Princesa Resort B-503 The Sand Dollar Fantastic Ocean View Condo

Hello Brian, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards

Hello Mindy, Thank you for taking a time of your day to leave us a review. Its great to hear you had a great time and you enjoyed your vacation with us. We would love to have you back anytime. Best regards, Casago Reservations

Hello Melissa, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us, On your next visit, we'd be delighted to see you! Best Regard Casago Team

Hello Enrique, Thank you so much for taking the time to leave us a 4 star rating - it's much appreciated!

Hello Kathleen, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards

Hello Enrique, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards

Hello Marc, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards

Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. Cleanliness and guest comfort are very important to us, and we are sorry to hear about your concerns regarding the bed linens and the condition of the shower curtain. Your comments have been shared with our housekeeping team so they can be addressed immediately. We also apologize for the inconvenience with the washer. While our team attempted to coordinate service, we regret that the issue was not resolved during your stay. We are following up to ensure it is repaired as quickly as possible. Regarding the storm, we experienced unusually strong winds during your visit that affected many properties throughout the resort. We understand how unsettling the noise from the balcony doors must have been, and we apologize for the discomfort. Our maintenance team has since inspected the unit to ensure everything is secure. We appreciate your comments regarding the mattresses and amenities. Feedback like yours is valuable and helps us identify opportunities for improvement. We are reviewing these items with the owner to enhance the overall guest experience. Thank you again for your feedback. We hope you will consider giving us another opportunity to provide you with the exceptional stay we strive to deliver.

Thank you for sharing your feedback. We’re glad to hear that most of the issues you encountered were addressed during your stay, but we’re sorry to learn that the microwave wasn’t working properly. We truly appreciate your understanding and patience, and we’ve made sure our maintenance team is taking care of this right away. We hope to have the opportunity to host you again and provide a fully seamless experience next time. Best regards,

Hello Vanessa, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards

Dear Heather, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights as they help us improve our service. We're glad you enjoyed the layout and the bunk bed option. However, I apologize for the issues you encountered, such as the patio seating, security staff, and missing items in the unit. We strive to provide the best experience and take your concerns seriously. Regarding the beach towels, I want to clarify that they are not provided by the property along with the property rental due to their high usage and special care. However, we do offer beach towel rentals at the front desk for a small fee of $2usd each, and we’re happy to provide them in the future if needed. Unfortunately, we weren’t made aware of the other issues, like missing silverware, trash liners, and the TV remote, during your stay. If we had been notified, we would have addressed them promptly. We encourage guests to reach out to the front desk if any issues arise. We will also address the situation with the security guards, who are not directly part of our staff. While this is not a common occurrence, we can open a case if necessary to ensure that all guests feel welcomed. Thank you again for your feedback. Best regards, Princesa de Peñasco Manager

Hello Shelby, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Best regards, Casago Team

Hello Elena, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

Hello Derek, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

Hello Janet, Thank you for taking a moment of your day to leave us a review. Its great to know you had a wonderful time and you enjoyed your stay with us, we would love to have you back any time. Best regards, Casago Reservations

Hello Parker, Thank you for taking a moment of your day to leave us a review. Its great to know you had a wonderful time and you enjoyed your stay with us, we would love to have you back any time. Best regards, Casago Reservations

Hi Juliana, Thank you for taking the time to write a review for us. It's wonderful to hear you had a good time and appreciated your time with us. We'd be delighted to see you again at any time. Best Regards, Casago Team

Hello Reggie, Thank you for taking a time of your day to leave us a review. Its great to hear you had a great time and you enjoyed your stay with us. We would love to have you back anytime. Best regards, Casago Reservations

Hi V'Eanna, Thank you for your 5-star review. Glad to hear that you had a great stay at our Princesa Resort. Casago is here to provide you with excellent service. Hope to see you back soon! My best regards, Ernesto Rubio

Hello, Thank you so much for taking a momento of your day to leave a review. Reviews are a great tool that help us improve in our service. I will forward all your comments to the corresponding department and have it fixed ASAP. We would love to have you back and show you how important we take this reviews. Best regards, Casago Reservations

Hi! Keith, we are happy to know that you have an amazing moment most of the time in staying in Ultramodern Princesa Resort B-503. You are always welcome to come back.

Hi! Inga, we are so happy for your recent stay and we badly apologize for not give you a satisfying home. The best as we can be will make an improvement to our services and can do further changes to future guests. Come and visit our great properties too. Best Regards,

Hi! Aaron, thank you so much for giving us a complete rating. We will be happy to host you again! Thank you for your recent stay.