4/10 Malo
Brad B.
21 de junio de 2024
Le gustó: Check-in
No le gustó: Limpieza y veracidad del anuncio
Not clean
We checked in on a Friday to find the apartment very dirty. We contacted the owner. Explained what the issues were and even sent her pictures. This was more than just a little sand from the beach. The shower was dirty with broken pieces of plastic in it, the table in living room was dirty had food crumbs on it, the couch was full of sand on top of cushions and under cushions. The counter in the kitchen had coffee grounds all over it, dishes in the dishwasher. The fridge was dirty inside. The floors through out the entire place was very sandy and had sticky stuff spilled on it in the living room. The bed sheets were not changed there was sand a lot of sand on the bed under the comforter. When we got a hold of Kimberly and sent her pictures she said she would call her cleaning crew. We thought she would offer to have them come back out and clean...nope she called us and asked us to leave said she couldn't help us and she thought the best thing would be to just refund us and we leave. It was memorial day weekend we couldn't find anything else to rent plus i had already cleaned most of the house while waiting on her to get back to us. We asked her if we could stay and her just refund 1/2 our stay since I had already cleaned and we couldn't find any other place to stay. She told us she couldn't do that because it was a busy holiday weekend. This told us she would rather us leave instead of her rectifying the situation so she could just turn it over again. Not good business.
Brad B.
Se hospedó 3 noches en mayo de 2024
