Isla Verde • 2BR/2BA • Walk to Beach • Free Parking • Pool

Thank you again for your understanding with the water situation, we truly appreciate your patience. We’re also very grateful for how well you cared for the apartment and left it in excellent condition. It truly means a lot to us. Hope to host you again soon!

Thank you for your stay and for the positive comments about the apartment, the security staff, and the beach area. Just to clarify, during the post-checkout inspection we noted that two closets that were clearly locked had been opened during the stay, and guests gained access to additional supplies that are not intended for guest use. This resulted in unusually high consumption of those items, including nineteen bath towels used by four guests over five nights, which required additional laundry and delayed the preparation of the apartment for the next guests arriving that same day. These matters were raised simply to clarify what occurred. The discussion unfortunately became unpleasant, but in the interest of closing the matter, no additional charges were pursued.

Thank you, Idalis. You were also an exceptional guest.

I'm disheartened to observe that, as you mentioned, every aspect within my control was flawless. However, despite that, you assigned an 8/10 review. It's worth noting that you were in a highly touristic area, hence the noise, and unfortunately, the pool motor malfunctioned on the very day of your check-in.