I had read the reviews, was a little apprehensive, but there were no problems. You do not have to go thru the office, just use your code to enter the room directly. Our room was ready when we got there at 3:30. You have to go to 3rd floor to get a baggage buggy to unload your things and return. The noise that was mentioned was actually the plumbing we heard when a room somewhere above us was using the shower - heard a few times but didn't last that long. The bed was comfortable, lots of comfy pillows. Plenty of towels, sheets, blankets, ect. Someone said there were no good pots and pans, so I brought some, but there were ample furnished. Lots of plates, cups, anything you needed. Starter coffee filters, soaps, shampoo, detergent, ect. Room was "cold" at 70 degrees. We ended up turning it up to 74. We were in building 1 ocean front, right above the pool. We could either cook, go right across street and eat at the restaurant, or walk 5 minutes to pier park which had many restaurants and shopping. Walmart was 1 mile away by pier park, which had anything you needed. They did furnish 3 beach chairs and an umberella in the condo for use instead of 60/day beach rentals. Very pleased, I'm glad all prior reviews were addressed. Rent this condo, it was great!