the stay was completed to make me aware of your concerns. If at any point upon arrival or during your stay you felt uncomfortable or unsafe, you could have reached out to us as we do advise we are local and here to assist with any concerns. We could have made arrangements to refund you to check out of this unit and into a nearby hotel. Again I apologize for you not feeling safe while there because of your personal feelings of the outside of the unit. The description does also state that this is a downstairs unit. I also reach out to each guest once your stay is confirmed by sending a personal message advising that this is a downstairs unit and sits alone as I sent to you weeks prior to your stay. The inside is as pictured, clean and very safe. Thank you again for your stay.

Hi Anna, thank you so much for allowing us to host your stay. We are glad to know you enjoyed your stay, and hopefully, if you’re back in the city, you’ll choose us again. As far as your concerns, Thank you for addressing them. However, the concerns you have, we aren’t sure how to address them as both the unit number, WiFi password, and network name are provided days before straight from Vrbo. It’s located in your welcome email.