2/10 Terrible
keke l.
1 mar. 2023
Worst experience, and total disregard for safety by the host
STAY FAR AWAY FROM THIS PLACE.. Once the owner has your money they will stop responding to you. Feel free to reach out directly to me and I can show you all the screen shots of no responses as well as pictures of the condition of the house. We were looking forward to a trip in the mountains but knew a storm was coming in so we asked about heat as well as specifically asking about snow shovels to which we never got a response. We also asked about rescheduling or cancelling due to record snow and what would happen if the roads got closed,finally got a voicemail the day before our trip saying they were to remain open and there would be no option other than to forfeit the money, but if we had any questions to call back in a minute before they were leaving the office. After feeling like we had no options we decided to go anyways. We hardly made it up the unplowed street and climbed up the unplowed stairs. Inside we find wires sticking out of the wall where the thermostat should have been, so there was NO heat upstairs and the fireplaces did not work. We called immediately to a 24 hour help line and were told that no one could come out because the road conditions and then hung up on trying to find out options. Having elderly and young kids now stuck in a house with no heat in a snow storm on a street that isnt plowed we decided to drive back home as we did not want to get stuck up there. It wasnt til the next late afternoon they offered a different house after we left already.
keke l.
Se hospedó 3 noches en febrero de 2023




































