Beach Front-4 Kings,3 Ensuite-Hot Tub-Pets-Tiki Bar, TV, Beachfront Views

Thanks so much, Brandi — I’m glad you had a wonderful time at our house.

Thanks so much for the kind words, Lauren — I’m glad our house had what you needed and you enjoyed the view. We’d be happy to host you again next time you’re on the Bolivar Peninsula.

Rick, thank you for the kind review — I’m glad our house and kitchen met your needs and that communication was prompt. We appreciate your feedback and will keep working to make things even better; hope to host you again.

Carol, thank you for the kind review — I’m glad you had a great experience at our house. We’d love to welcome you back next time you’re visiting the Bolivar Peninsula.

Thank you so much for staying with us! We would love to host you again, please remember us for your next visit to Crystal Beach

Thank you so much for staying with us! We would love to host you again, please remember us for your next visit to Crystal Beach

Thank you so much for staying with us! We would love to host you again, please remember us for your next visit to Crystal Beach

Thank you so much for staying with us! We would love to host you again, please remember us for your next visit to Crystal Beach

Thank you so much for staying with us! We would love to host you again, please remember us for your next visit to Crystal Beach

Thank you for taking the time to review your stay and giving us a detailed review of the experience. We would like to provide more information and context. The BBQ grill - the harsh salt air near the beach was continually causing issues with the BBQ equipment requiring repeated repairs and interrupted guest use. We initiated the switch to the park style charcoal grill 7 days prior to the guest arrival. We sincerely regret the disappointment experienced due to this change. The guest inquiry came just as we were messaging all scheduled guests regarding this change. The Hot Tub - Our Brand New Bull Frog hot tub has been working flawlessly since it’s installation earlier this year. Our electrician recommended that we improve our electrical housing to better protect it from the environment. This installation required us to take it offline and unfortunately we were not notified of that. We sincerely regret that this amenity was not available to our guest and have put in place better communication protocols with our staff. At no time were any of our guests at risk of being electrocuted. It is unfortunate that our guest overheard a conversation with our staff that gave this impression. We are continually seeking ways to improve our guest experiences and are very grateful for this feedback. Thank you!

Tawny- we appreciate the feedback. We should remind you that because we allowed you early access, you were there before our cleaner had a chance to finish her job. Most of the things you mentioned I’m sure would not have happened or even been visible to a guest arriving at the regular 4pm check in time. I will say that was our mistake to allow early entry, we should not have agreed to that, we were trying to accommodate you. We have 12 steps up to our top deck, not 100 and we do not have an elevator, we have a cargo lift. They are not the same thing. We do not allow guest access to the cargo lift for safety reasons. It is not enclosed and not designed to carry people. There is also no insurance policy that would cover guest use of that amenity, protecting our guests and our business in the event there was an accident. We are sorry you had a disappointing experience. We strive 100% to accommodate all our guests needs and do our best to provide them with a great stay in our home