a whimsical stay in the mountains

Hello Doris, We did personally check it upon cleaning. My husband did not smell anything and we had other guests check in and not mention a smell; I assume it was something happening outside of the house that was causing a smell indoors, as I never said that you lied, I just don't know what would have caused an issue on your check in day. I apologize for your experience. I reached out twice to confirm for a refund and did not hear back from you during the refund period. I am sorry you had such a negative experience.

Hello Matthew, Our property description states that there is a frequently trafficked road in front of the house. You all left at 7:30pm, traffic at this time, during a holiday, is high. We do have thick blinds on the windows to avoid light into the house from cars. Our neighbor, whose property does look like a junkyard, is fully blocked by a fence. He is a veteran who collects cars and now he is older. The neighborhood is very safe; there is a high school less than half a mile away and most neighbors are families. I am sorry you had a poor stay and hope that in the future you read property descriptions thoroughly. To future guests, we have never had another guest leave early due to traffic noise and hope this review doesn't deter you from staying with us.