This is a neat property in a great location with easy access to Knoxville, Sevierville and Pigeon Forge. The pool/hot tub are great amenities, there are plenty of bathrooms, Wi-Fi was good, and the house was generally clean. Management was also very responsive whenever we contacted them.That said, the house has a surprising number of design quirks and small oversights. The master is extremely tight and has no closet; in fact, there are only two closets in the entire house. The master pillow shams were visibly dirty, the fireplace did not work, there is an iron but no ironing board, and not a single full-length mirror.The strangest issue was the ceiling fan/light remotes. They apparently operate multiple rooms (and possibly the neighbors have the same ones?), and our master light came on around 4 a.m. twice, an upstairs light came on around midnight, and the master fan turned itself off. Nothing says restful vacation quite like your bedroom developing free will at 4 a.m.We were told pool instructions would arrive separately; they never did, and the pool code had not been reset, so we could not access it the first night. The pool alarm also went off EVERY time we reentered the house despite using the bypass button. Checkout instructions conflicted as well: the app said thermostats at 70, while a later text said 72.None of these things individually ruined our stay, but collectively they made a neat property feel poorly thought out for actual guests.