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8/10 Buena
Brian J.
19 feb. 2025
Location & Property: Great. Overall Experience: A Little Lacking
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The good: simply can't beat the location, on one of the country's most beautiful streets. And the property itself is spotlessly clean, spacious enough, and in a charming period townhome.The "needs work" part: had some issues with the management company. First, once you book, everything happens OUTSIDE of the VBBO app. The mgmt co's app/site is basically hot garbage. For instance, why wouldn't parking info for the property be in the same section with door codes and entry info? Separately, try as we might, we couldn't get washcloths. We called (twice) and even stopped by the co's office. Each time a rep said they'd send some over...never happened and no follow-up. The mgmt co also insists you sign its own contract and the person I talked to insisted on getting our ages, even though we clearly "qualified" via VRBO. Long story long...great place, iffy management.