2/10 Terrible
Sarah V.
8 dic. 2024
No le gustó: Check-in y comunicación
Very Disappointed
Booked this property in July for two separate stays in October and December. The October stay, overall, was fine. It’s an older home & outdated, but we simply needed a place to sleep while we were attending a dog show in nearby LaPorte. Owner double-booked our December stay, claiming our paid booking “wasn’t on my calendar.” We were left to find last-minute accommodations in a hotel, resulting in another (almost) 150 in lodging costs. Owner said to “let me know” the price difference, leading me to believe he would cover our additional cost, (as double-booking was entirely his fault). Once I texted him the amount, he canceled my booking on VRBO and initiated refund only for the original booking amount, less a 59 fee for property damage insurance. Owner has ghosted me on all civilized communications through VRBO and texts to his phone number.. Very disappointed with lack of communication and follow-through. Will never book this property again, when I probably would have returned 3-4 times/year during the off-season to attend dog shows in nearby LaPorte. His loss on good renters that were respectful of his property and paid on time.
Sarah V.
Se hospedó 2 noches en diciembre de 2024
