DFW Getaway - 4 Bedrooms, Pool Oasis, Media Room

We’re grateful for your excellent feedback! It’s wonderful to know that your experience was enjoyable. We would be happy to host you again!

We're happy you enjoyed the home and had a great time by the pool! We appreciate your feedback regarding the TVs and will keep it in mind for future improvements. We'd love to have you stay with us again!

Glad the place had everything you needed! Come back anytime; we’d love to host you again.

We're glad to hear you enjoyed the safe and convenient location. We’d love to welcome you back for another great stay!

Thank you for your wonderful review! Glad you enjoyed your stay! Sounds like it was a perfect fit. Hope to host you again soon!

We're happy to hear you found the stay accommodating. We’d love to host you again in the future!

We're so grateful for your kind words and positive feedback Donna! It was a pleasure hosting you, and we're delighted that you enjoyed your stay. We look forward to the opportunity to welcome you back in the future.

We’re sorry the stay did not meet your expectations, but several statements in your review require clarification. When the entry-code issue was reported, our team assisted with access. Wi-Fi concerns were addressed through troubleshooting, which is a standard first step in diagnosing connectivity issues. The concerns regarding cleanliness, the bathroom condition, trash collection, and pool maintenance were also documented and escalated for follow-up. We take safety-related claims very seriously, especially any allegation involving pool chemicals or conditions that could potentially affect guest health. For that reason, such concerns are reviewed carefully with the appropriate service providers and maintenance teams rather than dismissed. At the same time, we do not believe it is fair to characterize the property as presenting a “major safety hazard” without allowing the issue to be properly inspected and verified. Pool servicing and chemical treatment are handled by maintenance professionals, and any reported concern involving chemical balance, cleanliness, or safe use is escalated accordingly. We also do not agree with the claim that the property guide or service information was intentionally misleading. We acknowledge that communication and service coordination could have been smoother during your extended stay, and we have reviewed these concerns internally. We take both maintenance and guest safety seriously, and we continue working with our vendors and property teams to ensure the home is properly serviced, inspected, and prepared for future guests.

Your thoughtful words truly brightened our day Kim! We're ecstatic that you had such a wonderful time at our rental property. We can't wait to welcome you back in the near future

Your feedback is like a ray of sunshine Karan! We're grateful for your kind words and positive review. Can't wait to host you again for another memorable stay.

We appreciate your feedback, but several points require clarification. The property’s layout, including stairs, room configuration, and access to the pool area, is part of the home’s established design. Furniture comfort is also subjective and can vary significantly from guest to guest. We acknowledge the game-machine issue and the inconvenience of arriving while carpets were still damp from cleaning. Those concerns were addressed with the appropriate teams. Regarding the address change, we understand that this affected your travel plans, but it does not change the overall condition or suitability of the home. We take legitimate maintenance concerns seriously, but personal preferences regarding layout, seating, or accessibility should not be presented as property defects.

Your outstanding rating is greatly appreciated! We’re pleased you enjoyed your time at our property. We would love to host you again!

Thank you for your wonderful support! We’re thrilled that your stay was a success. It was a pleasure welcoming you into our home!

Your outstanding rating is greatly appreciated! We’re pleased you enjoyed your time at our property. We would love to host you again!

We hope you enjoyed your stay Michael. You are welcome to stay with us anytime.