Inside Glacier National Park, Lakefront cabin

Thank you for sharing your feedback. We’re sorry that the cabin’s aesthetic wasn’t to your taste and, more importantly, that the cleanliness fell short of expectations. That is absolutely not the experience we want our guests to have, and we sincerely apologize. We take your comments seriously and will be following up on the cleaning and maintenance concerns raised. We appreciate you bringing these issues to our attention.

Wow, thank you so much Victoria! We would love to have you again!

Thank you for sharing your feedback, and we’re truly sorry this year’s stay wasn’t the experience you’ve enjoyed in the past. We especially regret that your child ended up in the ER and understand how upsetting that must have been. We also apologize if our local host’s presence came across as rude or intrusive. There was an issue this year with more than 10 additional people swimming at the property, even though the cabin is limited to authorized guests only, and our host was trying to address that situation. We’re sorry that this affected your stay. We’ve always appreciated having you return over the years, especially given your family’s connection to the area. We hope you’ll consider coming back someday, and we wish your family all the best.

Vicki was a wonderful guest. She left the cabin clean and went above and beyond to make it easy for the cleaners. There was an error in posting 4 stars for cleanliness which should definitely have been 5. Vicki was thoughtful, communicative, and an outstanding guest.