4/10 Mala
Jacalyn R.
3 ene. 2025
Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación y veracidad del anuncio
Disappointed
We enjoyed our stay however aspects were very problematic. Starting with the positives: the condo is clean and comfortable. The pools in the complex are lovely and the location is across the street from the beach which we enjoyed.Major limitations included: the lack of air conditioning in the unit from when we arrived until midnight four nights later. We messaged the host several times. The first time, somebody came to "fix" the air conditioning, however it was not fixed. I messaged the host again and was told that it was fixed. I was asked if I was leaving windows open. I was told that the prior guests did not mention this problem. Finally, at midnight on the fourth night, after multiple messages, somebody did come to fix the air conditioning. We had already gotten a hotel room elsewhere as it was too hot and humid to sleep in the condo without air conditioning. With each message to the host, there was several hours delay in response, sometimes responses were the following day. The problem was not resolved until days later.Another limitation is that the elevators are insufficient to serve the number of people who stay during the week we were there (between Christmas and New years). It is routinely half an hour wait and a long line for elevators. We were on the 14th floor and routinely resorted to walking.
Jacalyn R.
Se hospedó 7 noches en diciembre de 2024
