Luxurious beachfront house on exclusive LONGBOAT KEY. Directly on the beach!

I’m sorry you didn’t enjoy your stay. We bent over backwards trying to accommodate all of your requests. Most of our guests are highly satisfied and have been coming for years, hence the great reviews.

This is a classic case of someone creating a problem and blaming someone else for the outcome. There are no cracks and openings in windows. That's preposterous. However, leaving patio sliders open will allow lovebugs to get into the house. There were clear instructions and signs not to turn on the exterior lights at night. The exterior lightbulbs were even removed. The guest took it upon herself to ignore these instructions, re-install the exterior lights and turn them on at night (confirmed by neighbors). Well, guess what, that attracted love bugs and when opening and closing doors, or leaving sliders open, the love bugs get in. By the way, love bugs are completely harmless and occur for two to three weeks in the spring. When I explained this to the guest, she told me she's from California and that she knows everything about lovebugs and lights don't attract bugs at night. Really? She continued to complain and I wanted to placate her so I offered to pay her cleaning fee and give her a free night. That was a big mistake. When she told me it wasn't enough and that she wanted more, I refused. She then threatened to smear me online unless I gave her more money. I told her that that was extorsion, which is a felony, and that I would not pay her anything and I stopped payment on the extorsion check. I do everything humanly possible to accommodate our guests, but I won't be blackmailed. Beware of this extortionist.